Tereza Guzman | Page 9
Service Advisor
Herb Chambers Toyota of Boston
32 Brighton Ave
Boston, MA 02134
95 Reviews
Write a Review95 Reviews of Tereza Guzman
August 20, 2020
It was a pleasure working with Teresa Guzman. I waited in the showroom this time and it was roomier with better bathrooms (would prefer more comfortable seats for a 2 hour wait). I was happy to receive th in the showroom this time and it was roomier with better bathrooms (would prefer more comfortable seats for a 2 hour wait). I was happy to receive the service record on line. More
May 15, 2020
Good service Brought my car in for recall service. Relatively, good customer service. Was also trying to have a ac system diagnosis done due to the ac is blowing w Brought my car in for recall service. Relatively, good customer service. Was also trying to have a ac system diagnosis done due to the ac is blowing warm air in hot weather. But $300 seems too expensive to have it diagnosed. More
March 21, 2020
Great service as always From scheduling service to completing service on my vehicle I had an excellent experience. Always top notch service and never disappointed. I've use From scheduling service to completing service on my vehicle I had an excellent experience. Always top notch service and never disappointed. I've used this dealership for the past 16 years. More
Other Employees Tagged: Sean Cho
March 19, 2020
Great Service and Great Location I brought my car in for an oil change from Herb Chambers Toyota of Boston. Great Service and Great Location. I will visit you again. I brought my car in for an oil change from Herb Chambers Toyota of Boston. Great Service and Great Location. I will visit you again. More
Other Employees Tagged: Sean Cho, Steve Shlosman
March 07, 2020
Service experience I went there for past due service. Tereza helped me with everything that needs to be done on my car. She was truly superb and helpful!! I went there for past due service. Tereza helped me with everything that needs to be done on my car. She was truly superb and helpful!! More
February 27, 2020
very friendly employees and managers at the service desk. love the environment and the helpful employees, perfect location for transportation and shopping stores around the dealership, having the best coffees love the environment and the helpful employees, perfect location for transportation and shopping stores around the dealership, having the best coffees and pastries, fruits and breakfast bars. More
Other Employees Tagged: Daniel Camara, Gary Francois, Carlos Rivas, Sean Cho, Steve Shlosman , Anthony Taverna
January 29, 2020
Great experience My car was taken in on time and returned to me, fully serviced, in less time than estimated. The waiting room is comfortable, has internet and decent My car was taken in on time and returned to me, fully serviced, in less time than estimated. The waiting room is comfortable, has internet and decent refreshments- not always the experience at other places! I'm a happy Prius owner. More
January 16, 2020
Easy process scheduling the service via the web application was easy and convenient. Service was properly completed. Personnel kept me informed of the progress. Th scheduling the service via the web application was easy and convenient. Service was properly completed. Personnel kept me informed of the progress. The waiting room lounge has all the needed facilities for a productive stay (WiFi, coffee, restrooms). More
January 04, 2020
It was faster than expected. My car was taken immediately. The manager helped me by getting the car and driving toward the exit. Thank you. immediately. The manager helped me by getting the car and driving toward the exit. Thank you. More
Other Employees Tagged: Daniel Camara , Check out person was very nice
December 28, 2019
Recall I am very please for the services and overall inspection. The associate “Tereza” so friendly and professional. The technician “Tony Chan is very kno I am very please for the services and overall inspection. The associate “Tereza” so friendly and professional. The technician “Tony Chan is very knowledgeable about the vehicle and explained very clear about the issue. Every time I come for the service, I always received a warm welcome. More
Other Employees Tagged: Tony Chan