Teresa Zarour
Teresa Zarour at Mercedes-Benz of Paramus

Teresa Zarour

Service Advisor

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.8
139 Reviews

Dealership Experience

10 yrs, 7 mos

Languages Spoken

Italian Italian

4.8

139 Reviews

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140 Reviews of Teresa Zarour

October 23, 2025

Dealership Rating
Employee Rating

As long as they have Benjamin as service manger this will be the best place to service A mb he really goes out of his way for the customer More

by YB
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

I was surprised at my unexpected experience and happy it all went well, thank toy More

by Eighty
Service Price Transparency
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Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Teresa was very helpful and informative about the process. She went out of her way to help with an unrelated issue to servicing. More

by umair.b.siddique
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

October 16, 2025

Dealership Rating
Employee Rating

Excellent service. Quick. Professional called in the morning and my tire was replaced within an hour. Good communication More

by Anscotto
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

October 11, 2025

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They were incredible to deal with took care of everything the same thing very satisfying More

by ernie.aponte
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

October 11, 2025

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Employee Rating

Excellent car service - they kept me up to date on everything that was happening and made the entire process super easy. More

by sk1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

October 04, 2025

Dealership Rating
Employee Rating

Service department and my advisor were very transparent with the proposed repairs and took the time to go over all options and costs. All service repairs were completed perfectly and my car is driving grea More

by jp5399
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our service team provided clear guidance and that your repairs were completed perfectly. Enjoy driving your car, and we appreciate your trust in us!

October 04, 2025

Dealership Rating
Employee Rating

Efficient and detailed car inspection. Makes efforts to communicate with the customer on a timely basis. Polite and accommodating. More

by wwchoy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear that our team provided a thorough and efficient inspection while keeping you informed. We appreciate your kind words and support!

October 03, 2025

Dealership Rating
Employee Rating

Absolutely delightful stuff and knowledgeable technicians. Never wait and always pleasant atmosphere. Highly recommend to have service done there. More

by Derek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli , Tamar

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re so glad to hear that our team and technicians made your service experience smooth and enjoyable. We truly appreciate your recommendation!

September 29, 2025

Dealership Rating
Employee Rating

Great experience either the service department including the service manager Ben Wright I was treated very well More

by jiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Wright

Sep 29, 2025

Mercedes-Benz of Paramus responded

Thank you for sharing your experience! We’re glad to hear that Ben Wright and the service department provided you with great service and treated you so well. We appreciate your feedback!

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