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Terry Ramey

Overview Reviews (326) Inventory (101)

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Terry Ramey

Terry Ramey | Page 17

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

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5.0

326 Reviews

Overview Reviews (326) Inventory (101)

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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326 Reviews of Terry Ramey

May 14, 2022

Dealership Rating

Employee Rating

I felt the dealership was very clean and welcoming. It was a great experience from start to finish. It was a great experience from start to finish. More

by Danhow

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Weaver

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May 16, 2022 -

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back!

April 24, 2022

Dealership Rating

Employee Rating

Terry Ramey is the BEST! I met Terry 5 year's ago when I purchased my vehicle on a lease. Let me just say, 5 year's later she is hands down AWESOME! I have always received I met Terry 5 year's ago when I purchased my vehicle on a lease. Let me just say, 5 year's later she is hands down AWESOME! I have always received good service from Metro Lexus. No worries and hassle free when it comes to purchasing a vehicle. I look forward to doing business in the future with Terry Ramey. More

by Love Lexus

Recommend Dealer

Yes

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Apr 25, 2022 -

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Metro Lexus team. We appreciate your support and hope to see you back again down the road!

April 22, 2022

Dealership Rating

Employee Rating

I had the pleasure of dealing with Terry Ramey. Extremely professional and knowledgeable about the products she sells and an all around great person to speak with. She brings with her high standa Extremely professional and knowledgeable about the products she sells and an all around great person to speak with. She brings with her high standards of integrity and represents Metro Lexus exceedingly well. More

by len.4ex

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Gleydura, Peter Mapp, David Weaver

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Apr 22, 2022 -

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Terry and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Dealership Rating

Employee Rating

We love Metro Lexus for the outstanding customer service and the best salesperson we have ever had. Terry Ramey is so professional and so kind to my husband and I . We would highly recommend our friends and and the best salesperson we have ever had. Terry Ramey is so professional and so kind to my husband and I . We would highly recommend our friends and family to Terry Ramey at Metro Lexus. More

by Diana.comparato

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 01, 2022 -

Lexus of Cleveland responded

Diana, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Terry and the Metro Lexus team. Congrats to you and your husband on your new vehicle, and enjoy it! We hope to see you back again down the road!

Mar 31, 2022 -

Diana.comparato responded

Send as shown

March 30, 2022

Dealership Rating

Employee Rating

Excellent dealership! Experienced staff in all departments and totally want to provide excellent service which they do. Experienced staff in all departments and totally want to provide excellent service which they do. More

by Jefferygross

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 30, 2022 -

Lexus of Cleveland responded

All we can say is - wow! Thank you for taking the time to let others know how pleased you are with your recent experience working with Terry. We will certainly let her and Skylar both know they made your buying experience a great one. Enjoy your new Lexus RX 350! - Metro Lexus

Mar 30, 2022 -

Jefferygross responded

Terry Ramey made purchasing my new RX 350 F Sport a pleasant experience! This was the first new vehicle I purchased from Metro. Terry found the exact vehicle I wanted in in a very timely period in lieu of the current short demand situation with cars. She kept me up to date as to the status of my vehicle and when it would be delivered. Also, Skylar Lippiatt did an excellent job with the technical set up and explaining all the features of my new vehicle! Overall, this was an excellent experience and was very satisfied with Metro Lexus.

Mar 30, 2022 -

Jefferygross responded

I forgot to include Dave Weaver from finance as well. Dave also did a great job and explained thoroughly all the details of purchasing my new RX350. He helped me make a few decisions regarding some additional coverage packages that were being offered. I appreciated his help, patience and expertise!

Mar 30, 2022 -

Jefferygross responded

March 26, 2022

Dealership Rating

Employee Rating

Terry made my car buying experience very easy. I was able to get the best deal on the exact perfect car for my needs. This is the 3rd car I have put from Metro Lexus because they really make car b I was able to get the best deal on the exact perfect car for my needs. This is the 3rd car I have put from Metro Lexus because they really make car buying simple and easy More

by betsy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Peter Mapp

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Mar 27, 2022 -

Lexus of Cleveland responded

Betsy, we're so excited that you returned to Metro Lexus to purchase another vehicle from us! Terry will love hearing how satisfied you are with your recent experience. We can't thank you enough for your loyalty and your support, and we hope you have many happy miles in your new car!

March 26, 2022

Dealership Rating

Employee Rating

This is our fifth car from Metro Lexus and we have always had an excellent experience with everyone there in every department from sales through service. Definitely would not hesitate to recommend Metro Lexu had an excellent experience with everyone there in every department from sales through service. Definitely would not hesitate to recommend Metro Lexus to others. More

by Btwebs

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Denae Jones

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Mar 26, 2022 -

Lexus of Cleveland responded

Your loyalty to our dealership is simply outstanding! We couldn't be happier to hear that you've had such a positive experience with every department at Metro Lexus, and we are so grateful that you recommend us to others. Thank you for supporting our business from the whole team here, and we look forward to our next chance to work together!

March 24, 2022

Dealership Rating

Employee Rating

Everyone was friendly, and courteous. Skyler in particular was very helpful with tech. It was a relatively painless experience. Skyler in particular was very helpful with tech. It was a relatively painless experience. More

by Miohnwoman

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Weaver, Skyler

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Mar 25, 2022 -

Lexus of Cleveland responded

Thank you for sharing your experience with Skyler and the team! We are proud to have earned your business here at Metro Lexus and we hope to welcome you back in the future. Safe travels!

March 24, 2022

Dealership Rating

Employee Rating

We have both leased and purchased a vehicle, both times feeling that our interests were put first. feeling that our interests were put first. More

by acmebp

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Weaver, Cassie; service

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Mar 24, 2022 -

Lexus of Cleveland responded

Thank you for trusting the Metro Lexus team to take care of you! We're glad your lease experience is positive every time.

March 15, 2022

Dealership Rating

Employee Rating

THANK YOU FOR ANEW CAR EXPERIENCE I LOVE THE RX350 F-SPORT THANK YOU AND THE TEAM . F-SPORT THANK YOU AND THE TEAM . More

by Bwilsoncornell

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 15, 2022 -

Lexus of Cleveland responded

Thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with the Metro Lexus team. We appreciate your support and are wishing you safe travels in your new Lexus RX 350 F Sport!

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