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Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 14

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

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326 Reviews of Terry Ramey

February 06, 2023

Dealership Rating
Employee Rating

Terry was there and made the sale of our RX 350 F Sport easy for us. She not only answered our question (s), she made the transition to ownership in a smooth, professional manner. Beautiful Dealership wh More

by jp668200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 06, 2023

Lexus of Cleveland responded

We are glad to hear that Terry made your purchase easy. Thank you for choosing Metro Lexus! Enjoy the RX 350 F Sport!

January 19, 2023

Dealership Rating
Employee Rating

This is the 3rd or 4th Lexus I have purchased Terry and everyone keeps getting better. She does a great job making the entire purchase process simple, and most importantly customer driven. I’ll continue More

by Rudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein was excellent also

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Jan 19, 2023

Lexus of Cleveland responded

Congratulations on your new car, Rudy! It is great to see that Terry and the team are providing you with service that keeps you coming back to us!

Jan 19, 2023

Rudy responded

You are very welcome. Terry does a great job. Will refer others to her for sure.

January 15, 2023

Dealership Rating
Employee Rating

This is my third Lexus from Metro. I have had nothing but amazing experiences with them. I will only work with them even though there are closer dealerships to me. I am definitely a pr More

by craf8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

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Jan 16, 2023

Lexus of Cleveland responded

Thank you for the review! We appreciate your support and hope to see you back again at Metro Lexus. Safe travels!

January 12, 2023

Dealership Rating
Employee Rating

Terry was very professional and thorough in her interactions with me despite the 10 or so week delay in the delivery of the vehicle. More

by James. Aerni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jan 13, 2023

Lexus of Cleveland responded

Thanks for this review of Metro Lexus, James. Terry will appreciate your kind words. We are grateful for your trust and patience.

January 06, 2023

Dealership Rating
Employee Rating

Terry Remey was extremely amazing throughout the process of getting my car. I'm a satisfied customer. More

by Amarachukwu Ezeume
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 06, 2023

Lexus of Cleveland responded

Thanks for the five stars and kind words for Terry! The Metro Lexus team appreciates your business and support.

January 03, 2023

Dealership Rating
Employee Rating

Great experience! Terry was great to work with ! I 100% recommend Terry and Metro Lexus! More

by Shawnlynch87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cales

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Jan 04, 2023

Lexus of Cleveland responded

Shawn, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Terry. Drive safely, and we hope to see you back again at Metro Lexus!

December 28, 2022

Dealership Rating
Employee Rating

Full staff commitment to an excellent purchase experience; Sales Person; Delivery Specialist, Business Manager, Auto Preparation. Also value Metro Lexus service on my prior auto. More

by Swillett0
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein, Biz Mgr Tysean Yorke, Delivery Specialist

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Dec 29, 2022

Lexus of Cleveland responded

Thank you for this great review of Metro Lexus! We are glad to have your trust in our business.

December 27, 2022

Dealership Rating
Employee Rating

We felt Terry listened to us and showed us cars that fit our needs. It didn’t take long to choose the perfect car for us. We love our Lexus! More

by Marilynmaruna
Recommend Dealer
Yes
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Dec 27, 2022

Lexus of Cleveland responded

Marilyn, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

December 23, 2022

Dealership Rating
Employee Rating

i am happy. .please keep it that way...I am a ure you will....i ll reach out to get some more help when the weather changes. this car will never see salt... More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 23, 2022

Lexus of Cleveland responded

Thank you for this review, Gary! We are here to help with any of your vehicle needs down the road!

December 20, 2022

Dealership Rating
Employee Rating

Terry was very helpful with finding my dream car. I highly recommend working with her! More

by Kelly
Recommend Dealer
Yes
Report | Print
Dec 20, 2022

Lexus of Cleveland responded

Thanks for the review, Kelly. We're glad that Terry was helpful and nice to work with. See you again next time here at Metro Lexus!

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