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Terri Scott
Terri Scott at Town East Ford

Terri Scott | Page 4

Customer Relations Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

4.7
198 Reviews
4.7

198 Reviews

Write a Review

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

198 Reviews of Terri Scott

September 13, 2024

Dealership Rating
Employee Rating

Service at time of visit was excellent. Except having a manager return my voicemail twice More

by mpuentes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Town East Ford responded

Thank you for your feedback! We’re glad to hear that you had an excellent service experience during your visit. If you need any further assistance or have additional concerns, please feel free to reach out. We appreciate your patience and look forward to serving you better in the future.

September 13, 2024

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Had an emergency while hauling horses long distance in the Texas heat and this service team was fabulous! More

by aggiedvm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Town East Ford responded

Thank you for sharing your experience! We’re delighted to hear that our service team was able to assist you effectively during your emergency. We understand how stressful such situations can be, especially in the Texas heat, and we’re glad we could provide the support you needed. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels and best wishes!

September 13, 2024

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Nice clean and convenient place to get my vehicles worked on when they need it. More

by DAMNITAARON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you find our facility clean and convenient for your vehicle service needs. Maintaining a welcoming environment is important to us, and we appreciate your recognition. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to seeing you again!

September 12, 2024

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Employee Rating

GREAT CUSTOMER SERVICE! ! THEY REALLY WAS CONCERNED & MADE SURE I WALKED AWAY HAPPY! THEY KEPT CHECKING ON ME & INFORMING ME OF WHATS GOING ON.. THANK YOU TOWNEAST FOR More

by JAMESSCOGGINS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Town East Ford responded

Thank you for your fantastic feedback! We're delighted to hear that our service team provided you with excellent care and kept you informed throughout the process. Your satisfaction is our top priority, and it’s great to know that we were able to meet your expectations. If you need anything else or have more feedback to share, please feel free to reach out. Thanks for choosing Town East Ford!

September 12, 2024

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They are very friendly and kind I really appreciate it and thank you for your service. More

by ramartinez290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We appreciate your gratitude and are here to assist you whenever you need. Thank you for choosing us and for your support!

September 12, 2024

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Employee Rating

Terri and the staff were very friendly and professional. I was in and out in no time. More

by mstason
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Town East Ford responded

Thank you for your feedback! We’re delighted to hear that Terri and the team provided you with a friendly and efficient experience. If you need anything else, feel free to reach out. We look forward to serving you again!

September 12, 2024

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Employee Rating

A good place to buy a ford. Good people to work with and do Bis with in this area. More

by GMARTIN158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Town East Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. It’s great to know you found our team to be helpful and professional. If you have any future needs or questions, please don’t hesitate to reach out. We look forward to serving you again!

September 11, 2024

Dealership Rating
Employee Rating

The best car buying experience I have ever had they did everything possible to make sure we got a great deal and made everything so easy I definitely recommend town East ford to all my friend s and family. More

by Mr.Estrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Caleb Vroonland

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Sep 12, 2024

Town East Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had the best car-buying experience with us and that our team, from the receptionist to the sales staff and management, went above and beyond to ensure you got a great deal. Your kind words and recommendation mean a lot to us. We’re proud of our team’s dedication and commitment to providing excellent service. Thank you for choosing Town East Ford, and we look forward to serving you and your friends and family in the future!

September 09, 2024

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Employee Rating

Service was. 5 star. Advisor 5 star. Glad I did business with town east ford More

by sammycolgrovesr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2024

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a 5-star experience with both our service and advisor. Your satisfaction is our top priority, and we're glad to have met your expectations. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

September 08, 2024

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Employee Rating

Josh was professional and getting my Truck service and I THANK YOU I will be back More

by jonhdeere09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Sep 10, 2024

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Josh provided you with professional service for your truck. We look forward to welcoming you back in the future. If you need anything else, please don’t hesitate to reach out!

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