Taylor Voner | Page 16

Fast, friendly, competent service Over the past 30-odd years, we've purchased 7 or 8 Toyota vehicles from this dealer. During the time we owned them, virtually all the required service Over the past 30-odd years, we've purchased 7 or 8 Toyota vehicles from this dealer. During the time we owned them, virtually all the required services have been done here. In all those years, for all those vehicles, there has been just one occasion where something relatively trivial was missed; topping off the tire pressure after fixing a slow leak. Not a bad record at all! More

Report | Print

Awesome as always We have matching Prius from Falmouth Toyota: we had such a good experience with the first that we bought a second. The service department is wonderfu We have matching Prius from Falmouth Toyota: we had such a good experience with the first that we bought a second. The service department is wonderful: while they are undergoing major renovations, they provided every creature comfort needed to make the visit pleasant. And when Taylor calls you over to say you need some additional work done, you (almost) don't even mind, since you know you are in good hands. More

Report | Print

Where you go when you want to be appreciated This is a dealership that lnows how to communicate qith customers. Values my time and offers very competitive prices. The service dept. is extremel This is a dealership that lnows how to communicate qith customers. Values my time and offers very competitive prices. The service dept. is extremely competent, scheduling appointments is easy and they are always on time. Follow up to ensure my satisfaction is consistent and personal. This is my fourth car purchased/leased here and From sales to service Falmouth Toyota is the place to go. More

Report | Print

Quick, efficient fix for a simple problem I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. More

Report | Print

15,000 mile service My appointment time and date got messed up, but Taylor got me in with no questions asked. He provided me with excellent service and attitude. I've use My appointment time and date got messed up, but Taylor got me in with no questions asked. He provided me with excellent service and attitude. I've used these folks for about 5 years and I wouldn't go anywhere else. More

Report | Print

Always accommodating Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service department. I took the chance and left my truck at the dealership on Sunday night with a note explaining my problem. I received a call the next morning explaining why the light had come on and what needed to be done. By 1:00 that afternoon my truck was serviced and ready to go. It didn't surprise me given my history with the service department. They are always very accommodating. Thanks, Dan P. East Falmouth, MA More

Report | Print

Everyone knows my name The sales staff has been universally helpful and informed, and the service the same. I've been buying and servicing my cars here for over 35 years. 12 The sales staff has been universally helpful and informed, and the service the same. I've been buying and servicing my cars here for over 35 years. 12 Toyotas More

Report | Print

A+rating From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The at From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The attention to detail and the customer service is impressive and appreciated. More

Report | Print

Excellent work, great place An excellent dealership with consistent service quality, customer focus and willingness to go the extra mile to help you decide what you want/need, as An excellent dealership with consistent service quality, customer focus and willingness to go the extra mile to help you decide what you want/need, as well as working with you so you can get it. Really good...wife made her first lease there almost 20 years ago and since then we've gotten every car ( a total of 5 to date) there More

Report | Print

Excellent service manager!!! I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated me like I was the most important customer he'd deal with in the past mouth. He facilitated a quick and satisfactory resolution to a problem I was having, that another local dealer didn't resolve in six weeks. For this, if no other reason, I'll be buying my next truck at Falmouth Toyota. VF More

Report | Print