Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 13

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

Write a Review

323 Reviews of Terry Ramey

June 10, 2023

Dealership Rating
Employee Rating

Terry Ramey was very knowledgeable and easy to work with. She answered all our questions. We had a great experience buying our car. More

by ikantzios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 12, 2023

Lexus of Cleveland responded

At Metro Lexus, we want to make sure our guests feel confident in their purchases, and we will be sure to give Terry your thanks! We are thrilled she could provide an attentive and informative buying experience so you went home in a vehicle that is right for you. Enjoy!

June 10, 2023

Dealership Rating
Employee Rating

Terry was awesome made my experience amazing and less stressful in buying my NX. Would highly recommend her. More

by Lmahoney21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Lexus of Cleveland responded

Terry will surely appreciate your generous recommendation! Thanks for choosing Metro Lexus for this special purchase. Enjoy your NX!

May 16, 2023

Dealership Rating
Employee Rating

When I arrived at the dealership with my husband, everyone I encountered was very courteous and helpful. More

by Summer Ready
Recommend Dealer
Yes
May 17, 2023

Lexus of Cleveland responded

Summer, thank you for the review! We appreciate your business and hope to see you back again at Metro Lexus!

March 25, 2023

Dealership Rating
Employee Rating

It was a pleasure purchasing a vehicle from Terry. Her product knowledge and customer service skills instilled the confidence to buy both of my Lexus vehicles from her. More

by len.4ex
Sales Price Transparency
Recommend Dealer
Yes
Mar 27, 2023

Lexus of Cleveland responded

Terry and the team are always happy to help you out! Thank you so much for supporting Metro Lexus and we will see you next time! Congratulations on your new car!

March 25, 2023

Dealership Rating
Employee Rating

Terry was great to work with . Here communication was second to none. I have been buying cars from Metro Lexus for close to 20 years. They are top notch! More

by Stephanie Lanier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Lexus of Cleveland responded

Thank you for your confidence in Metro Lexus, and for your business these past 20 years! We'll be sure to pass on your kudos to Terry--it's thanks to skills like her's that our team can continue to provide you with great service! We are grateful to have you as a customer, Stephanie! We'll be seeing you!

March 24, 2023

Dealership Rating
Employee Rating

Terry did a wonderful job helping to find the exact car I wanted in these trying times. I would highly recommend her to anyone looking for a Lexus. More

by Meg Sir Louis
Recommend Dealer
Yes

Other Employees Tagged: Ty Sean was very helpful after I purchased my car with answering questions about how all the gadgets worked inside my car, was always very friendly and very knowledgeable and helpful!

Mar 24, 2023

Lexus of Cleveland responded

Meg, we're thrilled you enjoyed working with Terry at Metro Lexus! Thanks so much for sharing this positive feedback. Safe driving!

March 11, 2023

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Employee Rating

Great service everyone was kind and friendly. Everything was explained to me about the car to get me going. More

by Angelamixon216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2023

Lexus of Cleveland responded

We appreciate your business and your review! Thanks from the Metro Lexus Team.

February 06, 2023

Dealership Rating
Employee Rating

Terry was there and made the sale of our RX 350 F Sport easy for us. She not only answered our question (s), she made the transition to ownership in a smooth, professional manner. Beautiful Dealership wh More

by jp668200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

Lexus of Cleveland responded

We are glad to hear that Terry made your purchase easy. Thank you for choosing Metro Lexus! Enjoy the RX 350 F Sport!

January 19, 2023

Dealership Rating
Employee Rating

This is the 3rd or 4th Lexus I have purchased Terry and everyone keeps getting better. She does a great job making the entire purchase process simple, and most importantly customer driven. I’ll continue More

by Rudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein was excellent also

Jan 19, 2023

Lexus of Cleveland responded

Congratulations on your new car, Rudy! It is great to see that Terry and the team are providing you with service that keeps you coming back to us!

Jan 19, 2023

Rudy responded

You are very welcome. Terry does a great job. Will refer others to her for sure.

January 15, 2023

Dealership Rating
Employee Rating

This is my third Lexus from Metro. I have had nothing but amazing experiences with them. I will only work with them even though there are closer dealerships to me. I am definitely a pr More

by craf8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

Jan 16, 2023

Lexus of Cleveland responded

Thank you for the review! We appreciate your support and hope to see you back again at Metro Lexus. Safe travels!

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