Terry Ramey | Page 12

Terry was very helpful and made buying process very easy . The dealership was clean and associates celebrated the purchase of the car. . The dealership was clean and associates celebrated the purchase of the car. More

Report | Print

Just leased a 2023 IS 300 AWD. I have known and worked with the management, sales, and service team, not only as a customer but as part of this team in the past. Knowing what went I have known and worked with the management, sales, and service team, not only as a customer but as part of this team in the past. Knowing what went on behind the scenes truly showed the class, integrity, and above all honesty of this team. This is why I do not hesitate to contact them first when looking for a vehicle. Peter, Jeff, Dan, David and Terry, Thank you! More

Report | Print

Terry is always professional and courteous. In fact, the staff at Metro are always helpful. From the time you walk in, someone is always asking how they can help. If you are looking for a Le In fact, the staff at Metro are always helpful. From the time you walk in, someone is always asking how they can help. If you are looking for a Lexus, I would highly recommend it this dealership. More

Report | Print

This dealership has great customer service. The staff makes you feel comfortable and is always able to answer all of my questions. The staff makes you feel comfortable and is always able to answer all of my questions. More

Report | Print

I have leased 3 Lexus RX350 vehicles from the Lexus dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to m dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to me. She spent a lot of time helping me reach a decision that was best for me. She is a valued member of your team. More

Report | Print

I have leased three Lexus RX350 vehicles from Metro Lexus on Brook Park Road in Cleveland Ohio. Each time the leasing experience was outstanding. Terry Ramey did an excellent job of explaining all option on Brook Park Road in Cleveland Ohio. Each time the leasing experience was outstanding. Terry Ramey did an excellent job of explaining all options to us. She is a real asset to Metro Lexis. I will continue to recommend and deal with this dealership. More

Report | Print

Terry worked hard to quickly locate a vehicle for us. She was professional and helpful throughout the process. Tysean was outstanding in his review of all of technology. He gave us time to ask questi She was professional and helpful throughout the process. Tysean was outstanding in his review of all of technology. He gave us time to ask questions and helped us to familiarize with our new vehicle. More

Report | Print

The dealership is comprised of professionals who show respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we wer respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we were repeat customers. The environment/waiting area was comfortable and the amenities were not lacking. More

Report | Print

The dealership has a nice group of people working there. From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very hel From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very helpful. More

Report | Print

Overall good experience. Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually a manager contacted me by phone and honored the price I had found online allowing me to purchase it at a lower price. I found a few issues with the vehicle when I returned home after purchase. Service department rectified all issues free of charge. They did a great job! More

Report | Print