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Teresa Wilson
Teresa Wilson | Page 9
Service Director
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
171 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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171 Reviews of Teresa Wilson
May 21, 2020
Good dealership. I've been dealing with them over 20 years. They will work with you regarding your vehicle and will stand behind their repairs if issues comes about. This is one reason I keep dealing years. They will work with you regarding your vehicle and will stand behind their repairs if issues comes about. This is one reason I keep dealing with them. More
by JEFFSHILLSIDE
Verified Customer
May 21, 2020
The service Dept was very unprofessional! I had my car there for a chipped wheel, they told me I had to call warranty company when in fact they were supposed to be the ones to do that! there for a chipped wheel, they told me I had to call warranty company when in fact they were supposed to be the ones to do that! More
by RSRM
May 19, 2020
Overall service was good. They protected the steering wheel, seats and floor with coverings and the service desk associate was very friendly. My wife took the vehicle and she indicated the service was v wheel, seats and floor with coverings and the service desk associate was very friendly. My wife took the vehicle and she indicated the service was very good. Thank you for making it easy for her. Have a great week. She can’t remember the associates name but our appt was at 8 on May 18th. More
by GSARGENT0
March 18, 2020
Brought my Highlander in for service of oil change and tire rotation. Vehicle was given an overall inspection. Planning now for next service that will need so extra items done. Great team and great servic tire rotation. Vehicle was given an overall inspection. Planning now for next service that will need so extra items done. Great team and great service. More
by Janet
Other Employees Tagged: Billy Blanton
March 13, 2020
The service department took my car almost immediately. The service writer found me in the waiting room and updated me at least twice answered all the questions I ask when I signed in. The work was complet The service writer found me in the waiting room and updated me at least twice answered all the questions I ask when I signed in. The work was completed in good time. More
by ddoerring
March 12, 2020
Excellent Service While Waiting I have continued to use Germain Toyota for all the service on the two Tacomas (2007 and 2014) that I purchased there. I do this even though I moved t I have continued to use Germain Toyota for all the service on the two Tacomas (2007 and 2014) that I purchased there. I do this even though I moved to Dublin and there are closer Toyota dealers to my location. The service has always been excellent and the facility is well maintained so waiting is comfortable. Teresa Wilson and all the service technicians are knowledgeable and helpful in scheduling the service needed to keep the pickup working in top shape. More
by BREDFIELD0
March 05, 2020
The service department does a great job. They keep you informed about what is going on with your vehicle and what needs done. Since vehicles are so complex, occasionally issues have arisen after a servic informed about what is going on with your vehicle and what needs done. Since vehicles are so complex, occasionally issues have arisen after a service. However, they are always remedied promptly. Thanks for the great work. More
by EDINNEN
Other Employees Tagged: Chris Curtis , Billy Blanton, Mark Pastre
February 22, 2020
Car in for service Took car in for regular maintenance. Teresa suggested new spark plugs as I was overdue. Technicians found I needed brake work which I had suspected. S Took car in for regular maintenance. Teresa suggested new spark plugs as I was overdue. Technicians found I needed brake work which I had suspected. Since the work would take 5+ hours and I had planned to wait, Teresa gave me a free rental car. When returning and checking out, I had to wait a very long time. One new person was checking out two people ahead of me and after about 20+ minutes another person came in and I checked out 2 minutes. I would have given a 5 except for that. More
by KCAM4511
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