Terry Glattman | Page 19

Change oil and tire rotation My last visit to the service center was maybe my 4th or 5th and nothing has changed since my last review. Staff are courteous and very friendly. I wi My last visit to the service center was maybe my 4th or 5th and nothing has changed since my last review. Staff are courteous and very friendly. I will always go to Joe for any service I need. He is very pleasing and very informative . More

by nicanor134 Verified Customer Verified Customer

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Worst ever! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! More

by SOUN22010 Verified Customer Verified Customer

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Great Customer Service Have always been pleased and treated well here at this dealership. I was always kept apprised of the progress being made on my car; and even Terry, th Have always been pleased and treated well here at this dealership. I was always kept apprised of the progress being made on my car; and even Terry, the fellow who leased me the vehicle almost two years ago, remembered me and greeted me with a big smile. Keep up the great work, all! More

by MICHAELSCALDWELL Verified Customer Verified Customer

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Mini is GREAT! THANKS!! Your service is always helpful and I love all the cheerful representatives! Thanks for your help always!! I have had business with you for ab THANKS!! Your service is always helpful and I love all the cheerful representatives! Thanks for your help always!! I have had business with you for about 15 years and am always satisfied! More

by DEEDEEBURNSIDE Verified Customer Verified Customer

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Additional service for new lease car follow up on my new lease car, added some more service on the start, after the call to schedule what was a bit more difficult as I got bounced forth a follow up on my new lease car, added some more service on the start, after the call to schedule what was a bit more difficult as I got bounced forth and back three times the service himself went very well, came in the morning, took max 15 to arrange everything including handover loaner car, git the call as promised to confirm everything is ready, pick up was max 5 minutes after my very good experience during the sales process I must say also this went very smooth and easy. So far only a very good experience with the team from MINI of RAMSEY and can only recommend them highly! More

by Holger Verified Customer Verified Customer

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Professional & Comfortable Terry took all the stress out of the car buying experience. He is professsional and friendly. His hassel-free approach made me feel comfortable and co Terry took all the stress out of the car buying experience. He is professsional and friendly. His hassel-free approach made me feel comfortable and confident that I was being taken care of honestly and professionally. I will only. purchase vehicles from Terry and have referred my friends and family to him as well. More

by AMVANORDEN Verified Customer Verified Customer

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Good prices, friendly service, big selection We were looking for a Paceman All4 very hard to find with stick shift, found one here, negotiated a fair price over internet, set the date to pick up We were looking for a Paceman All4 very hard to find with stick shift, found one here, negotiated a fair price over internet, set the date to pick up, and off we go to pick it up, it's a 391 mile drive, we got there, early, car wasn't ready but we were treated very well while we waited, 45 mins later saw the car, it was just as advertised, got some great advice from Terry, so we stay the night there and drove home in the morning, all and all a very satisfying experience. More

by level600a Verified Customer Verified Customer

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Quick! I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them on for me. Great service and great place. I highly recommend. More

by KEDURMA Verified Customer Verified Customer

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Kind, courteous, trustworthy I have owned my mink for the last year and have come to Mini of Ramsey for all my car needs, big and small. I know the employees there by name and mys I have owned my mink for the last year and have come to Mini of Ramsey for all my car needs, big and small. I know the employees there by name and myself and my car are recognized when we show up! It’s a very comfortable environment to wait in while the car is being worked on and if you need to borrow a loaner car while your car is being repaired, they make it so easy. The sales department is also top notch. I love my car but wanted to check out other options. I was able to test drive and ask as many questions as I needed without feeling rushed or pressured one way or another. Really, they are a treat to work with. More

by GRUVETHANG Verified Customer Verified Customer

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Terry is the best! I made an appointment to return and renew my lease with a Ramsey employee that called me about my return and when I showed up, no one was aware I wan I made an appointment to return and renew my lease with a Ramsey employee that called me about my return and when I showed up, no one was aware I wanted to see Terry about my lease. I don’t think Terry was made aware of this and without hesitation He made it possible to fit me in. Second time I lease from Terry and will hopefully return again. Very personable and great to be around. More

by MMUNIZ2686 Verified Customer Verified Customer

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