Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 20

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

Write a Review

323 Reviews of Terry Ramey

August 14, 2021

Dealership Rating
Employee Rating

The knowledge, professionalism, and friendliness was impressive. they each made us feel as though we were there only customer, especially our salesperson, Terry Ramey. Terry was so welcoming and helpful More

by Kathleen.w345
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Abigail Prior

Aug 14, 2021

Lexus of Cleveland responded

Kathleen, thank you so very much for this kind review! At Metro Lexus, it's very important to us that you receive personalized and attentive care whenever you're here! Terry will be so glad to know that her welcoming and professional service made such a difference during your visit. We're so grateful that you'll recommend us to your friends and family and we look forward to working with anyone you send our way!

July 27, 2021

Dealership Rating
Employee Rating

Terry & Mike were GREAT in helping locate and sell me the ES350 I was looking for.Skylar was excellent in explaining the features of my new car. I will always return to Metro for future purchases vs. going t More

by Zman010246
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Ferguson, Michael Gleydura, Desiree Payne, David Weaver, Skylar was EXCELLENT

Jul 27, 2021

Lexus of Cleveland responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a seamless purchase experience working with Terry, Mike, and Skylar. Drive safely in your new Lexus ES 350, and we hope to see you back again down the road!

June 25, 2021

Dealership Rating
Employee Rating

Terry Ramey always makes my purchases seamless with her knowledge of Lexus, professionalism with a friendly demeanor. More

by Kosborne0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 25, 2021

Lexus of Cleveland responded

Thank you for the glowing review and kind words about Terry! We'll be sure to pass the kudos along for her excellent work. Safe travels, and we hope to see you back at Metro Lexus again soon!

June 14, 2021

Dealership Rating
Employee Rating

Terry and Skylar provided a wonderful experience. They always had time for me and I never felt rushed when asking questions about the operation of the car. More

by Steve.skowronski
Recommend Dealer
Yes
Jun 14, 2021

Lexus of Cleveland responded

Thanks for the kudos! It is validating to hear that Terry and Skylar welcomed you into our dealership and proved a pressure-free and attentive car-buying experience. All of us at Metro Lexus hope you enjoy the new ride. Take care!

May 21, 2021

Dealership Rating
Employee Rating

This is our first Lexus and it won’t be our last. Terry and Skylar were absolutely awesome! This was, hands down, the absolute easiest and least stressful automobile we’ve ever leased/bought. Zero pressur More

by PWT13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Skylar Lippiatt, Jannelle Giacomo

May 21, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Terry and Skylar. Congratulations on your new vehicle, and welcome to the Metro Lexus family! We hope to see you again down the road!

May 20, 2021

Dealership Rating
Employee Rating

I was a Metro Lexus customer (3) cars in the past, went to another brand 4 years ago. Terry kept in touch with me over that period on a friendly basis, advising me of deals and keeping me in the loop on th More

by Michael R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Jeff Sustersic, David Weaver

May 20, 2021

Lexus of Cleveland responded

Michael - Your review fills all of us at Metro Lexus with pride. We are so grateful to have you as a customer. Making sure our guests go home in a car that they love is one of our top priorities, and we love to hear that Terry, Peter, and Jeff go above and beyond to make sure you are happy. Thanks for your business and we hope to see you again next time. Safe travels!

May 06, 2021

Dealership Rating
Employee Rating

Awesome dealership, And very honest and very helpful I will buy my car is at Metro Lexus farther into the future anybody that I know that need a Lexus or a car I will send them to Metro Lexus awesome plac More

by Rdues23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Lexus of Cleveland responded

Thank you for the great review! Hearing that you had such a seamless purchase experience working with the Metro Lexus team made our day. Drive safely, and we hope to see you again down the road!

May 03, 2021

Dealership Rating
Employee Rating

Terry Ramey was kind, knowledable, and professional, and very thorough stepping me through this purchase into a new car. . Thank you for caring Metro Lexus More

by chamberlinc4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tom Brennan

May 03, 2021

Lexus of Cleveland responded

There are so many kind words in your review which we love! Thank you for posting about your experience working with Terry. We hope that you love your new vehicle and that we get the chance to work together again at Metro Lexus.

April 20, 2021

Dealership Rating
Employee Rating

Great experience with both Terry and Skylar. Very professional and yet made you feel at ease with any questions or concerns. Will highly recommend Metro to all my friends. More

by Bdeitrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar.....5 Star

Apr 20, 2021

Lexus of Cleveland responded

Thank you so much for recommending Metro Lexus! We are delighted to hear that Terry and Skylar made it easy for you to get into your new vehicle and we appreciate you mentioning them. Safe travels in your new ride!

April 13, 2021

Dealership Rating
Employee Rating

We had a great experience at Metro Lexus. Terry, Denae and Skylar were professional, knowledgeable and so personable. We love our RX350. Thank you so much. More

by bevatz0223
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Denae Jones, Skylar

Apr 13, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Terry, Denae, and Skylar delivered such an enjoyable purchase experience. Congrats on your new Lexus RX 350, and drive safely! We hope to see you back at Metro Lexus for your first oil change!

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