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Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 11

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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323 Reviews of Terry Ramey

December 02, 2023

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Employee Rating

Lori was very personable and was able to help my wife and I secure a car from out of state. We live in Michigan but highly desired the model and trim level offered by Metro Lexus and needed a vehicle on shor More

by jheck198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Frank, David Weaver

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Dec 04, 2023

Lexus of Cleveland responded

It's great to know that Lori was able to assist you and your wife in getting the car you desired from Metro Lexus! We're glad she made the out-of-state buying process easy for you. Thanks for choosing us and recommending our dealership!

October 31, 2023

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Employee Rating

Particularly appreciated the customer focused service/attitude that I experienced in my interaction with Terry. Also appreciated the warm and friendly environment of the dealership itself includi More

by Husein Nakhooda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: India Burton

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Oct 31, 2023

Lexus of Cleveland responded

Husein, we're glad to know that Terry and the rest of our team at Metro Lexus provided you with a positive experience. We strive for excellent customer service and appreciate your feedback!

September 30, 2023

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Terry and my experience with the entire Metro Lexus crew has been nothing short of phenomenal. Very professional. More

by len.4ex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Peter Mapp, Jeff Miller, David Weaver

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Oct 02, 2023

Lexus of Cleveland responded

We're so glad to know that you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. We strive for professionalism in all we do, thank you for recognizing it!

September 27, 2023

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I bought a new LX 600. It was beautiful. I have a tough schedule to work with, everyone was super kind and helping. Definitely recommend this dealer & Terry provided the ex More

by CarlyF
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

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Sep 27, 2023

Lexus of Cleveland responded

Carly, we're so glad to know that Terry and our team at Metro Lexus were able to accommodate your schedule and provide you with the service you needed. We appreciate your business and hope you enjoy your new Lexus LX 600!

September 21, 2023

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Employee Rating

Terry was incredible, and super helpful! Best service ever!!! The entire staff was so welcoming and wanted to make it work for me! Thanks Terry! Love my car! More

by Dmargareten1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

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Sep 22, 2023

Lexus of Cleveland responded

We're so glad to know Terry and the team at Metro Lexus were able to provide you with an incredible service. Enjoy your new car!

September 20, 2023

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Terry was the absolute best! I definitely recommend going to her next time your there! More

by Jayden Bryant
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

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Sep 21, 2023

Lexus of Cleveland responded

Jayden - Thank you for leaving Metro Lexus this wonderful review and for trusting us with your business. It was our pleasure to serve you! Terry will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

September 01, 2023

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Employee Rating

Though it was a long wait, she made I got the choice of car I wanted. Good job, Terry! I appreciate your hard work. More

by Chumzycheryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 01, 2023

Lexus of Cleveland responded

We're glad to know that Terry was able to assist you in finding the perfect car at Metro Lexus. Your appreciation means a lot! Enjoy your new ride and thanks for leaving us this review.

August 12, 2023

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Employee Rating

Abed was very helpful and accommodating to our needs as well the entire staff. Very friendly and welcoming to our needs. I would recommend going back to the dealership the future. Thank you Abed and the st More

by annala108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish , Allison Smith

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Aug 14, 2023

Lexus of Cleveland responded

We're so glad to know that Abed and our team at Metro Lexus could make your birthday weekend special! It's great to see you felt welcomed and accommodated. We look forward to serving you again in the future. Happy birthday!

July 15, 2023

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Employee Rating

Terry was easy to work with. Helpful having someone show us how to use all the latest electronics. Absolutely love the car!!! More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jul 17, 2023

Lexus of Cleveland responded

Thank you for the great review and support of Metro Lexus! We're so glad Terry could offer premier assistance in showing you all the features of your new car. Cheers to the road ahead!

July 13, 2023

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Employee Rating

It's a very very nice dealership. Everyone is very nice and welcoming. I also like the free pop and or free coffee. More

by Doc9391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 13, 2023

Lexus of Cleveland responded

So glad to hear you enjoyed your experience at Metro Lexus! Thanks for the awesome review!

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