Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 16

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

Write a Review

326 Reviews of Terry Ramey

September 15, 2022

Dealership Rating
Employee Rating

Words can’t describe how amazing Terry Ramey is! She helped me purchase my first “big girl” car after I graduated a year ago. After a horrible accident and totaled car, I came back to Terry again to More

by Gabby Vang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Lexus of Cleveland responded

Gabby, thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Terry. We will be sure to pass on the kind feedback to her. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Metro Lexus!

August 21, 2022

Dealership Rating
Employee Rating

Very nice experience. Very smooth purchase only a few minor hiccups that were unavoidable. I purchased a white car and discovered Rail dust. Terry promptly scheduled se More

by Mmurphy3955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Lexus of Cleveland responded

Thank you for this feedback. We are glad to hear that the Metro Lexus team was able to assist with your vehicle and get the job done. If there is anything more we can do to assist you, please feel free to reach out!

July 17, 2022

Dealership Rating
Employee Rating

It’s always an all-around first class experience with Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you g More

by Nicoleann4
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 18, 2022

Lexus of Cleveland responded

Thank you very much for this positive rating and review! We're delighted that you enjoyed working with Terry here at Metro Lexus. We will be sure to pass your kind words along!

July 03, 2022

Dealership Rating
Employee Rating

This is my third Lexus and this time the was the best experience thanks to Terry Ramey. She helped me find a car, in these difficult times, that fulfilled my wish list. She was totally professional, and More

by ctoll1919
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 05, 2022

Lexus of Cleveland responded

Thank you for the glowing review, Connie! We are thrilled to hear that Terry went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back again at Metro Lexus!

July 01, 2022

Dealership Rating
Employee Rating

I had a very good experience by my new car Terry did a wonderful job of reassuring me give me a nice time line that you'll be done she was very professional she answered all my questions my questions and More

by Monicaatkinson122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Lexus of Cleveland responded

Happy customers make us happy, Monica! We're delighted Terry provided communicative, attentive assistance that kept you updated and answered all your questions. From the Metro Lexus team, enjoy your new ride!

July 01, 2022

Dealership Rating
Employee Rating

Wonderful car buying experience ! ! straighforward, simple , and friendly, professional staff!! Highly recommend Terry and all of Metro Lexus... More

by Whitneyteamrealestate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Lexus of Cleveland responded

Thank you for your glowing review! We're delighted Terry and the rest of the team welcomed you with professional assistance that shaped a seamless purchase experience. Enjoy your new ride!

June 30, 2022

Dealership Rating
Employee Rating

I've been leasing my Lexus RX350s since 2014 from Terry Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will conti More

by Enidj125
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 30, 2022

Lexus of Cleveland responded

We are blushing! It's fantastic to hear Terry and the rest of the team have welcomed you with excellent service that has made you feel valued at Metro Lexus. We're grateful to have helped you with your Lexus RX 350 leases over the past eight years and look forward to continuing business with you!

June 29, 2022

Dealership Rating
Employee Rating

Metro Lexus has made itself a Dealership that reflects high quality and high priority. The feel of the dealership is Lexus with the people like Terry, and the refreshments all the way through the highly q More

by Nemetz2
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 29, 2022

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Terry and the Metro Lexus team. Drive safely in your new Lexus RX, and we are looking forward to seeing you back!

June 27, 2022

Dealership Rating
Employee Rating

I had a great buying experience at Metro Lexus. I was surprised with an unveiling of my new vehicle. That was awesome. Highly recommend metro Lexus. More

by Sandyclark715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Lexus of Cleveland responded

Sandy–Thank you for letting us know about your awesome purchasing experience with our team here at Metro Lexus. We appreciate your business and recommendation. Enjoy your new ride!

June 13, 2022

Dealership Rating
Employee Rating

Due to the current challenges in the market, I have been trying to buy a 2022 Lexus NX hybrid since December 2021. I finally picked up my new vehicle on June 9, 2022. I can honestly say that this was the More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 13, 2022

Lexus of Cleveland responded

Lisa, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Metro Lexus team. Drive safely in your new Lexus NX, and enjoy it! We hope to see you back again down the road!

...
16
...

Dealership Inventory (101 Vehicles)

used 2020 Lexus GX 460 car, priced at $33,423
2020 Lexus GX 460
used
Nebula Gray Pearl exterior
Unknown
Four-wheel Drive
used 2019 Honda Odyssey car, priced at $27,824
2019 Honda Odyssey
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2025 Lexus LX 700h car, priced at $105,951
2025 Lexus LX 700h
used
Earth exterior
Automatic
Four-wheel Drive
used 2024 Lexus TX 350 car, priced at $56,340
2024 Lexus TX 350
used
Cloudburst Gray exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Taos car, priced at $22,810
2022 Volkswagen Taos
used
Platinum Gray Metallic exterior
Unknown
All-wheel Drive
used 2024 Lexus TX 350 car, priced at $54,948
2024 Lexus TX 350
used
Cloudburst Gray exterior
Automatic
All-wheel Drive