Terry Mills

Lori Boles is the BEST sales consultant I have ever met and I have over 40 years experience buying vehicles. She is professional, kind, knowledgeable, funny and kept me informed every step of the way findi and I have over 40 years experience buying vehicles. She is professional, kind, knowledgeable, funny and kept me informed every step of the way finding exactly what I wanted. She never pressured me to settle for something else and kept searching for over ten days for the Bronco I wanted. I bragged on Lori to my husband, and drove over from Arkansas to meet her and talk about the Ford truck he wanted to buy in the future. I felt completely at ease with Lori and felt like I’ve known her for years. From the first moments I met her I knew I was in the right place and would stick with her to find exactly the Bronco I wanted. She explained the different features and didn’t try to persuade me one way or the other. She helped me decide without sales pressure which I appreciated so much! Her personality is an asset to your dealership and she is an ALL STAR in the new vehicle business. She kept in touch even after hours and on her days off. The service and attention she provided is very rare these days and she never put me off in any way. She made me feel like I was the number one customer and gave me her complete attention. What else can I say about Lori? No matter where I may live in the future, I will buy a vehicle from Lori and so will my husband. She should teach a master class on how to treat people and how to provide a great experience for customers looking for a vehicle. Lori is number one. Thank you to Lori and the dealership for a positive buying experience that was pleasant with no frustration at all. I’m on Team Lori! More

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The easiest and quickest car buying experience ever. No high pressure games or gimmicks. This is the way buying a car should be. No high pressure games or gimmicks. This is the way buying a car should be. More

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Made three trips to pick up truck that was left for service but did fix service but did fix More

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I drove six hours from Alabama to purchase my new F-250 from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional persona from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional personal service from Josee Weese that truly set them apart from the experience I had with my local Ford dealerships. When I learned they did not have the exact model I wanted, Josee and Terry Mills, the Sales Manager, went above and beyond to locate it for me. They found the perfect match: the right color, the right model, and the 5th wheel upgrade I needed. It was like finding a needle in a haystack, but they made it happen. When I arrived a week later to pick up my truck, Josee wasn’t available that day, but Austin Anderson stepped in and provided the same outstanding care and expertise. He answered all my technical questions about the truck after I had driven it home. He even sent me a short video to explain. I can’t praise Josee and Austin enough for their dedication and professionalism. They both deserve a raise for their exceptional service! More

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All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend More

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I recently had an amazing experience at Jacky Jones Ford. Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in fi Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in finance made the paperwork process a breeze, providing clear explanations and helping me get a great deal. The entire team was friendly and professional, making the whole experience smooth and enjoyable. Highly recommend this dealership to anyone looking for a stress-free car buying experience! Enjoy! H. Frost More

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Came in for an oil change in my 2019 ranger. After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! More

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Lori was great. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. More

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I typed a longer review earlier which didn’t save so this one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent w one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent was honored once I arrived at the dealership. Mandi took great care of me when I arrived, even working through communication issues with my bank. These ladies were amazing. More

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I recently had the pleasure of working with Mandi while purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and a purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and attentive. She took the time to understand my needs and helped me find the perfect model that fit my lifestyle. Mandi's professionalism and passion for her work truly shone through, making the entire process smooth and enjoyable. I highly recommend Mandi to anyone looking to buy a car—she does an outstanding job! More

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