"Great experience !"
Jose Molina and the Ferman team were fantastic! Very smooth experience and easy to work with. Would highly recommend Ferman in the future! Great job!
"COMFORTABLE AND WELCOMED"
I needed recall work and was greeted at my care door and was walked through the whole process and spoke with a sales person and he worked really hard to find me a car for my trade in and was very polite and not pushy (unfortunately I had to make a decision to not purchase a new car for reasons that he understood) but before speaking with him William my Advisor was thorough and explained what was going on, what to expect. I needed and oil change (William did not know that) and because he made me feel that I could trust him. I opted to get the 35k basic 99.00 Service. William called me and went over a few things that I needed and was not a pushy sales type guy, which would have made me run the other way but offered Ferman's Services for what I needed and I told him that financially I could not get for a few weeks, he said I should be ok with a few weeks but for my safety the recommendations needed to be taken care of whether they did it or not.