Terry Glattman | Page 20

always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed out promptly and all the work (as well as the staff) is first rate. More

by SOBRIEN.COMPOSER Verified Customer Verified Customer

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Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More

by lchinct Verified Customer Verified Customer

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Financing office tough to deal with Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very helpful in explaining details of the car. More

by HEDYNORM Verified Customer Verified Customer

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Job Well Done! My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a significant series of oil leaks at the oil filter housing and the turbocharger oil feed tube. Tube and gaskets needed to be replaced, as did a cracked drive belt. All work was performed in a timely manner, and we were given a 2018 Cooper S hardtop 4-door as a loaner which was wonderful for a few days (not as wonderful as our own beloved MINI, of course.) Nick was my main p.o.c. for this work, and he was polite, accommodating, and professional. I have been doing business with this dealership for nearly 8 years and will continue to bring our Cooper for any significant labor like this. Best wishes to all! More

by Raver208 Verified Customer Verified Customer

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Thanks, Mini!! Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you a Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you all have been so helpful and nice too. Thanks!! More

by DEEDEEBURNSIDE Verified Customer Verified Customer

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Service I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick turnaround! More

by BJCLARK0 Verified Customer Verified Customer

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Runaround People like Nicholas are saving your xxx! If I find another mechanic certified, I will never come back to prestige mini to service my mini. Each ti People like Nicholas are saving your xxx! If I find another mechanic certified, I will never come back to prestige mini to service my mini. Each time I feel like I'm being ripped off. More

by BIGPURCY Verified Customer Verified Customer

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Great experience Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Nick for all your support. More

by suchandra.bose1985 Verified Customer Verified Customer

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Awesome Dealership Terry , Mike and Eric made this the best car buying experience we have ever had. I would recommend them to anyone looking for a Mini. Terry , Mike and Eric made this the best car buying experience we have ever had. I would recommend them to anyone looking for a Mini. More

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Thank you Prestige Mini! I'm absolutely in love with my new Mini Hardtop! The service at Prestige Mini in Ramsey was fantastic. They took the time to get to know me and my fam I'm absolutely in love with my new Mini Hardtop! The service at Prestige Mini in Ramsey was fantastic. They took the time to get to know me and my family and what we were looking for in a vehicle and made us aware of all of the different options for our Mini. We worked specifically with Terry Glattman, Rich Ortiz, and Michael Mutter and they were wonderful -- I highly recommend! I'm very happy to be part of the Mini family :) More

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