Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson | Page 10

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.8
172 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.8

172 Reviews

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172 Reviews of Teresa Wilson

February 22, 2020

Dealership Rating
Employee Rating

Car in for service Took car in for regular maintenance. Teresa suggested new spark plugs as I was overdue. Technicians found I needed brake work which I had suspected. S More

by KCAM4511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2020

Germain Toyota of Columbus responded

We thank you for leaving us this kind review and your feedback. We do apologize for your wait and assure you once our new team member is up to par, there should not be any further concerns with waiting. Best Regards, Rich Newsome General Manager

February 19, 2020

Dealership Rating
Employee Rating

Excellent service, on time and informative. No pressure to do unnecessary maintenance. Explained what needed to be done now and what could wait till the next service appointment More

by BOGEYPARFISH
Recommend Dealer
Yes
Feb 20, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. Our team is committed to keeping you and your vehicle safely on the road by providing you with our findings and allowing you to determine the best way to move forward that meets your needs. Best Regards, Rich Newsome General Manager

February 19, 2020

Dealership Rating
Employee Rating

We’ve always been very pleased with Germain Toyota. Service is great and always takes good care of us. If/when we get another vehicle it will definitely be a Toyota. More

by SDS3118
Recommend Dealer
Yes
Feb 20, 2020

Germain Toyota of Columbus responded

Your continued business is greatly appreciated. When you are ready for that new car just let our team know. See you next time. Best Regards, Rich Newsome General Manager

February 19, 2020

Dealership Rating
Employee Rating

Teresa was amazing I didn’t have an appointment and she got me right in and I was done and gone in less then an hour More

by richardlanham
Recommend Dealer
Yes
Feb 20, 2020

Germain Toyota of Columbus responded

We are fortunate to have Teresa on our team as she takes excellent care of our guests. Best Regards, Rich Newsome General Manager

February 18, 2020

Dealership Rating
Employee Rating

Everyone at Germain Toyota that I have had contact with have been very professional and nice people. Have always been satisfied with the service. Buying the Camry in the first place was easy, because they More

by RANDE.BOLIN
Recommend Dealer
Yes
Feb 19, 2020

Germain Toyota of Columbus responded

Our team is overjoyed to know that you are pleased with the service you received from both our sales and service departments. Providing an overall quality experience is what our team aims to deliver to every guest. Best Regards, Rich Newsome General Manager

February 17, 2020

Dealership Rating
Employee Rating

Nice dealership. Clean. Always greet you as soon as you come in. The only issue I have after my scheduled service is that they change settings on my dashboard and I don’t realize it till I am driving and t More

by CAMPWOODRIDGE1
Recommend Dealer
Yes
Feb 19, 2020

Germain Toyota of Columbus responded

Thank you for your business and feedback. We apologize for any inconvenience and will address this with our team. Best Regards, Rich Newsome General Manager

February 11, 2020

Dealership Rating
Employee Rating

Very friendly and incredibly fast! The service provider greeted me and helped me as soon as she became available. I was in and out in less than an hour. Excellent service! More

by KYM.TAYLOR90
Recommend Dealer
Yes
Feb 12, 2020

Germain Toyota of Columbus responded

We appreciate you sharing your positive and efficient service experience. Best Regards, Rich Newsome General Manager

February 06, 2020

Dealership Rating
Employee Rating

Excellent customer service. Great leadership and information all around. I wouldn’t come back and spend with you all if you left the company. Can wait to come back More

by KARL_QUIANA
Recommend Dealer
Yes

Other Employees Tagged: Norm Oribello, Mark Pastre, D'Lacy Stith

Feb 07, 2020

Germain Toyota of Columbus responded

We appreciate your business and kind words. Best Regards, Rich Newsome General Manager

February 04, 2020

Dealership Rating
Employee Rating

Mark and Teresa are always helpful always happy to see us and as long as they're there will keep coming back Thanks again Sable More

by Sable
Recommend Dealer
Yes

Other Employees Tagged: Mark Pastre

Feb 05, 2020

Germain Toyota of Columbus responded

We appreciate the kind shout out for Mark and Teresa. See you next time. Best Regards, Rich Newsome General Manager

February 01, 2020

Dealership Rating
Employee Rating

Excellent great service service technician was Theresa she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. More

by MICHAEL.ALBANESE890
Recommend Dealer
Yes
Feb 03, 2020

Germain Toyota of Columbus responded

We appreciate your kind words and look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

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