Ted Krupinsky | Page 56

Air bag recall I brought my 2005 CRV in for a passenger air bag recall. I received the car back with scratches on the dash board, If this was a newer car, I would be I brought my 2005 CRV in for a passenger air bag recall. I received the car back with scratches on the dash board, If this was a newer car, I would be very dissatisfied with the recall service. More

by THEKWANFAMILY Verified Customer Verified Customer

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Could not be more impressed! So polite and aware or my needs. Felt well taken care of. They kept me informed on the status of my car the entire day. So polite and aware or my needs. Felt well taken care of. They kept me informed on the status of my car the entire day. More

by JASMINE.EGAN Verified Customer Verified Customer

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As usual Great service, got me in within 24 hours. Fixed the problem with my car as well as scheduled maintenance and done on time. Everything I've come to exp Great service, got me in within 24 hours. Fixed the problem with my car as well as scheduled maintenance and done on time. Everything I've come to expect from this great service dept. More

by KJAMESCJR Verified Customer Verified Customer

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On time, very friendly and a job well done Very friendly staff who help anywhere the can. Service people not pushy. Work on car took longer but I was offered a loaner which helped me get bac Very friendly staff who help anywhere the can. Service people not pushy. Work on car took longer but I was offered a loaner which helped me get back home with a car. More

by ABEEZER Verified Customer Verified Customer

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Above expectations Took car in for recall, service manager was very thorough. Made sure there were no other issues with vehicle and are assisting me in solving one I am Took car in for recall, service manager was very thorough. Made sure there were no other issues with vehicle and are assisting me in solving one I am having. More

by JDSVANDA Verified Customer Verified Customer

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Excellent, Attentive service Ted K, my service advisor couldn't have been more communicative or helpful. Although I was in for a routine oil change and transmission fluid change, Ted K, my service advisor couldn't have been more communicative or helpful. Although I was in for a routine oil change and transmission fluid change, he reviewed my service history, explained what other services I could/should consider and what ones were not needed at this time and promptly completed the service order. My appt was scheduled online and I was in and out in a few minutes. Later that day, I wanted an extra detail service and texted my advisor and he responded "consider it done" and everything was completed on time/on schedule. Prior to car pickup, I was texted the invoice amount so I had advance notice of the cost, which reflected the customer coupon discount I requested. No surprises. My time at the dealership was minimal and everything was cordial, smooth and efficient. More

by Bennett Valley Tim Verified Customer Verified Customer

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EXCELLENT CUSTOMER SERVICE From the moment I pulled in I was greeted by a friendly staff who directed me towards check in. After checking in I waited no more than 5 minutes for From the moment I pulled in I was greeted by a friendly staff who directed me towards check in. After checking in I waited no more than 5 minutes for Ted (the person helping me) to come call me. He was extremely pleasant and made himself available for any questions I may have had. Ted finalized checking me in and then directed me towards Hugo who helped me with getting a loaner car so that I could get to work. Somehow they managed to make it possible for me to get to work by 8:45 when my appointment there was at 8 am! By my lunch time I had received a Text notification that my car was done and ready for pickup. I drove there and was able to pick up my car and drive out in less than 10 minutes. I must say that everyone I encountered at Manly Honda, Santa Rosa was extremely pleasant and efficient! Thank you for the positive expirience! More

by yes1192 Verified Customer Verified Customer

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Amazing Service As always, I received superior customer service. Manly Honda makes me feel welcome, keeps me informed and follows up to ensure that I am 100% satisfi As always, I received superior customer service. Manly Honda makes me feel welcome, keeps me informed and follows up to ensure that I am 100% satisfied. I would highly recommend this dealership for all your Honda needs. More

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Honda CRV service Very smooth, efficient and courteous service center experience. I was able to have my recalled air bags installed as I was informed they had some av Very smooth, efficient and courteous service center experience. I was able to have my recalled air bags installed as I was informed they had some available. More

by MSCHULTZ6972 Verified Customer Verified Customer

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Another great job by Manly service I arrived a bit late at the dealership because of traffic but they still got me out of the dealership earlier this expected, which I greatly appreciat I arrived a bit late at the dealership because of traffic but they still got me out of the dealership earlier this expected, which I greatly appreciate. More

by RBSPORTS Verified Customer Verified Customer

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