Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 15

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

Write a Review

323 Reviews of Terry Ramey

November 01, 2022

Dealership Rating
Employee Rating

Outstanding customer care and support, best describes my experience at Metro Lexus. I rate your dealership 5 stars because you exceeded an already raised bar. Truly happy with my outcome and results. More

by Mixonandmixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Nov 02, 2022

Lexus of Cleveland responded

Thank you for sharing that the Metro Lexus team delivered a great customer service experience! We appreciate your business and confidence in the team. See you next time!

October 06, 2022

Dealership Rating
Employee Rating

Absolutely a wonderful experience with Terry extremely professional absolutely the best in the business she goes above and beyond More

by Big joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

Oct 07, 2022

Lexus of Cleveland responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Terry and the Metro Lexus team. Drive safely, and we hope to see you back!

October 01, 2022

Dealership Rating
Employee Rating

Customer satisfaction is a priority from top administration to all departments. The service is paramount. More

by Beverly Bright-Lloyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Lexus of Cleveland responded

We are happy to hear from you, Beverly! Thank you for choosing Metro Lexus and for sharing your experience with our team. Have a wonderful day!

September 28, 2022

Dealership Rating
Employee Rating

The entire team at Metro Lexus were extremely hospitable, couteous and attentive to my needs. Terry was exceptional, very personable, knowledgeable and thorough. She shared reliable information such that I More

by Margaret.robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 28, 2022

Lexus of Cleveland responded

We are delighted that you had such positive sales and finance experiences with our team! Thank you for choosing Metro Lexus and for sharing your feedback. Wishing you safe and happy driving ahead!

September 28, 2022

Dealership Rating
Employee Rating

Our overall experience at Metro Lexus was excellent. We never felt pressured from Terry or any of the other sales team. They were helpful, knowledgeable and kind. They went above and beyond and delivere More

by manyard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Michael Gleydura, David Weaver

Sep 28, 2022

Lexus of Cleveland responded

Thank you for the great review! Hearing that you had a successful purchase experience working with Terry, David, and the Metro Lexus team made our day. Drive safely, and we hope to see you back again down the road!

September 26, 2022

Dealership Rating
Employee Rating

Terry was amazing, she took care of us for two days, she found the perfect car for me and my family, she also got my son a teddy bear which was so nice of her. she explained everything about the car featur More

by modeh90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Lexus of Cleveland responded

Thank you for the great review! We strive to deliver a seamless and straightforward purchase experience, and it means a lot to hear that this was reflected in your time working with Terry and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 24, 2022

Dealership Rating
Employee Rating

Very pleasant experience. Terry was so helpful. Also technician Teysean Yorke was so patient, and knowledgeable couldn't have done any of of the installation without him. Wou More

by Marlene.grier56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teysean Yorke 5 stars

Sep 26, 2022

Lexus of Cleveland responded

Hi Marlene - We are happy to hear that Terry, Teysean, and the team took such great care of you! Thank you for choosing Metro Lexus and for sharing your experience. Enjoy the ride!

September 15, 2022

Dealership Rating
Employee Rating

Words can’t describe how amazing Terry Ramey is! She helped me purchase my first “big girl” car after I graduated a year ago. After a horrible accident and totaled car, I came back to Terry again to More

by Gabby Vang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Lexus of Cleveland responded

Gabby, thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Terry. We will be sure to pass on the kind feedback to her. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Metro Lexus!

August 21, 2022

Dealership Rating
Employee Rating

Very nice experience. Very smooth purchase only a few minor hiccups that were unavoidable. I purchased a white car and discovered Rail dust. Terry promptly scheduled se More

by Mmurphy3955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Lexus of Cleveland responded

Thank you for this feedback. We are glad to hear that the Metro Lexus team was able to assist with your vehicle and get the job done. If there is anything more we can do to assist you, please feel free to reach out!

July 17, 2022

Dealership Rating
Employee Rating

It’s always an all-around first class experience with Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you g More

by Nicoleann4
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 18, 2022

Lexus of Cleveland responded

Thank you very much for this positive rating and review! We're delighted that you enjoyed working with Terry here at Metro Lexus. We will be sure to pass your kind words along!

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