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Terry Pruett
Refer Me
206 Reviews
I am originally from Central Illinois and have been working for the Joe Machens organization for over five years now. I am happily married for over 32 years now with 2 daughters and 1 son. I earned a degree in music education, and in my free time I enjoy singing, dancing, playing piano, and trumpet. Something most people don’t know about me is that I’m an identical twin!
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206 Reviews of Terry Pruett
April 07, 2018
A pleasure No worries here . Service was timely and my service advisor was very friendly and knowledgeable. I normally use this dealership for my service needs a No worries here . Service was timely and my service advisor was very friendly and knowledgeable. I normally use this dealership for my service needs and sales. More
by Mizzou68
Verified Customer
Helpful 
April 07, 2018
Great service! Great service and helpful, courteous personnel. Always very helpful service when I visit. Will help advise customer into what may be the best choice w Great service and helpful, courteous personnel. Always very helpful service when I visit. Will help advise customer into what may be the best choice when deciding on options with regard to service. More
by OPOSSUM
April 07, 2018
Rotate tires All associates that see you always ask"have you been helped mam?" They kept me updated and I was finished when they said I would be All associates that see you always ask"have you been helped mam?" They kept me updated and I was finished when they said I would be More
by BRIDGECISCO
Other Employees Tagged: Paula Ortiz
April 06, 2018
Excellent service enter Best customer service and willingness to work with the client. Service manager was excellent to work with and met all of my needs. Everyone I worked w Best customer service and willingness to work with the client. Service manager was excellent to work with and met all of my needs. Everyone I worked with yesterday was friendly and very nice to work with. More
by rebeccaharbison
April 06, 2018
Service Dept The service at Machens Toyota is great. They always let me know what service needs to be done to my vehicle. If I am not able to get it done at that t The service at Machens Toyota is great. They always let me know what service needs to be done to my vehicle. If I am not able to get it done at that time they simply just put it in the computer that we talked about what needs to be done and when I can do it then they'll fit me in. I've always had excellent service with them no haggling whatsoever and I would recommend Machens Toyota to everyone. More
by WHITFIELDMICHELE9
Other Employees Tagged: Corey Aldridge
April 04, 2018
Excellent customer service I had a very good customer service experience. Terry Pruett was very helpful and through in explaining things. Previous times I had excellent custome I had a very good customer service experience. Terry Pruett was very helpful and through in explaining things. Previous times I had excellent customer service experience with Matthew and other folks. More
by ZAHIR
October 25, 2017
Machens is my one stop shop Toyota Machens is the only place I’ll go to by a car. The customer service is the best in town. They take the time to truly understand your needs. I Toyota Machens is the only place I’ll go to by a car. The customer service is the best in town. They take the time to truly understand your needs. I didn’t ever feel pressured to buy until I was ready. They even let me borrow the car overnight to help me make my decision. Lori can even show you cars from ANY Machens locations not just Toyota’s. More
by Tidykeeper
Other Employees Tagged: Paula Ortiz, Lori Lindsay
January 26, 2015
Great Experience We recently bought a new Toyota Avalon from Joe Machens Toyota-Scion. They had the exact car we were looking for with everything we wanted. We found e We recently bought a new Toyota Avalon from Joe Machens Toyota-Scion. They had the exact car we were looking for with everything we wanted. We found everyone we came in contact with in the process to be very knowledgeable and helpful. The experiences we had with each person including the General Sales Manager, Sales Representative, Business Manager, Delivery Representative and Service Representative were all outstanding. We would highly recommend the dealership and the individual people we worked with to anyone in the market for a vehicle as you will be treated well. More
by skshelt
Other Employees Tagged: Ramon Dearmas, Peter Herman, Jeff Simmons, Shawn Hall, Sales Representative
November 11, 2014
Attentive and hospitable I appreciated the willingness to help that I received from the car mechanic to the car salesmen, everyone was aware and on-top of their customer servi I appreciated the willingness to help that I received from the car mechanic to the car salesmen, everyone was aware and on-top of their customer service attention. More
by caseylb1
Other Employees Tagged: Jim Ellis
September 29, 2014
Wonderful to work with Rafael was a great guy to work with. We were able to get the vehicle we wanted and our trade ins got a good value to put towards the new vehicle. We h Rafael was a great guy to work with. We were able to get the vehicle we wanted and our trade ins got a good value to put towards the new vehicle. We have taken the vehicle in several times since to get it serviced by the Toyota Service Department, and they made every effort to make things right with our vehicle's service. More
by Iceman213
Other Employees Tagged: Rafael Romero , Kayla Aitkens
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