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Teresa Zarour
Teresa Zarour at Mercedes-Benz of Paramus
Refer Me

Teresa Zarour | Page 2

Service Advisor

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.3
123 Reviews

Dealership Experience

9 yrs, 1 mo

Languages Spoken

Italian Italian

4.3

123 Reviews

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123 Reviews of Teresa Zarour

May 14, 2022

Dealership Rating
Employee Rating

Excellent response always by Theresa and highly helpful and informative in getting service issues addressed. More

by Dr don 1497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 14, 2022

Mercedes-Benz of Paramus responded

Thanks for saying that our team is excellent, and Theresa was very helpful with getting all of your service issues addressed as well.

May 12, 2022

Dealership Rating
Employee Rating

Excellent service and I felt part of the family. Looking forward to the next visit More

by TBLOOM
Recommend Dealer
Yes

Other Employees Tagged: Carlos Perez

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May 12, 2022

Mercedes-Benz of Paramus responded

It's great to hear that our team provided you with excellent service and you felt like part of our family. Thanks for sharing your kind remarks!

May 11, 2022

Dealership Rating
Employee Rating

Best customer service I have ever seen people are so friendly from the beginning to the end More

by Raef_lotfy79raef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli, Carlos Perez , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas

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May 11, 2022

Mercedes-Benz of Paramus responded

We're very glad to hear that our team provided you with great customer service, and you found everyone to be friendly as well. Thanks!

May 11, 2022

Dealership Rating
Employee Rating

Car wash is trash need a new wash people and better wash line wash bad More

by Shy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli, Carlos Perez , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas

Helpful
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May 12, 2022

Mercedes-Benz of Paramus responded

Thanks for your honest feedback regarding our car wash system. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 ext. 1501

May 11, 2022

Dealership Rating
Employee Rating

Always professional and friendly - and they help you understand what you are getting in terms of technical service. More

by FELICITYKEANE
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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May 11, 2022

Mercedes-Benz of Paramus responded

Thanks for saying that our team is always professional and friendly, as well as understanding. We're so glad to hear that you're pleased with everything!

May 09, 2022

Dealership Rating
Employee Rating

The whole operation is great! I received text messages with the updates on every single step in the process. Great job! Keep it up! More

by Eastcoastcollisionautobody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 09, 2022

Mercedes-Benz of Paramus responded

It's wonderful to know that our team was so helpful, and you were pleased with the text updates. Thanks for your kind remarks!

May 04, 2022

Dealership Rating
Employee Rating

This dealership is very nice and friendly. The service team helped my car and explained to me what they did to my car before giving it back More

by Shy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli, Carlos Perez, Dennis Adams, Dan Raspanti , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas

Helpful
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May 05, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is very nice and friendly. We're glad to know that our service team was so helpful and you're pleased with everything. Thanks!

May 03, 2022

Dealership Rating
Employee Rating

Always takes car of my car needs and treats me like I’m a special customer Teresa is more like a friend and the Forman mechanic is extremely excellent at his job I think his name is Jason More

by EDNAMCGUINNESS331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 03, 2022

Mercedes-Benz of Paramus responded

We really enjoy hearing that you received great service and Teresa was extra helpful, as well as our other team members. Thank you!

May 03, 2022

Dealership Rating
Employee Rating

Everything is fine. Service is good and fast.no complain only problem is getting loaner car. More

by SUKBOVIVIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jieun Chun

Helpful 1
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May 04, 2022

Mercedes-Benz of Paramus responded

Hello, please note that we have loaner cars on a limited basis and schedule appointments for the next available one. - The Mercedes-Benz of Paramus Team

April 29, 2022

Dealership Rating
Employee Rating

Excellent service! The purchase was painless and mobile service is amazing. Couldn’t have asked for more! More

by MARIA_ARAULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Robinson

Helpful
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Apr 30, 2022

Mercedes-Benz of Paramus responded

Thank you for saying that our team provided you with excellent service. It's so nice to hear that your purchase was painless and you've found our mobile service to be amazing. Thanks again!

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