Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 18

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

Write a Review

323 Reviews of Terry Ramey

February 07, 2022

Dealership Rating
Employee Rating

Terry Ramey & Metro Lexus are great! Would not consider any other dealership or salesperson! Thank you! More

by Cindykett51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Feb 08, 2022

Lexus of Cleveland responded

Thanks for the review! We're glad that Terry and the rest of the Metro Lexus team were wonderful to work with. Congrats on your vehicle!

December 21, 2021

Dealership Rating
Employee Rating

Thanks to the entire staff at Metro Lexus. This being my third Lexus since 2015 continues to be a successful experience. Terry Ramey, in particular, worked very hard to complete our sales transaction and s More

by sold on RX350
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 22, 2021

Lexus of Cleveland responded

We couldn't agree more that Terry treats our guests with only the best care! We're so pleased to hear she made your visit so worthwhile and it means a great deal that you recommend Metro Lexus. Enjoy your new Lexus!

December 18, 2021

Dealership Rating
Employee Rating

This dealership never lets me down, from the cleanliness, the staff and most importantly the ease of purchasing a vehicle! This is my fourth vehicle with this dealership and not once have they not worked dil More

by Taylor01413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us, Taylor! We appreciate your support and are thrilled to hear that you are so confident in Terry and the Metro Lexus team to get the job done. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 17, 2021

Dealership Rating
Employee Rating

Terry spent 7 months trying to get me a custom ls500 which never got built so she worked very hard to find me the rx 350 which I got today More

by Kdkline1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Skylar lippiatt

Dec 18, 2021

Lexus of Cleveland responded

It's wonderful to hear that Terry's dedication to finding you a suitable vehicle finally paid off! We're honored that you had such faith in the Metro Lexus team, and we hope you're loving your new Lexus RX 350 already!

December 14, 2021

Dealership Rating
Employee Rating

Metro Lexus has been great with me as I have had difficulty getting them my Loan funding on time. I had to call my bank 3 times to get it all worked out. Metro Lexus is a First class business and More

by Ran2444
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Dec 15, 2021

Lexus of Cleveland responded

Congratulations on your new-to-you 2012 Lexus RX 350! It was our pleasure to make sure you were able to go home in a car that is right for you. Thank you for the wonderful feedback and we wish you many safe and happy miles! - Metro Lexus

December 13, 2021

Dealership Rating
Employee Rating

Terry is a wonderful sales associate to work with - hands down!!! She’s professional, knowledgeable and thorough!!! Her follow up is AWESOME!!! More

by Cathy B.
Recommend Dealer
Yes
Dec 13, 2021

Lexus of Cleveland responded

Hi Cathy - We are delighted that you had such a terrific time working with Terry and our team! Thank you for choosing Metro Lexus and for stopping by to leave a review. We wish you safe and happy miles in your new car!

Dec 12, 2021

Cathy B. responded

Terry at Metro Lexus is a great sales professional!

December 10, 2021

Dealership Rating
Employee Rating

Great place and very knowledgeable about their vehicles. Great customer service and nice people. We will come back again for future cars. More

by Casual2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Dec 10, 2021

Lexus of Cleveland responded

It's wonderful to hear that our team's expertise and customer service made your visit so positive. We can't tell you how much it means to us that you plan to purchase from Metro Lexus again in the future, and we look very forward to when that time comes!

December 08, 2021

Dealership Rating
Employee Rating

I really enjoyed working with Ryan for his extreme enthusiasm and knowledge about cars. I learned a lot about cars from him and now all I think about is cars! More

by AHYAH ASHER AHYAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Colin Haire , Tom Brennan, Lisa Cales, Tori Grinzinger, Rami Homsi, Desiree Payne, Jessica Twardzik, Ryan Yee

Dec 08, 2021

Lexus of Cleveland responded

This feedback is music to our ears! Thank you for your support of Metro Lexus and for your kind words about Ryan. We wish you safe and happy travels ahead!

December 01, 2021

Dealership Rating
Employee Rating

It was a pleasure working with you. No urgency noted. As Terry would say always it was her job. The presentation of the car was phenomenal. Never before experienced an applause for purchasing anything More

by Albaantonelli0902
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey from Service Dept. came to say hello. I knew her from a previous dealership.

Dec 02, 2021

Lexus of Cleveland responded

Thank you for the excellent feedback, Alba! We strive to deliver a seamless and pressure-free purchase experience for our guests, and hearing that this was reflected in your time working with Terry made our day. Drive safely in your new vehicle, and congratulations! We hope to see you back at Metro Lexus down the road!

November 28, 2021

Dealership Rating
Employee Rating

I went to Metro Lexus not knowing what expect , I’ve purchased several new luxury cars and may different dealerships and I have to say that Metro Lexus has by far been the best experience! Terry may sal More

by Drewscustomcarts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skyler

Nov 29, 2021

Lexus of Cleveland responded

It was our pleasure to deliver a five-star buying experience! Thank you for sharing with us how much you appreciated working with Terry and Skyler. We are pleased to hear that our team helped ensure you understood the features of your new car and you were confident in your purchase. Congratulations from us all at Metro Lexus! See you next time!

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