Terrance Fannin

Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again He is RACIST and I couldn't leave fast enough. I will never shop for a car there again More

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They Have Terrible Customer Service. I RECOMMEND NOBODY GO TO THIS PLACE !!!!The manager is so rude And Will Just Stare At You ……This Dealership Just Want People Money !!! I RECOMMEND NOBODY GO TO THIS PLACE !!!!The manager is so rude And Will Just Stare At You ……This Dealership Just Want People Money !!! More

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The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management! More

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never received the info I requested! but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to di but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to discount fees instead of driving up a price that you could afford to one that you can't afford! I gave them 2 star only because I never spoke to anyone from the Hyundai store did have a good experience from the Fivestar CDJR store which they put me in contact with the Hyundai store because the vehicle in question was actually theirs and not the CDJR store's I then asked for the info again directly from the dealership and not through the search sites and still got no response. not the kind of service I have heard about the five star group generally the reports are good! I don't base all my decisions about a place on one bad event will check with the Five Star group again when next I am in need of a vehicle More

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Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out of pocket thousands of dollars with no car. The car is in service at the dealership and we have recieved no correspondence from the dealership at all regarding its progress. This is an abosulte nightmare dealership. Don’t expect quality customer service either. Regardelss of the time of day you call service, you won’t get anyone on the phone, least of all Alvin. More

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Very professional told what was done to the car and followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience More

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Excellent service from Terrance Fannin. I Appreciate his effort in getting the exact make, model, and color I wanted that was not at your dealership lot. His patience in working with me to complete the deal effort in getting the exact make, model, and color I wanted that was not at your dealership lot. His patience in working with me to complete the deal and also describing the features and showing me how to use them. His knowledge help to make this purchase a great experience. I would recommend that anyone that would want to purchase an automobile request the services of Terrance. More

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Always polite, covered charges at no cost, very helpful, very patient, awesome service. Very knowledgeable and informative and honest expectations on estimated delivery. Very reliable service time and aga very patient, awesome service. Very knowledgeable and informative and honest expectations on estimated delivery. Very reliable service time and again. More

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Alvin made it very easy for the service appointment. We were able to drop off and pick up the vehicle in short amount of time. were able to drop off and pick up the vehicle in short amount of time. More

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