Terry Ramey | Page 13
Lexus Master Certified Sales and Leasing Consultant
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
40 yrs, 2 mos
Specialties & Trainings
Certified
327 Reviews
Write a Review327 Reviews of Terry Ramey
June 27, 2023
Terry worked hard to quickly locate a vehicle for us. She was professional and helpful throughout the process. Tysean was outstanding in his review of all of technology. He gave us time to ask questi She was professional and helpful throughout the process. Tysean was outstanding in his review of all of technology. He gave us time to ask questions and helped us to familiarize with our new vehicle. More
Other Employees Tagged: Tysean L. Yorke
June 21, 2023
The dealership is comprised of professionals who show respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we wer respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we were repeat customers. The environment/waiting area was comfortable and the amenities were not lacking. More
Other Employees Tagged: Michael Gleydura, Peter Mapp, Jeff Miller
June 21, 2023
The dealership has a nice group of people working there. From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very hel From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very helpful. More
Other Employees Tagged: Jeff Miller
June 20, 2023
Overall good experience. Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually a manager contacted me by phone and honored the price I had found online allowing me to purchase it at a lower price. I found a few issues with the vehicle when I returned home after purchase. Service department rectified all issues free of charge. They did a great job! More
Other Employees Tagged: Jeff Miller
March 25, 2023
It was a pleasure purchasing a vehicle from Terry. Her product knowledge and customer service skills instilled the confidence to buy both of my Lexus vehicles from her. Her product knowledge and customer service skills instilled the confidence to buy both of my Lexus vehicles from her. More
March 25, 2023
Terry was great to work with . Here communication was second to none. I have been buying cars from Metro Lexus for close to 20 years. They are top notch! Here communication was second to none. I have been buying cars from Metro Lexus for close to 20 years. They are top notch! More
March 24, 2023
Terry did a wonderful job helping to find the exact car I wanted in these trying times. I would highly recommend her to anyone looking for a Lexus. wanted in these trying times. I would highly recommend her to anyone looking for a Lexus. More
Other Employees Tagged: Ty Sean was very helpful after I purchased my car with answering questions about how all the gadgets worked inside my car, was always very friendly and very knowledgeable and helpful!
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