221 Reviews
Write a Review221 Reviews of Terry Glattman
September 27, 2018
Excellent My salesman Terry Glattman was excellent! He as so helpful, caring and courteous as was all the staff. I highly recommend using Mini of Ramsey! My salesman Terry Glattman was excellent! He as so helpful, caring and courteous as was all the staff. I highly recommend using Mini of Ramsey! More
September 17, 2018
Regular maintenance/oil change Stopped in for a regularly scheduled maintenance on my 2014 MINI Countryman. Service center staff were attentive to my needs. Joe's attention to the Stopped in for a regularly scheduled maintenance on my 2014 MINI Countryman. Service center staff were attentive to my needs. Joe's attention to the specific needs of my MINI put my mind at ease. Before I even had a chance to step away from the service desk, My sales guy who I worked with over 4 years ago to buy this car popped over to say "hi". Terry & I had a great chat (always a pleasure). I couldn't ask for a better service experience. More
Other Employees Tagged: Jospeh Frasco
September 05, 2018
Amazing experience At this point in my life I have purchased somewhere near 6 cars and this has been the best experience by far! Michelle Wright was easy to work with an At this point in my life I have purchased somewhere near 6 cars and this has been the best experience by far! Michelle Wright was easy to work with and extremely patient and knowledgeable. I had a great experience and will return again. More
Other Employees Tagged: Michelle Wright, Abraham Khalifeh
September 03, 2018
Excelente Muy cómodo con el trato de todos en especias Terry..!!! Gracias!!!...me sentí seguro y confiado haciendo la compra del auto y lo recomendare siempre Muy cómodo con el trato de todos en especias Terry..!!! Gracias!!!...me sentí seguro y confiado haciendo la compra del auto y lo recomendare siempre More
August 30, 2018
Change oil and tire rotation My last visit to the service center was maybe my 4th or 5th and nothing has changed since my last review. Staff are courteous and very friendly. I wi My last visit to the service center was maybe my 4th or 5th and nothing has changed since my last review. Staff are courteous and very friendly. I will always go to Joe for any service I need. He is very pleasing and very informative . More
Other Employees Tagged: Nick Falvo, Jospeh Frasco, Cannot remember the name of the guy in the parts department. He help me a lot
August 27, 2018
Worst ever! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! More
Other Employees Tagged: Abraham Khalifeh , Rachel Walker
August 10, 2018
Great Customer Service Have always been pleased and treated well here at this dealership. I was always kept apprised of the progress being made on my car; and even Terry, th Have always been pleased and treated well here at this dealership. I was always kept apprised of the progress being made on my car; and even Terry, the fellow who leased me the vehicle almost two years ago, remembered me and greeted me with a big smile. Keep up the great work, all! More
Other Employees Tagged: Jospeh Frasco
August 09, 2018
Mini is GREAT! THANKS!! Your service is always helpful and I love all the cheerful representatives! Thanks for your help always!! I have had business with you for ab THANKS!! Your service is always helpful and I love all the cheerful representatives! Thanks for your help always!! I have had business with you for about 15 years and am always satisfied! More
Other Employees Tagged: Nick Falvo, Jospeh Frasco, Max Landau, Ryan Patti, Dan Vieldhouse
August 07, 2018
Additional service for new lease car follow up on my new lease car, added some more service on the start, after the call to schedule what was a bit more difficult as I got bounced forth a follow up on my new lease car, added some more service on the start, after the call to schedule what was a bit more difficult as I got bounced forth and back three times the service himself went very well, came in the morning, took max 15 to arrange everything including handover loaner car, git the call as promised to confirm everything is ready, pick up was max 5 minutes after my very good experience during the sales process I must say also this went very smooth and easy. So far only a very good experience with the team from MINI of RAMSEY and can only recommend them highly! More
August 04, 2018
Professional & Comfortable Terry took all the stress out of the car buying experience. He is professsional and friendly. His hassel-free approach made me feel comfortable and co Terry took all the stress out of the car buying experience. He is professsional and friendly. His hassel-free approach made me feel comfortable and confident that I was being taken care of honestly and professionally. I will only. purchase vehicles from Terry and have referred my friends and family to him as well. More
Other Employees Tagged: Abraham Khalifeh
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