Terry Glattman | Page 20

Upset My main reason for this ratings sorry to say was a fabulous employee Nick Falvo ..This is my fouth Mini obviously love the car customized them all new My main reason for this ratings sorry to say was a fabulous employee Nick Falvo ..This is my fouth Mini obviously love the car customized them all new.. .. but out of all the service people I’ve met and dealt with he was by far the most thorough. personable, caring, concerned ,attentive ,reliable and overall fanatastic employee.. Was in last Friday for a part only to find out he was leaving..not happy at all...think you lost a major asset!, More

by HEARTSANDSKULLS24 Verified Customer Verified Customer

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Great Experience Everything was great, first time part of the mini family. Terry and Gregory were fantastic, easy to work with. Would recommend them to anyone looking Everything was great, first time part of the mini family. Terry and Gregory were fantastic, easy to work with. Would recommend them to anyone looking to purchase a mini.. More

by hmg2916 Verified Customer Verified Customer

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Amazing Everyone is super friendly. From explaining what was wrong with my car to lending the loaner. The service was awesome. Joe was very understanding and Everyone is super friendly. From explaining what was wrong with my car to lending the loaner. The service was awesome. Joe was very understanding and went out of his way to ensure I was satisfied with the service. More

by LIZZETTE_CARRENO Verified Customer Verified Customer

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Great Experience Terry Glattman was a pleasure to work with. Found the car we wanted at the price we liked. Was very attentive throughout the process and worked with Terry Glattman was a pleasure to work with. Found the car we wanted at the price we liked. Was very attentive throughout the process and worked with us. On of the reasons we chose MINI over other competitors was because of the level of service terry provided during the sales process. More

by JSULTANIK Verified Customer Verified Customer

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outstanding customer service From the first call to the present, every employee at Mini of Ramsey treated us like royalty. In fact, we ended up buying 2 cars instead of just 1. From the first call to the present, every employee at Mini of Ramsey treated us like royalty. In fact, we ended up buying 2 cars instead of just 1. Having dealt with many other car dealerships, this dealership is number 1! More

by bdale Verified Customer Verified Customer

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Great, thanks . Cashier needs to smile Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashi Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashier, She’s a little sour More

by WHITEG66 Verified Customer Verified Customer

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always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed out promptly and all the work (as well as the staff) is first rate. More

by SOBRIEN.COMPOSER Verified Customer Verified Customer

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Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More

by lchinct Verified Customer Verified Customer

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Financing office tough to deal with Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very Difficult dealing with finance office. No patience to explain details . Otherwise dealing with salesperson pleasAnt and I think his name was dan? Very helpful in explaining details of the car. More

by HEDYNORM Verified Customer Verified Customer

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Job Well Done! My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a significant series of oil leaks at the oil filter housing and the turbocharger oil feed tube. Tube and gaskets needed to be replaced, as did a cracked drive belt. All work was performed in a timely manner, and we were given a 2018 Cooper S hardtop 4-door as a loaner which was wonderful for a few days (not as wonderful as our own beloved MINI, of course.) Nick was my main p.o.c. for this work, and he was polite, accommodating, and professional. I have been doing business with this dealership for nearly 8 years and will continue to bring our Cooper for any significant labor like this. Best wishes to all! More

by Raver208 Verified Customer Verified Customer

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