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Teresa Wilson
Teresa Wilson | Page 16
Service Director
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
172 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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172 Reviews of Teresa Wilson
April 11, 2018
Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More
by daverankin20
Verified CustomerOther Employees Tagged: Asher Puri, AJ Castin , Billy Blanton, Tracy Goleman, Denise Mitchell, Germain Toyota Service Team, D'Lacy Stith
April 08, 2018
excellent service experience Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed an Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed and did not try and sell me other services I didn't need. Truck was done when they said it would be, service advisor kept me informed through the entire process, very competitive pricing. More
by coreydrose54
Other Employees Tagged: Billy Blanton
April 05, 2018
First new car service I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but we I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but went to 90 minutes. However, they were very Apologic for the delay and gave me a coupon for a free mini detail to use in the future. Very nice of them. More
by CCCEBIRD
April 05, 2018
Excellent Service Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over l Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over long and I am kept informed of progress More
by sarasota862
April 04, 2018
Friendly, very helpful Teresa was very friendly and took care of my needs very professionally. I will ask for her whenever I return for any future service appointments. Teresa was very friendly and took care of my needs very professionally. I will ask for her whenever I return for any future service appointments. More
by SEMOX800
April 04, 2018
The best preparation for tomorrow. Customer service begins with the entranceway this begins the best preparation for tomorrow doings todays work superbly well .The service desk is just Customer service begins with the entranceway this begins the best preparation for tomorrow doings todays work superbly well .The service desk is just a desk but with qualified and exceptional employees they become a vital key for success and make the dealership a 5 star plus service center. Teresa Wilson and Tracey Goleman are excellent service employees from the entrance greet with a smile to the service write up and the explanation of the 5 star service that that was performed. More
by GEORGE3906
Other Employees Tagged: Tracy Goleman
April 03, 2018
10000 mile service My Service was completed quicker than I had anticipated. I requested my car be washed and they complied.. The waiting area waiting clean and comfort My Service was completed quicker than I had anticipated. I requested my car be washed and they complied.. The waiting area waiting clean and comfortable. More
by CSSPANGLER
Other Employees Tagged: Chuck Hessel
March 27, 2018
Outstanding Service I have used Germain Toyota's Service Center for years to perform routine maintenance on my Toyota cars. I say routine maintenance because that's all t I have used Germain Toyota's Service Center for years to perform routine maintenance on my Toyota cars. I say routine maintenance because that's all they have ever needed! The level of service the Germain Team provides is fantastic. I have worked with Tracy and Teresa primarily and both are exceptional associates. They explain what they are going to have performed and fulfill their promise delivering my cars right on time. I believe they are open, honest, and offer the best price. What more can you ask for! More
by STAN_BOWEN
Other Employees Tagged: Tracy Goleman
March 26, 2018
Spot On! No appointment made, but got right in. Service Manger addressed me by my name. Service done, car washed wiper blades adjusted(s m knew without my ask No appointment made, but got right in. Service Manger addressed me by my name. Service done, car washed wiper blades adjusted(s m knew without my asking).. I left smiling—I’ll be back! More
by MGHUNLEY
March 22, 2018
Everything completed in a timely manner I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. The I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. They took off the door panel, found the problem and eliminated the noise. There was no charge for this as it was still under warranty. Very pleased. More
by Roger Simons
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