Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 12

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

Write a Review

326 Reviews of Terry Ramey

August 12, 2023

Dealership Rating
Employee Rating

Abed was very helpful and accommodating to our needs as well the entire staff. Very friendly and welcoming to our needs. I would recommend going back to the dealership the future. Thank you Abed and the st More

by annala108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish , Allison Smith

Aug 14, 2023

Lexus of Cleveland responded

We're so glad to know that Abed and our team at Metro Lexus could make your birthday weekend special! It's great to see you felt welcomed and accommodated. We look forward to serving you again in the future. Happy birthday!

July 15, 2023

Dealership Rating
Employee Rating

Terry was easy to work with. Helpful having someone show us how to use all the latest electronics. Absolutely love the car!!! More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 17, 2023

Lexus of Cleveland responded

Thank you for the great review and support of Metro Lexus! We're so glad Terry could offer premier assistance in showing you all the features of your new car. Cheers to the road ahead!

July 13, 2023

Dealership Rating
Employee Rating

It's a very very nice dealership. Everyone is very nice and welcoming. I also like the free pop and or free coffee. More

by Doc9391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Lexus of Cleveland responded

So glad to hear you enjoyed your experience at Metro Lexus! Thanks for the awesome review!

July 12, 2023

Dealership Rating
Employee Rating

Terry was very helpful and made buying process very easy . The dealership was clean and associates celebrated the purchase of the car. More

by Malcolm
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Jul 13, 2023

Lexus of Cleveland responded

Malcolm, thank you for choosing Metro Lexus! We're glad to hear that Terry provided helpful and easy service. Enjoy your new car and congratulations on your purchase!

July 02, 2023

Dealership Rating
Employee Rating

Just leased a 2023 IS 300 AWD. I have known and worked with the management, sales, and service team, not only as a customer but as part of this team in the past. Knowing what went More

by Michael R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Jeff Sustersic, David Weaver

Jul 03, 2023

Lexus of Cleveland responded

Michael, thank you for choosing Metro Lexus and for your kind words! We're glad to have such a dedicated team that goes above and beyond. We appreciate your support and are wishing you safe travels in your 2023 Lexus IS 300 AWD!

June 30, 2023

Dealership Rating
Employee Rating

Terry is always professional and courteous. In fact, the staff at Metro are always helpful. From the time you walk in, someone is always asking how they can help. If you are looking for a Le More

by Tomshaw0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Lexus of Cleveland responded

Thanks for the amazing review and feedback about Terry and the rest of the crew here at Metro Lexus. We are grateful for your recommendation, and we'll see you next time.

June 29, 2023

Dealership Rating
Employee Rating

This dealership has great customer service. The staff makes you feel comfortable and is always able to answer all of my questions. More

by Kayleenmariahk
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Lexus of Cleveland responded

Thank you so much for stopping by to review Metro Lexus! We are grateful for your feedback and look forward to assisting you again down the road!

June 28, 2023

Dealership Rating
Employee Rating

I have leased 3 Lexus RX350 vehicles from the Lexus dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to m More

by Pbmeds
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Jeff Miller

Jun 29, 2023

Lexus of Cleveland responded

Thank you for this great feedback! We appreciate your praise for Terry. She is an asset to the Metro Lexus team. We will pass along your kind words. Enjoy the new ride!

Jun 29, 2023

Pbmeds responded

Happy to give a review. Terry was great.

Jun 29, 2023

Pbmeds responded

My email is pbmeds@yahoo.com

June 28, 2023

Dealership Rating
Employee Rating

I have leased three Lexus RX350 vehicles from Metro Lexus on Brook Park Road in Cleveland Ohio. Each time the leasing experience was outstanding. Terry Ramey did an excellent job of explaining all option More

by Pbmeds
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Jun 28, 2023

Lexus of Cleveland responded

Thank you for the 5-star review! We're so glad to hear that Terry provided you with an outstanding leasing experience at Metro Lexus. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. Congrats on the new Lexus RX 350!

June 27, 2023

Dealership Rating
Employee Rating

Terry worked hard to quickly locate a vehicle for us. She was professional and helpful throughout the process. Tysean was outstanding in his review of all of technology. He gave us time to ask questi More

by joanneheun
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tysean L. Yorke

Jun 27, 2023

Lexus of Cleveland responded

Thank you for the review! We are so glad to hear that you had such as successful experience working with Terry and Tysean. Drive safely, and we hope to see you back again at Metro Lexus!

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