Ted Weinsziehr | Page 2

Friendly and professional service. Competent staff. Comfortable waiting area. Having water and coffee available is a plus. Time to inspect and repair vehiclw was reasonable. Ability to Competent staff. Comfortable waiting area. Having water and coffee available is a plus. Time to inspect and repair vehiclw was reasonable. Ability to ask questions and receive clear answers is invaluable when I know little when repairs are needed. More

by AMBaggett Verified Customer Verified Customer

Report | Print

Great service from staff and quick with vehicle service. Very satisfied with the way they handle service. Very satisfied with the way they handle service. More

by abretthall30 Verified Customer Verified Customer

Report | Print

Buen servicio, solo que los costos son altos, pero esta bien y dan respuesta inmediata bien y dan respuesta inmediata More

by 527332210423 Verified Customer Verified Customer

Report | Print

This was my first time visiting this dealership and I was on a time crunch to get my battery replaced! Service was efficient and quality from scheduling to completion. on a time crunch to get my battery replaced! Service was efficient and quality from scheduling to completion. More

by mickens.addison2010 Verified Customer Verified Customer

Report | Print

Even though service was not needed this time the service department was great as always With people like that were bringing the vehicle back if needed department was great as always With people like that were bringing the vehicle back if needed More

by MIMIC.0406 Verified Customer Verified Customer

Report | Print

I had my vehicle in for a particular problem twice with no resolution. I repeatedly called to get updates with no response. I had to actually go to the dealership to talk with someone about the status of m no resolution. I repeatedly called to get updates with no response. I had to actually go to the dealership to talk with someone about the status of my vehicle. As I needed my vehicle, I had to pick it up with my problem still unresolved. More

by ROUSE0 Verified Customer Verified Customer

Report | Print

Purchased a new truck at a different dealer. Battery died within the first three weeks. Showed up at Jim Ellis with no appointment. They addressed the issue promptly and sent me on my way. Easy Battery died within the first three weeks. Showed up at Jim Ellis with no appointment. They addressed the issue promptly and sent me on my way. Easy to deal with. More

by chance.regina Verified Customer Verified Customer

Report | Print

Very professional, feel like family when at dealership. Nice atmosphere clean waiting room and bathroom. Everyone very courteous. Nice atmosphere clean waiting room and bathroom. Everyone very courteous. More

by Maddog7513@hotmail.com Verified Customer Verified Customer

Report | Print

I had rough idle, check engine light flashing and alerts for service ESC, Forward Collision not available and Service traction control. Jim Ellis dealership diagnosed lifter failure and bad camshaft. After for service ESC, Forward Collision not available and Service traction control. Jim Ellis dealership diagnosed lifter failure and bad camshaft. After 30 days all the exact same symptoms have returned. After repeated (at least 4) trips to the dealership. I'm told that they can't recreate the alerts and therefore cannot make any repairs. So I'm stuck with an unreliable $80,000 Yukon SLT 5.3. The engine replacement was a misdiagnosed and therefore I should be refunded or that $5,000 I paid for a new engine should go toward the correct diagnosis in order to make me whole especially since I ama loyal customer who have purchased 3 GM vehicles. This make me want to find a more reliable non GM vehicle! The issues I'm having is a known wider issue for GM which makes it even more disheartening that they continue to allow their customers who invest so much money to go thru this! More

by Tony Verified Customer Verified Customer

Report | Print

Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service recommend bringing your car here for service More

by wix.jeffrey Verified Customer Verified Customer

Report | Print