Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 13

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

Write a Review

326 Reviews of Terry Ramey

June 21, 2023

Dealership Rating
Employee Rating

The dealership is comprised of professionals who show respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we wer More

by Cheysnanny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Peter Mapp, Jeff Miller

Jun 22, 2023

Lexus of Cleveland responded

Thank you! We're so glad to hear that our team at Metro Lexus provided excellent support and information. We always strive to prioritize our clients and their time during their visits. Thank you for being a repeat customer. We appreciate your loyalty!

June 21, 2023

Dealership Rating
Employee Rating

The dealership has a nice group of people working there. From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very hel More

by Shr191189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

Jun 22, 2023

Lexus of Cleveland responded

Thank you for the great review! We're so glad to hear that our team at Metro Lexus provided excellent service across all departments. Terry, Sarah, and Jeff will be happy to know they made a positive impact on your experience. Drive safely!

June 20, 2023

Dealership Rating
Employee Rating

Overall good experience. Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually More

by Christoncheff
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

Jun 21, 2023

Lexus of Cleveland responded

Thanks a bunch for taking the time to share your feedback with us! We're happy to hear that our management team could address all of your concerns and honor the lower price of the car. We appreciate your patience and understanding while our service team addressed those minor issues, as well. Your business means the world to us at Metro Lexus, so if there's anything else you need, please don't hesitate to reach out. Happy driving!

June 10, 2023

Dealership Rating
Employee Rating

Terry Ramey was very knowledgeable and easy to work with. She answered all our questions. We had a great experience buying our car. More

by ikantzios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 12, 2023

Lexus of Cleveland responded

At Metro Lexus, we want to make sure our guests feel confident in their purchases, and we will be sure to give Terry your thanks! We are thrilled she could provide an attentive and informative buying experience so you went home in a vehicle that is right for you. Enjoy!

June 10, 2023

Dealership Rating
Employee Rating

Terry was awesome made my experience amazing and less stressful in buying my NX. Would highly recommend her. More

by Lmahoney21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Lexus of Cleveland responded

Terry will surely appreciate your generous recommendation! Thanks for choosing Metro Lexus for this special purchase. Enjoy your NX!

May 16, 2023

Dealership Rating
Employee Rating

When I arrived at the dealership with my husband, everyone I encountered was very courteous and helpful. More

by Summer Ready
Recommend Dealer
Yes
May 17, 2023

Lexus of Cleveland responded

Summer, thank you for the review! We appreciate your business and hope to see you back again at Metro Lexus!

March 25, 2023

Dealership Rating
Employee Rating

It was a pleasure purchasing a vehicle from Terry. Her product knowledge and customer service skills instilled the confidence to buy both of my Lexus vehicles from her. More

by len.4ex
Sales Price Transparency
Recommend Dealer
Yes
Mar 27, 2023

Lexus of Cleveland responded

Terry and the team are always happy to help you out! Thank you so much for supporting Metro Lexus and we will see you next time! Congratulations on your new car!

March 25, 2023

Dealership Rating
Employee Rating

Terry was great to work with . Here communication was second to none. I have been buying cars from Metro Lexus for close to 20 years. They are top notch! More

by Stephanie Lanier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Lexus of Cleveland responded

Thank you for your confidence in Metro Lexus, and for your business these past 20 years! We'll be sure to pass on your kudos to Terry--it's thanks to skills like her's that our team can continue to provide you with great service! We are grateful to have you as a customer, Stephanie! We'll be seeing you!

March 24, 2023

Dealership Rating
Employee Rating

Terry did a wonderful job helping to find the exact car I wanted in these trying times. I would highly recommend her to anyone looking for a Lexus. More

by Meg Sir Louis
Recommend Dealer
Yes

Other Employees Tagged: Ty Sean was very helpful after I purchased my car with answering questions about how all the gadgets worked inside my car, was always very friendly and very knowledgeable and helpful!

Mar 24, 2023

Lexus of Cleveland responded

Meg, we're thrilled you enjoyed working with Terry at Metro Lexus! Thanks so much for sharing this positive feedback. Safe driving!

March 11, 2023

Dealership Rating
Employee Rating

Great service everyone was kind and friendly. Everything was explained to me about the car to get me going. More

by Angelamixon216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2023

Lexus of Cleveland responded

We appreciate your business and your review! Thanks from the Metro Lexus Team.

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