Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson | Page 17

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.6
171 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.6

171 Reviews

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171 Reviews of Teresa Wilson

March 21, 2018

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Employee Rating

Very good people. Billy. The service manager was very helpful, I will do business with Germain Toyota again. Thanks for the help Billy. Very friendly people. Very nice More

by NBORGAN740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton

Mar 21, 2018

Germain Toyota of Columbus responded

We are happy to know that Billy was very helpful to you. Thank you for your business and we look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

March 21, 2018

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Prompt and efficient! I had a 7:30 appointment. They took the car as soon as I got there and it was done by 8:30. I do wonder what happened to the free car washes I used to More

by EXLINE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2018

Germain Toyota of Columbus responded

We thank you for your business and kind words about your experience. We do still offer the car wash weather permitting. Next time you visit just let your advisor know you wish to have your car washed. Please keep in mind this will extend the time of your service some but we will work hard to provide a quality experience. Best Regards, Rich Newsome General Manager

March 15, 2018

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Informative I was treated very kindly, the wait was not long, the service was informative and very friendly , the waiting area was very clean and inviting More

by CHEY0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2018

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. Best Regards, Rich Newsome General Manager

March 15, 2018

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Excelent Service Extremely fast and accurate Dealership and repair center. Will never go anywhere else. They are caring and kind well informed about there vehicles. Wi More

by KARL_QUIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Administrative Office , Norm Oribello, D'Lacy Stith

Mar 16, 2018

Germain Toyota of Columbus responded

We truly value your business and appreciate the positive feedback. Best Regards, Rich Newsome General Manager

March 08, 2018

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Great quick service I was greeted right away. I sat in the comfortable lounge waiting for my vehicle to be finished. It did not take as long as expected. I was out the do More

by lisamariesaling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2018

Germain Toyota of Columbus responded

We thank you for choosing Germain Toyota for your service needs and for sharing your positive experience with Teresa and our team. Best Regards, Rich Newsome General Manager

March 05, 2018

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Very efficient Toyota service is excellent whenever I call for my car to be serviced they get me in with no problem and always willing to help when and where needed More

by baileyjamese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri, Aimee Boone , Meredith Davis, Germain Toyota Service Team

Mar 06, 2018

Germain Toyota of Columbus responded

Thank you for taking the time to leave us this 5-star review and for your business. Best Regards, Rich Newsome General Manager

March 04, 2018

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Employee Rating

Repair recall My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quo More

by BRENDASHARPE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2018

Germain Toyota of Columbus responded

We thank you for leaving us this kind review. We are happy to know our team was able to complete the repair in less time than quoted. Best Regards, Rich Newsome General Manager

March 04, 2018

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Employee Rating

Will come back again Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future More

by RAYMAR91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole McCoy

Mar 05, 2018

Germain Toyota of Columbus responded

Our team appreciates your business and positive feedback. See you next time. Best Regards, Rich Newsome General Manager

March 03, 2018

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Employee Rating

Service Delay Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherw More

by JBSCHAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2018

Germain Toyota of Columbus responded

We sincerely apologize that your visit took longer than quoted and you missed an appointment. Your feedback is very important to us so that we may better serve our guests. Best Regards, Rich Newsome General Manager

March 02, 2018

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Employee Rating

Awesome Very great reception. Very helpful and friendly people. The car took a little more than expected to service and repair, but it was worth the wait. More

by ADEL.BILAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2018

Germain Toyota of Columbus responded

We apologize for your wait and thank you for your business. Best Regards, Rich Newsome General Manager

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