Terrence Robinson
Terrence Robinson at O'Steen Volkswagen
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Terrence Robinson | Page 2

Sales Manager

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Terrence Robinson

November 24, 2023

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They were great, they helped me get a really nice car and worked things out as needed. More

by joshuavickers09
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marc Trice , Sandi L

Nov 29, 2023

O'Steen Volkswagen responded

Joshua, Thank you for choosing O'Steen VW. We look forward to serving you again and appreciate your support! -Mallory

November 15, 2023

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Marc Trice and the finance manager made my daughter’s first vehicle purchase wonderful. I was extremely happy with there professionalism Highly recommend!! More

by jbeamansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Trice

Nov 29, 2023

O'Steen Volkswagen responded

We are thrilled to have received your wonderful review praising the outstanding service from our team during your daughter's first vehicle purchase We understand the significance of a first car purchase and are dedicated to ensuring the experience is a positive and memorable occasion. Your trust in us is greatly appreciated, and we look forward to the opportunity to continue serving you and your family in the future. -Mallory

November 15, 2023

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Wyatt was the star that made the deal happen. Thank you. Everyone was professional to me More

by douglas.muise
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil D, Andrew Strickland , Wyatt was excellent

Nov 29, 2023

O'Steen Volkswagen responded

Douglas, Thank you so much for sharing your positive experience with our team! -Mallory

October 20, 2023

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Phil and the staff made the purchase seem less. Happy with the deal they made on my special edition GTI 380 edition. More

by shicks4144
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil D

Nov 03, 2023

O'Steen Volkswagen responded

We appreciate your trust in us, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to reach out.

October 18, 2023

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I rated it 4 stars. Is that not enough. I leased two cars from you. Is that not enough. More

by neciepnut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Trice

Oct 22, 2023

O'Steen Volkswagen responded

Your loyalty is highly valued, and we are delighted to have you as a cherished member of the O'Steen VW family. Thank you for taking the time to provide your feedback on your experience with us. We constantly aim for 5-star service and appreciate your input. If ever we fall short of this goal, we welcome your feedback on areas where we can improve to ensure we earn that 5-star review from you. Your insights are crucial in helping us enhance our services and meet your expectations. If there is anything we can do please do not hesitate to call and let me know. -Mallory

September 29, 2023

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Purchasing my VW Jetta from O'Steen was a positive experience. The staff was friendly and efficient. I was impressed by the fact that the conditions/price of the vehicle were agreed upon, there was no More

by jax2233
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Limbrick, Taylor Saunders

Oct 02, 2023

O'Steen Volkswagen responded

I'm thrilled to hear that your experience purchasing a VW Jetta from O'Steen was so positive! We truly appreciate your support and hope to continue exceeding your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. -Mallory

September 22, 2023

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O’Steen VW and Andrew Strickland made my buying experience easy and enjoyable. The document transactions were were well organized and efficient. This was my first purchase with O’Steen and I am i More

by 174sjvc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Strickland

Oct 02, 2023

O'Steen Volkswagen responded

Thank you so much for your incredibly kind words! It's always a pleasure to hear that we've hit the mark and provided you with a great experience. We truly appreciate your support and look forward to serving you again in the future. -Mallory

September 08, 2023

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This dealership makes buying a car something to look forward to, to be honest i hated going to any dealership to buy a car because of past experiences i have had, until now. Will buy from O’steen again More

by jlhuff44
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Trey Miller

Sep 12, 2023

O'Steen Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at O'Steen Dealership was such a positive one. At O'Steen, we strive to create a welcoming and enjoyable environment for our customers, making the car-buying process as smooth and stress-free as possible. -Mallory

August 29, 2023

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I had a great buying experience. My sales and leasing consultant Andrew was very diligent, kind, very professional and honest. The Manager was amazing and very cooperative and the More

by JULIETA.GOMEZ9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Limbrick, Rob Davidson

Sep 21, 2023

O'Steen Volkswagen responded

Julieta, Congratulations on becoming the proud owner of a Volkswagen Atlas! It's wonderful to hear about your positive experience with the team at O'Steen VW. -Mallory

August 19, 2023

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I appreciate the transparency and the professionalism received throughout the transaction. The team was able to stay in contact with me and was flexible in allowing me to test drive the vehicle. More

by Jarrelmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Miller, Andrew Strickland , Andrew Limbrick

Aug 27, 2023

O'Steen Volkswagen responded

Thank you for your feedback! We are glad to hear that our team was able to provide clear communication and flexibility, making your test drive experience smooth. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! -Mallory

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