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Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 14

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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323 Reviews of Terry Ramey

January 12, 2023

Dealership Rating
Employee Rating

Terry was very professional and thorough in her interactions with me despite the 10 or so week delay in the delivery of the vehicle. More

by James. Aerni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jan 13, 2023

Lexus of Cleveland responded

Thanks for this review of Metro Lexus, James. Terry will appreciate your kind words. We are grateful for your trust and patience.

January 06, 2023

Dealership Rating
Employee Rating

Terry Remey was extremely amazing throughout the process of getting my car. I'm a satisfied customer. More

by Amarachukwu Ezeume
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 06, 2023

Lexus of Cleveland responded

Thanks for the five stars and kind words for Terry! The Metro Lexus team appreciates your business and support.

January 03, 2023

Dealership Rating
Employee Rating

Great experience! Terry was great to work with ! I 100% recommend Terry and Metro Lexus! More

by Shawnlynch87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cales

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Jan 04, 2023

Lexus of Cleveland responded

Shawn, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Terry. Drive safely, and we hope to see you back again at Metro Lexus!

December 28, 2022

Dealership Rating
Employee Rating

Full staff commitment to an excellent purchase experience; Sales Person; Delivery Specialist, Business Manager, Auto Preparation. Also value Metro Lexus service on my prior auto. More

by Swillett0
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein, Biz Mgr Tysean Yorke, Delivery Specialist

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Dec 29, 2022

Lexus of Cleveland responded

Thank you for this great review of Metro Lexus! We are glad to have your trust in our business.

December 27, 2022

Dealership Rating
Employee Rating

We felt Terry listened to us and showed us cars that fit our needs. It didn’t take long to choose the perfect car for us. We love our Lexus! More

by Marilynmaruna
Recommend Dealer
Yes
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Dec 27, 2022

Lexus of Cleveland responded

Marilyn, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

December 23, 2022

Dealership Rating
Employee Rating

i am happy. .please keep it that way...I am a ure you will....i ll reach out to get some more help when the weather changes. this car will never see salt... More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 23, 2022

Lexus of Cleveland responded

Thank you for this review, Gary! We are here to help with any of your vehicle needs down the road!

December 20, 2022

Dealership Rating
Employee Rating

Terry was very helpful with finding my dream car. I highly recommend working with her! More

by Kelly
Recommend Dealer
Yes
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Dec 20, 2022

Lexus of Cleveland responded

Thanks for the review, Kelly. We're glad that Terry was helpful and nice to work with. See you again next time here at Metro Lexus!

December 16, 2022

Dealership Rating
Employee Rating

This dealership pays attention to details and provides wonderful service. Hassle-free and transparent buying experience. Four free car washes a month. What’s not to love? More

by Dbogo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

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Dec 16, 2022

Lexus of Cleveland responded

Thank you for this great review of Metro Lexus! We are glad to hear that the team has provided detailed and transparent service. Your trust and business mean the world to us here!

November 30, 2022

Dealership Rating
Employee Rating

Terry and Sarah were very helpful in the purchasing of my new car. I've always had a great experience at this dealership. This is our third car purchased from Metro Lexus. More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

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Nov 30, 2022

Lexus of Cleveland responded

It's great to hear that Terry, Sarah, and the rest of our team took such great care of you! Thank you for choosing Metro Lexus and for sharing your experience. Safe travels ahead!

November 02, 2022

Dealership Rating
Employee Rating

Staff is always professional, transparent and knowledgeable. Always a great experience from start to finish. More

by Jimcassano86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jancha, Kevin McGuire, Jeff Miller

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Nov 02, 2022

Lexus of Cleveland responded

When we see words like "professional", "transparent", and "knowledgeable" it lets us know we are doing a fantastic job. Thank you from all of us at Metro Lexus!

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