Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 11

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
327 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

327 Reviews

Write a Review

327 Reviews of Terry Ramey

December 12, 2023

Dealership Rating
Employee Rating

Terry was awesome very professional she was attentive to my needs. She knew a great deal about the vehicles. She helped me when I got a nail in my tire. She really cares about the Lexus vehicle that she sel More

by Donisecarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, David Weaver

Dec 12, 2023

Lexus of Cleveland responded

It's wonderful to know that Terry provided you with such exceptional service during your visit at Metro Lexus. We're glad she was able to assist and support you. Thanks for your 5-star review!

December 12, 2023

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Employee Rating

Terry Ramey was great. She went above and beyond to make sure we get the car that we want for our son. She was very helpful and she answered our calls and addressed our con More

by Nadiachammas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Lexus of Cleveland responded

Nadia, we're delighted to know that Terry was able to assist you in finding the perfect car for your son at Metro Lexus. We appreciate your recommendation and are always here if you need anything else! Safe travels in your new ride!

December 11, 2023

Dealership Rating
Employee Rating

This dealership has become my family. No one is a number at Metro Lexus. At least I don’t feel like a number. The staff is welcoming, approachable, friendly, kind, respectful, knowledgeab More

by Lizkinyua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Cleveland responded

We're so glad to know that you feel like part of the family at Metro Lexus. It's our goal to make everyone feel welcome and valued. Thanks for your kind words about our staff and facility!

December 07, 2023

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I have purchased cars from Metro Lexus for the last. 20 years and I have worked with Terry Ramey for the last 10. The reason being is that everyone at Metro is a pleasure to work with. The moment you en More

by Designerclm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie (last name unknown) in FA

Dec 07, 2023

Lexus of Cleveland responded

We're delighted to know that you've been part of our Metro Lexus family for the past 20 years! It's great to see how much you appreciate Terry and the rest of our team. We look forward to continuing this journey with you, and thank you so much for your loyalty!

December 02, 2023

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Employee Rating

Lori was very personable and was able to help my wife and I secure a car from out of state. We live in Michigan but highly desired the model and trim level offered by Metro Lexus and needed a vehicle on shor More

by jheck198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Frank, David Weaver

Dec 04, 2023

Lexus of Cleveland responded

It's great to know that Lori was able to assist you and your wife in getting the car you desired from Metro Lexus! We're glad she made the out-of-state buying process easy for you. Thanks for choosing us and recommending our dealership!

October 31, 2023

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Employee Rating

Particularly appreciated the customer focused service/attitude that I experienced in my interaction with Terry. Also appreciated the warm and friendly environment of the dealership itself includi More

by Husein Nakhooda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: India Burton

Oct 31, 2023

Lexus of Cleveland responded

Husein, we're glad to know that Terry and the rest of our team at Metro Lexus provided you with a positive experience. We strive for excellent customer service and appreciate your feedback!

September 30, 2023

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Employee Rating

Terry and my experience with the entire Metro Lexus crew has been nothing short of phenomenal. Very professional. More

by len.4ex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Peter Mapp, Jeff Miller, David Weaver

Oct 02, 2023

Lexus of Cleveland responded

We're so glad to know that you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. We strive for professionalism in all we do, thank you for recognizing it!

September 27, 2023

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Employee Rating

I bought a new LX 600. It was beautiful. I have a tough schedule to work with, everyone was super kind and helping. Definitely recommend this dealer & Terry provided the ex More

by CarlyF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

Sep 27, 2023

Lexus of Cleveland responded

Carly, we're so glad to know that Terry and our team at Metro Lexus were able to accommodate your schedule and provide you with the service you needed. We appreciate your business and hope you enjoy your new Lexus LX 600!

September 21, 2023

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Employee Rating

Terry was incredible, and super helpful! Best service ever!!! The entire staff was so welcoming and wanted to make it work for me! Thanks Terry! Love my car! More

by Dmargareten1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 22, 2023

Lexus of Cleveland responded

We're so glad to know Terry and the team at Metro Lexus were able to provide you with an incredible service. Enjoy your new car!

September 20, 2023

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Employee Rating

Terry was the absolute best! I definitely recommend going to her next time your there! More

by Jayden Bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 21, 2023

Lexus of Cleveland responded

Jayden - Thank you for leaving Metro Lexus this wonderful review and for trusting us with your business. It was our pleasure to serve you! Terry will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

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