Terris Rease | Page 46

Helpful and friendly They were very helpful and accommodating. I was happy that they didn’t try to pressure us. They gave us options, things to consider. Gave us a reasona They were very helpful and accommodating. I was happy that they didn’t try to pressure us. They gave us options, things to consider. Gave us a reasonable trade in value. The transaction was not hours long like some dealers. More

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Buying a car Terris was awesome and up front about all the components of buying a car. It was a fabulous experience. I would recommend anyone to come here when co Terris was awesome and up front about all the components of buying a car. It was a fabulous experience. I would recommend anyone to come here when considering buying a new car! More

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Deceptive sales practices Deceptive sales practices!!!! Went with a friend who was purchasing a car, and we decided on the drive over that it would be worth while to try Hyund Deceptive sales practices!!!! Went with a friend who was purchasing a car, and we decided on the drive over that it would be worth while to try Hyundai. Mr. Rease was extremely friendly and helpful to begin with. After several test drives - she really loved a Certified pre-owned Black Sonata. Mr. Rease told my friend that he thought we could get that car, with the extended warranty, for the price she wanted it for. We go inside, and the paperwork he brings back is roughly 500.00 more than that price (I took a picture for proof), but after discussing it - she decides to go for it. Came in with our own financing, and its time to go see the finance guy to complete the final paperwork. It is there that we learn we are financing almost 2000.00 more than what was EVER discussed in Mr. Rease's office. When we bring this to their attention, they say it was a "miscommunication". Its a miscommunication when you communicate something and it is not received the way you intended it to be heard. This was NEVER communicated. Absolutely deceptive and misleading sales tactics. I have purchased several vehicles at this point in my adult life, and I have NEVER had such a horrible experience. Steer clear, unless you want to be taken advantage of. More

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Smoothest experience yet Terris was knowledgeable and friendly. We told him what we wanted and he got it done for us! It was easy and smooth. No hassle. It was great. Thank y Terris was knowledgeable and friendly. We told him what we wanted and he got it done for us! It was easy and smooth. No hassle. It was great. Thank you so much. More

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The Professional the moment I was contacted from Mr. Terris Rease from my email to the moment we were greeted from Mr. Adonis MonCrief at the dealership our experience the moment I was contacted from Mr. Terris Rease from my email to the moment we were greeted from Mr. Adonis MonCrief at the dealership our experience was Superior. Mr. Rease was working with another customer but when he was told we were here he came apologized and assured us that Mr MonCrief would work with us until he was able to come back. We was comepletly satisfied with both of them working hard to get us into out 2014 Kia Spoartage with only 33751 miles. We give both a 5 star rating. Mr. & Mrs Alonzo Lindsey More

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MR Reese was amazing, friendly and very accommodating! I was nervous to come in but they made it easy and quick! So happy with my experience. Was very hesitant to visit another dealership but I am glad I m I was nervous to come in but they made it easy and quick! So happy with my experience. Was very hesitant to visit another dealership but I am glad I made the drive over here. More

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Great experience, great service and very respectful Customer service was great and friendly! Salesman is excellent and well respected. And environment is friendly, neat, and well organized . Great price Customer service was great and friendly! Salesman is excellent and well respected. And environment is friendly, neat, and well organized . Great prices and truly welcoming. More

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Great Customer Service We had a great experience with this dealership. Friendly staff and wonderful customer service. Had us approved and out the door relatively quickly. Ve We had a great experience with this dealership. Friendly staff and wonderful customer service. Had us approved and out the door relatively quickly. Very pleased. More

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Great service buying used car We throuroughly enjoyed our shopping experience here. Terris was polite and professional and not too pushy. He worked well with us on finding the rig We throuroughly enjoyed our shopping experience here. Terris was polite and professional and not too pushy. He worked well with us on finding the right car.Only issue was that they internet sales told us a vehicle was in that wasn't on the lot. Spent 45 minutes bout of the way one day. Other than that the customer service and management department was excellent. More

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Purchase Used Car The dealership was very accommodating throughout our buying process. We were kept informed of everything from the details of the car to the financing The dealership was very accommodating throughout our buying process. We were kept informed of everything from the details of the car to the financing and the behind the scenes work. More

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