Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 19

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

Write a Review

326 Reviews of Terry Ramey

December 08, 2021

Dealership Rating
Employee Rating

I really enjoyed working with Ryan for his extreme enthusiasm and knowledge about cars. I learned a lot about cars from him and now all I think about is cars! More

by AHYAH ASHER AHYAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Colin Haire , Tom Brennan, Lisa Cales, Tori Grinzinger, Rami Homsi, Desiree Payne, Jessica Twardzik, Ryan Yee

Dec 08, 2021

Lexus of Cleveland responded

This feedback is music to our ears! Thank you for your support of Metro Lexus and for your kind words about Ryan. We wish you safe and happy travels ahead!

December 01, 2021

Dealership Rating
Employee Rating

It was a pleasure working with you. No urgency noted. As Terry would say always it was her job. The presentation of the car was phenomenal. Never before experienced an applause for purchasing anything More

by Albaantonelli0902
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey from Service Dept. came to say hello. I knew her from a previous dealership.

Dec 02, 2021

Lexus of Cleveland responded

Thank you for the excellent feedback, Alba! We strive to deliver a seamless and pressure-free purchase experience for our guests, and hearing that this was reflected in your time working with Terry made our day. Drive safely in your new vehicle, and congratulations! We hope to see you back at Metro Lexus down the road!

November 28, 2021

Dealership Rating
Employee Rating

I went to Metro Lexus not knowing what expect , I’ve purchased several new luxury cars and may different dealerships and I have to say that Metro Lexus has by far been the best experience! Terry may sal More

by Drewscustomcarts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skyler

Nov 29, 2021

Lexus of Cleveland responded

It was our pleasure to deliver a five-star buying experience! Thank you for sharing with us how much you appreciated working with Terry and Skyler. We are pleased to hear that our team helped ensure you understood the features of your new car and you were confident in your purchase. Congratulations from us all at Metro Lexus! See you next time!

November 17, 2021

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Employee Rating

The entire experience was first-class from Terry. In fact, we had visited many dealerships and simply ignored. Terry not only recognized us but treated us like royalty. More

by Jmonteleone1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desiree Payne, David Weaver

Nov 18, 2021

Lexus of Cleveland responded

It brings us so much pride to hear that Terry's attentive care earned us your business at Metro Lexus! We're more than happy to be there for our guests to guide them through the purchase process, and we hope this level of customer service will have you relying on us again in the future!

November 13, 2021

Dealership Rating
Employee Rating

It was a delightful experience.No fighting off aggressive sales personnel.But being guided to a purchase of a life time by a considerate gentle, helpful salesperson.Thank you all. More

by Josephmonteleone5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Nov 15, 2021

Lexus of Cleveland responded

Joseph, thank you for taking the time to review us! We are so happy to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Dealership Rating
Employee Rating

Terry and her team have been amazing! Her patience with myself and my husband was superb! All of our questions were answered with professionalism and warmth. I would recommend her to friends and family!! More

by mbenson2907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Lexus of Cleveland responded

Thank you for the great review! We appreciate your support and are happy to hear that Terry and the team delivered such a seamless purchase experience. Congrats to you and your husband on your new vehicle, and we hope to see you back at Metro Lexus!

September 30, 2021

Dealership Rating
Employee Rating

Terry Ramey is an excellent sales person. It was a pleasure for me to work with her. I congratulate Metro Lexus for having people like her serving at this dealership. Riaz Shirazi More

by Rshirazi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Oct 01, 2021

Lexus of Cleveland responded

Hi Riaz - Your confidence in Terry and the team means the world to us! Thank you for supporting Metro Lexus, we appreciate your review and we hope you are loving your new car.

September 29, 2021

Dealership Rating
Employee Rating

This was my 4th New Car purchase from Metro Lexus. Terry Ramey has handled my last two purchases. Terry is a dream to work with, she is so professional, detail oriented extremely knowledgeable! I was in and More

by Girl Car , Susan 225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Lexus of Cleveland responded

Thank you for the great review and for your repeat business! We appreciate the kind feedback about Terry and the team and are happy to hear that you are so confident in her to get the job done. Drive safely in your new vehicle, and enjoy it! We are looking forward to seeing you back again at Metro Lexus!

September 29, 2021

Dealership Rating
Employee Rating

This is not a great time to find a used vehicle and we had specific requirements. We talked to Kevin and he was diligent in securing the exact vehicle we wanted and needed! He has always treated us as val More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire, David Weaver, Skylar 5 stars

Sep 29, 2021

Lexus of Cleveland responded

Carol, thank you for taking the time to share! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Kevin and the Metro Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

September 25, 2021

Dealership Rating
Employee Rating

Professional and very fair with our trade-in. 100 times better experience than we had with the local Chevy and GMC dealers. Terry was very personable and great to deal with. Would definitely go there again More

by Phaascfalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Lexus of Cleveland responded

Thanks for giving Terry and the rest of the Metro Lexus team such a special shoutout! It is always our pleasure to make sure our guests go home happy. Please feel free to let us know next time we can be of service. Have a great day and enjoy the ride!

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