Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 21

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

Write a Review

326 Reviews of Terry Ramey

May 03, 2021

Dealership Rating
Employee Rating

Terry Ramey was kind, knowledable, and professional, and very thorough stepping me through this purchase into a new car. . Thank you for caring Metro Lexus More

by chamberlinc4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tom Brennan

May 03, 2021

Lexus of Cleveland responded

There are so many kind words in your review which we love! Thank you for posting about your experience working with Terry. We hope that you love your new vehicle and that we get the chance to work together again at Metro Lexus.

April 20, 2021

Dealership Rating
Employee Rating

Great experience with both Terry and Skylar. Very professional and yet made you feel at ease with any questions or concerns. Will highly recommend Metro to all my friends. More

by Bdeitrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar.....5 Star

Apr 20, 2021

Lexus of Cleveland responded

Thank you so much for recommending Metro Lexus! We are delighted to hear that Terry and Skylar made it easy for you to get into your new vehicle and we appreciate you mentioning them. Safe travels in your new ride!

April 13, 2021

Dealership Rating
Employee Rating

We had a great experience at Metro Lexus. Terry, Denae and Skylar were professional, knowledgeable and so personable. We love our RX350. Thank you so much. More

by bevatz0223
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Denae Jones, Skylar

Apr 13, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Terry, Denae, and Skylar delivered such an enjoyable purchase experience. Congrats on your new Lexus RX 350, and drive safely! We hope to see you back at Metro Lexus for your first oil change!

April 06, 2021

Dealership Rating
Employee Rating

We had wonderful service starting with Terry , Dan and Tony. Thank you so much for making our purchase experience great . We love our Lexus RX😃 More

by Rubberneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller , David Weaver

Apr 06, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us, and shout out Terry, Dan, and Tony! We are proud to have earned your business and happy to hear that you are so satisfied with your new vehicle. Congratulations on your purchase, and we hope to see you again at Metro Lexus!

April 05, 2021

Dealership Rating
Employee Rating

I have been working with Terry Ramey for a long time. Not only am I confident that she has my best interest at heart, but she also makes the whole process seamless and fun! What more can you ask for? More

by Designerclm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 06, 2021

Lexus of Cleveland responded

Thank you for your continued business and your confidence in Terry! Your feedback means a lot to us and we look forward to working with you next time at Metro Lexus.

March 20, 2021

Dealership Rating
Employee Rating

Very beautiful facility, no detail overlooked. This is my third RX350 since 2012, and it’s the perfect car for my needs. Comfortable ride with the latest technology and still pretty economical on gas. More

by peggy.demitrack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Mar 22, 2021

Lexus of Cleveland responded

Peggy - What a wonderful review! We truly appreciate your kind feedback about our facilities and are so glad that you're enjoying your Lexus RX350. Thank you for being part of the Metro Lexus family!

March 15, 2021

Dealership Rating
Employee Rating

Terry was excellent to work with! She stuck with us until we found the perfect vehicle. Her customer service after the purchase was spot on, as we adjusted to the new technologies. More

by Doug_Steinmetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Lexus of Cleveland responded

Thank you for the kind feedback, Doug! We are proud to have Terry on our team and thrilled to hear that she went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Metro Lexus!

March 11, 2021

Dealership Rating
Employee Rating

Terry is very knowledgeable. A pleasure to work with. She definitely spent time getting to know me, answered all my questions and was able to provide two great options to choose from. More

by Barbcode51
Recommend Dealer
Yes
Mar 11, 2021

Lexus of Cleveland responded

Thanks for posting about your experience with Terry! It is a privilege to have earned your business at Metro Lexus!

March 08, 2021

Dealership Rating
Employee Rating

excellent service and people Terry Ramey is the best dealer anybody can fin to buy a car from , I have bought several cars from this dealers and will go back for sure , thanks for the easy experience More

by Rosiesaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Lexus of Cleveland responded

We're so lucky to have you in the Metro Lexus family, Farid! It's great to hear that Terry delivered another exceptional car-buying experience. We wish you many happy miles in your new vehicle!

March 05, 2021

Dealership Rating
Employee Rating

One of the best car purchasing experiences we’ve ever had! Terry and Tom Brennan went above and beyond to put a deal together we were comfortable with. Will definitely recommend Metro Lexus to our friend More

by Kkmacs4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones, Tom Brennan

Mar 05, 2021

Lexus of Cleveland responded

We couldn't have asked for a better review! It makes our day to hear that Terry and Tom delivered such an exceptional car-buying experience. Welcome to the Metro Lexus family - we hope you're loving your new vehicle!

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