Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 11

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

12 yrs

Industry Experience

40 yrs, 3 mos

Specialties & Trainings

Certified

5.0

333 Reviews

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333 Reviews of Terry Ramey

January 13, 2024

Dealership Rating
Employee Rating

Great people to work with. They go the extra mile to satisfy their customers and I haven’t been disappointed with the service department. Terry is a pleasure to deal with and More

by Dogbreath25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 15, 2024

Lexus of Cleveland responded

We're delighted to know you've had such a positive experience with Terry and our service department at Metro Lexus. We strive for customer satisfaction, so it's great to see that reflected in your review!

December 26, 2023

Dealership Rating
Employee Rating

The dealership is conveniently located. Terry was very friendly and responded quickly to our inquiries. Pricing was fair. More

by Valbandzak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 27, 2023

Lexus of Cleveland responded

We're glad to know you found our location convenient and the service from Terry helpful. Thanks for choosing Metro Lexus. We appreciate your positive feedback!

December 26, 2023

Dealership Rating
Employee Rating

Terry took awesome care of us! !!! She and her team were very responsive to all of our needs. She is very professional and handled all the details with absolute precision. We wi More

by Mcolowu3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Lexus of Cleveland responded

We're so glad to know that Terry and the team at Metro Lexus provided you with such a positive experience! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your new vehicle!

December 18, 2023

Dealership Rating
Employee Rating

It was such a great experience to be a part of Lexus. Thank you for the service. More

by Pratistha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Lexus of Cleveland responded

The team at Metro Lexus loves seeing great reviews! Thank you, Pratistha!

December 15, 2023

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Employee Rating

The staff was informative and patient. The setup of the facility was customer friendly and comfortable. More

by Jeffreyloggins7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Lexus of Cleveland responded

Jeffrey, we appreciate your positive feedback about our team and facility at Metro Lexus. We strive to create a comfortable environment for all of our customers, so it's great to know we hit the mark with you!

December 15, 2023

Dealership Rating
Employee Rating

A very pleasant experience from start to finish. Terry R was not only professional but also personable which made us feel comfortable unlike past experiences with other dealers. It made our Lexus RX More

by ckurey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 15, 2023

Lexus of Cleveland responded

We're delighted to know that Terry and TaSean made your Lexus RX 350 purchase a memorable one at Metro Lexus! It's great to see our team could provide you with the comfortable, professional experience we strive for. Enjoy your new ride!

December 12, 2023

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Employee Rating

Terry was awesome very professional she was attentive to my needs. She knew a great deal about the vehicles. She helped me when I got a nail in my tire. She really cares about the Lexus vehicle that she sel More

by Donisecarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, David Weaver

Dec 12, 2023

Lexus of Cleveland responded

It's wonderful to know that Terry provided you with such exceptional service during your visit at Metro Lexus. We're glad she was able to assist and support you. Thanks for your 5-star review!

December 12, 2023

Dealership Rating
Employee Rating

Terry Ramey was great. She went above and beyond to make sure we get the car that we want for our son. She was very helpful and she answered our calls and addressed our con More

by Nadiachammas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Lexus of Cleveland responded

Nadia, we're delighted to know that Terry was able to assist you in finding the perfect car for your son at Metro Lexus. We appreciate your recommendation and are always here if you need anything else! Safe travels in your new ride!

December 11, 2023

Dealership Rating
Employee Rating

This dealership has become my family. No one is a number at Metro Lexus. At least I don’t feel like a number. The staff is welcoming, approachable, friendly, kind, respectful, knowledgeab More

by Lizkinyua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Cleveland responded

We're so glad to know that you feel like part of the family at Metro Lexus. It's our goal to make everyone feel welcome and valued. Thanks for your kind words about our staff and facility!

December 07, 2023

Dealership Rating
Employee Rating

I have purchased cars from Metro Lexus for the last. 20 years and I have worked with Terry Ramey for the last 10. The reason being is that everyone at Metro is a pleasure to work with. The moment you en More

by Designerclm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie (last name unknown) in FA

Dec 07, 2023

Lexus of Cleveland responded

We're delighted to know that you've been part of our Metro Lexus family for the past 20 years! It's great to see how much you appreciate Terry and the rest of our team. We look forward to continuing this journey with you, and thank you so much for your loyalty!

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