Terry Johnson
Terry Johnson at Rudy Luther Toyota
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Terry Johnson | Page 7

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.9
229 Reviews

Industry Experience

29 yrs, 4 mos

4.9

229 Reviews

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229 Reviews of Terry Johnson

August 08, 2022

Dealership Rating
Employee Rating

Your customer service was amazing! Thank you,I was treated with respect and fairness ! It was nice to be at a repair shop and not worry about being taken advantage of More

by Gramajane20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: There were several I did not see here

Aug 08, 2022

Rudy Luther Toyota responded

Thank you! We'll always take care of you Gramajane20 ;-) Thank you for entrusting us with your vehicle. We look forward to seeing you again in the future. We hope you had a great weekend!

August 03, 2022

Dealership Rating
Employee Rating

Rudy Luther dealership staff are always courteous and professional and I have never had any problem with workmanship. More

by Hutterbob
Recommend Dealer
Yes
Aug 08, 2022

Rudy Luther Toyota responded

We appreciate your kind words, Hutterbob. Come see us again! :)

July 29, 2022

Dealership Rating
Employee Rating

I purchased my 2004 rav-4 at your dealership and have had serviced other autos at your location for the last 23years with 5 star service. Thanks to your team abraham grossfeld More

by abeandlil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Duane Beyer, Misha Supica

Aug 02, 2022

Rudy Luther Toyota responded

Thank you so much, it is our pleasure to keep your vehicles in tip-top shape over the past 2 decades and we greatly appreciate your continued business. We look forward to seeing you next time. :)

July 08, 2022

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Employee Rating

Service was excellent. Only dissapointment was having to replace a water pump at 39000 miles on a 2017 Rav 4. I felt there should have been an adjustment by Toyota. More

by dash651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2022

Rudy Luther Toyota responded

Thank you for your feedback! We'd love to look further into this for you. When you have a moment, please send us an email with your contact info to info@rudyluthertoyota.com. Thanks!

Jul 08, 2022

dash651 responded

Dave Ashling dash651@comcast.net

July 03, 2022

Dealership Rating
Employee Rating

Making the appointment was easy, when I showed up they waited on me immediately, they performed the service and I was out of there before they had anticipated. The work was done correctly. More

by Jrobley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2022

Rudy Luther Toyota responded

Awesome!! We love hearing about our customer experiences, and it sounds like our service team was top notch. We really appreciate you taking the time to review us and we hope to see you again for your next maintenance.

July 01, 2022

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Employee Rating

Courtesy, professional and promptness. Thank you see you next time for any servicing needs bye. More

by Deborah4610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2022

Rudy Luther Toyota responded

Thanks Deborah! We look forward to seeing you next time. Have a happy 4th.

June 30, 2022

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Employee Rating

Terry was very organized and friendly. Great job at communicating during the process of repairs. More

by tracychris_mn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Rudy Luther Toyota responded

Thank you for the review, tracychris_mn1! Terry has been a great asset to our service team over the years and we are happy to learn about your recent experience with him and our service team. We will be sure to pass this along to Terry and hope to see you again for your next maintenance. :)

June 10, 2022

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Employee Rating

I've been a customer at Rudy Luther's Toyota for many years including the purchase of my last SUV. I've had service done on various cars and have always been happy about the quality of the service. More

by Gonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2022

Rudy Luther Toyota responded

Hi Gonzo - thank you for your continued loyalty! We truly value you and are always happy to help with your vehicle needs. Let us know if there is anything you need in the future. :)

June 10, 2022

Dealership Rating
Employee Rating

Welcoming, thorough, and efficient service staff and technicians! Could not be more pleased with my visits to Luther Toyota. Thank you!! More

by Kjfdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2022

Rudy Luther Toyota responded

It's our pleasure! Thank you for being such a great customer. We appreciate you!

June 10, 2022

Dealership Rating
Employee Rating

Daughters 10 year old car started spraying oil. Service center was quick on diagnosis and repair! Great work! More

by peterja70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Hagen

Jun 13, 2022

Rudy Luther Toyota responded

We're glad to have been able to help solve the problem and get your daughter's vehicle up and running on all cylinders! Thank you for trusting us with your daughter's car and for your great review. We appreciate it!

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