Teresa Smith
Teresa Smith at Thomas Cumberland Subaru

Teresa Smith | Page 3

Service Advisor

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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54 Reviews
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54 Reviews

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54 Reviews of Teresa Smith

December 20, 2021

Dealership Rating
Employee Rating

Communicates well and timely, very pleasant sales, parts and service staff always willing to help More

by Pbusc48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk, Kara Owens, Nate Hoffman , JoManda Evans-Flanagan, Austin Laraway, Tammy Shook, Dilan Weimer

Jan 05, 2022

Thomas Cumberland Subaru responded

We appreciate this great review! We are thrilled to hear that so many members of our Thomas Team were so helpful to your during your visit with us. Thank you for choosing Thomas! We hope to see you again in the future.

October 05, 2021

Dealership Rating
Employee Rating

Kara was Great with new purchase . Teresa,and the service department always do Great job.. More

by Teresak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens , Shawn Frye

Oct 25, 2021

Thomas Cumberland Subaru responded

Thank you for the great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

July 20, 2021

Dealership Rating
Employee Rating

Patrick Yoder and Chris Carpender made a good deal. Very satisfied. Enjoyed buying my new car from Patrick. Patrick did a good job explaining the new features of the car. Also enjoyed talking to Chris Carp More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk , Chris Carpenter, Tammy Shook

Jul 27, 2021

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

January 14, 2021

Dealership Rating
Employee Rating

Johnathan Loughrie and team were easy to work with and helped me through the car buying experience. They answered all of my questions and found a great car that fit all of my wants and needs. Special than More

by kkuckenbrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Michelle Folk, Jeremy McFarland , Chris Carpenter, Mark Duvall, JoManda Evans-Flanagan, Shawn Frye, Bailey Hansel, Mike Mace

Jan 19, 2021

Thomas Cumberland Subaru responded

Thank you for leaving this wonderful review! At Thomas Cumberland, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We are thrilled to hear that our TC Team took such great care of you during your visit with us. Thank you for your business!

September 20, 2020

Dealership Rating
Employee Rating

Great dealership!! Won’t go anywhere else or deal with any other salesman but Johnathan Loughrie! Nothing but great experiences every time from sales to services. More

by Aut92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Michelle Folk , JoManda Evans-Flanagan, Shawn Frye, Tammy Shook

Sep 21, 2020

Thomas Cumberland Subaru responded

Thank you for the wonderful review! We are happy to hear that Jonathan took excellent care of you during your visit. At Thomas Cumberland, we strive to provide our customers with an up-front, transparent, and hassle-free experience. We appreciate your business!

March 12, 2020

Dealership Rating
Employee Rating

Johnathan Loughrie was awesome to work with. He answered all my questions in a timely and got me my dream vehicle within my price range. More

by hmorris1223
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie

Mar 16, 2020

Thomas Cumberland Subaru responded

Thank you for the positive review. Johnathan is an asset to our team, and we are glad he was able to find the perfect vehicle for you. Please come see us again soon!

February 26, 2020

Dealership Rating
Employee Rating

Jaison Gehauf of the sales team helped me find the car I didn’t know I wanted! He listened to me as I discussed what I was looking for and showed me a car in the lot that within one day was parked in my dri More

by KMB
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk , Jaison Gehauf

Feb 27, 2020

Thomas Cumberland Subaru responded

Thank you for the positive feedback! At Thomas, it is always our goal to find the perfect vehicle for every customer. Enjoy your new car and come see us again soon!

November 12, 2019

Dealership Rating
Employee Rating

I have bought two used Subaru Legacy vehicles from this dealership and could not be happier with the salesmanship and service department. I would recommend this dealership for anyone in the market for a ne More

by DrivingLegacies
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Michelle Folk , Hani Hijab, Tammy Shook

October 14, 2019

Dealership Rating
Employee Rating

Fantastic! I had an awesome experience and I enjoyed my time with James Howard. He greeted me with a huge smile and a great attitude. He answered all of my qu More

by thomas l. browning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Dawson, James Howard

October 02, 2019

Dealership Rating
Employee Rating

Johnathan Loughrie delivers outstanding customer service. We have been doing business at Thomas Subaru for 13 years. Quite simply the reason is because the people that work there know how to deliver customer More

by mysubaruoutback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie , Chris Carpenter, Shelly Dawson, Tammy Shook

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