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Terry Bryan

Overview Reviews (108) Inventory (156)

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Terry Bryan

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Terry Bryan | Page 3

Buick GMC Sales Manager

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

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4.9

108 Reviews

Overview Reviews (108) Inventory (156)

Dealership Experience

4 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

English

4.9

108 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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108 Reviews of Terry Bryan

August 28, 2022

Dealership Rating

Employee Rating

Sales staff was very helpful,knowledgeable and friendly. Nice selection of cars trucks and SUV'S. I think we found our new dealership. Nice selection of cars trucks and SUV'S. I think we found our new dealership. More

by taylor.bill

Verified Customer

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juana Teran , Randall Caldwell

Helpful 0

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Aug 31, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

August 10, 2022

Dealership Rating

Thank you to Patrick and Rick for making the process of buying a car easy! buying a car easy! More

by blahaj

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Randall Caldwell, Patrick Meyers, Rick

Helpful 0

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Aug 12, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 09, 2022

Dealership Rating

I was an out of town buyer. I told the salesman that he needs to take out my state taxes and he chose not to do it. I had to go back on my time and money to get this fixed. My t I told the salesman that he needs to take out my state taxes and he chose not to do it. I had to go back on my time and money to get this fixed. My title was never sent out to the the state and had to get this fixed also. More

by roblesfernando86

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Joe Haga

Helpful 0

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Jul 11, 2022 -

Bill Kay Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

July 06, 2022

Dealership Rating

I bought a car from here and it was a fast and easy process. The dealership was clean and the employees were very friendly. Highly recommend it to anyone looking for a car! process. The dealership was clean and the employees were very friendly. Highly recommend it to anyone looking for a car! More

by Andrey.simon

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Dahlgren

Helpful 0

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Jul 08, 2022 -

Bill Kay Buick GMC responded

June 30, 2022

Dealership Rating

Not painful calmed my nerves. John and Randall were awesome in helping me out. Would come back John and Randall were awesome in helping me out. Would come back More

by radtke_dawn

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Marcus, Randal with financing

Helpful 0

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Jul 01, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 25, 2022

Dealership Rating

Employee Rating

They r very friendly and they do there best to make u happy they will go above and beyond for u. happy they will go above and beyond for u. More

by Cheryl jones

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Dahlgren, Juana Teran

Helpful 0

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Jun 27, 2022 -

Bill Kay Buick GMC responded

June 23, 2022

Dealership Rating

Employee Rating

I had the best time getting my car everyone was very polite, helpful, knowledgeable in the whole process from start to finish. I feel like I got the best deal ever. Than you polite, helpful, knowledgeable in the whole process from start to finish. I feel like I got the best deal ever. Than you More

by Ellenr1000

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick

Helpful 0

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Jun 24, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 14, 2022

Dealership Rating

We worked with Joe on the Lease and he was fantastic throughout the entire process throughout the entire process More

by paka007

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Haga

Helpful 0

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Jun 16, 2022 -

Bill Kay Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 27, 2022

Dealership Rating

Excellent experience, from start to finish everyone was cordial and friendly. They continue to wow my expectations. cordial and friendly. They continue to wow my expectations. More

by ckllama

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luigi Robles

Helpful 0

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May 27, 2022 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 16, 2022

Dealership Rating

Employee Rating

Wayne was great about keeping us informed about the repairs, the van looks like new 👌 repairs, the van looks like new 👌 More

by Mccr3328

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Enrique Delgado, Victoria Delgado, Bob Giovanonni, Jose Herrera, Kurt Krueger, George Marijan, Chris Vitro, Brian Wilson

Helpful 0

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May 18, 2022 -

Bill Kay Buick GMC responded

Hi s.mccready and thank you for your kind words. We are very happy to hear that Wayne was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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