Tereza Guzman | Page 8

I had my 90000 service done today. The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s s The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s service manual these services do not need to be done until 120,000 miles minimum. That’s why I hate taking my auto to a dealer. They are always trying to sell you what you need.Unfortunately I have an extended warranty so I need to make sure I keep the services up to date.The reason why I did not give this rating a one star is the new service rep I felt with when I picked up my car heard my complaint and adjusted the bill. More

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I went to Herb Chambers of Boston on Brighton Ave for the first time today for service and was extremely impressed. first time today for service and was extremely impressed. More

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The Toyota service representative, Teresa Guzman was knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond wha knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond what is needed. Thank you immensely! More

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My CAR HAD BEEN REPAIRED, BUT THE WOMAN AT THE FRONT DESK MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. More

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Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. the maximum value of the car. It is well taken here. Service folks are friendly & great. More

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The best place to service your Toyota car. Also to buy your car/suv Thanks Also to buy your car/suv Thanks More

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You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. hours. Team is handling the line very poorly and untrustworthy. More

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Teresa was great ! Very up front and accommodating she kept us in the loop with the repair to my car Very up front and accommodating she kept us in the loop with the repair to my car More

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Excellent service, easy access, clear communication, and high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend More

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I am happy with profetional service. On Herb chambers. Toyota on Boston for my car On Herb chambers. Toyota on Boston for my car More

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