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Terry Pruett
Refer Me
206 Reviews
I am originally from Central Illinois and have been working for the Joe Machens organization for over five years now. I am happily married for over 32 years now with 2 daughters and 1 son. I earned a degree in music education, and in my free time I enjoy singing, dancing, playing piano, and trumpet. Something most people don’t know about me is that I’m an identical twin!
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206 Reviews of Terry Pruett
December 04, 2018
Great Service Dept. The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate. The customer lobby was comfortable and the amenities gracious. Work completed slightly ahead of estimate. Good job. More
by rpdowdy
Helpful 
December 03, 2018
Oil change It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slo It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slow. I arrived early and it still took 2 hours. I have better stuff to do than sit and wait forever. More
by Kj1974
Other Employees Tagged: Paula Ortiz
November 06, 2018
Buying experience was great so was service visit. The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Ter The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Terry was very helpful and courteous. More
by BobJC
Other Employees Tagged: Shawn Hall, Randy Oliver
September 28, 2018
Service on 2017 RAV Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. T Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. Thanks More
by BOBSTALES1
Verified CustomerSeptember 28, 2018
Very pleasant, easy process. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. More
by jeanettedixson
September 27, 2018
Excellent Service Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee an Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee and wi-fi signal. Service Representative/coordinator Terry Pruett did a fine job and represents your company very well. More
by Local Guy
September 27, 2018
75,000 mi check Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service alo Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service along so I could be at my next appointment. Terry also assisted with my coupons. Great assistance. More
by 1PHYLLISCOPE
September 25, 2018
Wonderful and accommodating. Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just li Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just like any car who pulled in that evening. More
by HILDEWINS13
September 22, 2018
Tire rotation Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortabl Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortable waiting area. Friendly staff. Great sales lady,Becky Lynch. More
by JBLONDE1945
Other Employees Tagged: Becky Lynch , Andrew (Finance)
September 22, 2018
Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my car was done had I not gone to ask 30 minutes after I saw it was parked outside the bay I'm not sure how much longer I would have waited. More
by FLNFRGYRT
Other Employees Tagged: Paula Ortiz, Darnell Thomas, Brian Bailey, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
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