Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman | Page 9

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

3.9
124 Reviews
3.9

124 Reviews

Write a Review

124 Reviews of Tereza Guzman

April 06, 2022

Dealership Rating
Employee Rating

Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara, Steve Shlosman

Apr 06, 2022

Herb Chambers Toyota of Boston responded

John, reading this review is truly disappointing. I am so sorry we wasted your time by missing this specific service request. We are addressing what occurred with our team. I would love to discuss this with you, so we can find the best way to move forward. Please reach out at your convenience. Thanks, Howie Reske - General Manager - hreske@herbchambers.com

April 02, 2022

Dealership Rating
Employee Rating

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara, Steve Shlosman

Apr 04, 2022

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that our team earned your positive feedback! see you next time! -Herb Chambers Toyota of Boston

March 26, 2022

Dealership Rating
Employee Rating

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for More

by Kmkling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara, Allen Chery, Sarah LaRiviere

Mar 28, 2022

Herb Chambers Toyota of Boston responded

Thank you for your confidence in the Herb Chambers Toyota of Boston team! We appreciate your continued support and look forward to your next visit!

March 03, 2022

Dealership Rating
Employee Rating

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. More

by paulflaherty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Herb Chambers Toyota of Boston responded

We're glad our service team could make the process easier! Thank you, Paul! - Herb Chambers Toyota of Boston

January 29, 2022

Dealership Rating
Employee Rating

Outgoing personality. Knows her stuff, super asset to the staff. Best survivor assist on the planet. More

by jimjadul
Recommend Dealer
Yes

Other Employees Tagged: Teresa Guzman

Feb 01, 2022

Herb Chambers Toyota of Boston responded

Thank you for the kind review! We're so glad you enjoyed working with Tereza and we'll be sure to share this wonderful feedback with her. Thanks for visiting Herb Chambers Toyota of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 21, 2022

Dealership Rating
Employee Rating

Very good service and on time. Courteous and responsive customer service. Efficient servicing. The car wash is a nice benefit. More

by MV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback! We look forward to seeing you again next time here at Herb Chambers Toyota of Boston!

January 21, 2022

Dealership Rating
Employee Rating

When I come to the Toyata Service Center, Ms Teresa and Mr Mynor put my worries at rest. They take care of my Sequoia and Ms Teresa always let's me know when service is due. I am a very happy long time cus More

by Addison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mynor

Jan 24, 2022

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with your Sequoia, Addison! We're truly grateful for your continued support, as well as your kind comments about our team, and we look forward to seeing you at your next visit!

January 07, 2022

Dealership Rating
Employee Rating

Pleasant service as always, work done in time and at agreed price even on short notice More

by Peter W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho , Daniel Camara

Jan 10, 2022

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer, Peter! We appreciate your support and look forward to your next visit!

November 21, 2021

Dealership Rating
Employee Rating

Wonderful service and very knowledgeable staff. Prices are reasonable and fair. Highly recommend this dealer for service. More

by jcno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho , Daniel Camara

Nov 23, 2021

Herb Chambers Toyota of Boston responded

Thank you for your positive feedback about Herb Chambers Toyota of Boston! We appreciate your business and look forward to your next visit!

November 17, 2021

Dealership Rating
Employee Rating

Quick and easy service department. Friendly and efficient. Even called to let me know my inspection was up this month. More

by tnyilis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 18, 2021

Herb Chambers Toyota of Boston responded

Glad we were able to provide you with a quick service appointment! See you next time! -Herb Chambers Toyota of Boston

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