Terry Torbet
Terry Torbet at Toyota of Richardson
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Terry Torbet

Fleet Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
46 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

4.9

46 Reviews

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46 Reviews of Terry Torbet

April 23, 2025

Dealership Rating
Employee Rating

Great customer service. Wait time was minimum. The service person explained everything well. The car was ready when they said it was going to be ready. Very satisfying e More

by Jaz121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Toyota of Richardson responded

Thank you for sharing your experience! We're glad to hear that everything from the wait time to the communication and timely completion of your service met your expectations. It’s great to know our team provided clear explanations and delivered on their promises—that’s exactly the kind of experience we aim for. We're so pleased it was a satisfying visit for you!

January 25, 2025

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Terry Torbet is the best Sales person. I only go to Terry when I need a new vehicle! Lee Schuster is the best Service person! I trust Lee and he brings a ton of knowledge to enhance the ex More

by jleew73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 28, 2025

Toyota of Richardson responded

Thank you for sharing your experience with us! We're thrilled to hear that Terry and Lee have provided you with such great service. However, we want to ensure that we address any concerns you may have to make your experience even better. Please feel free to reach out to Maria Arenas at marenas@vtaig.com so we can further assist you. We value your feedback and look forward to serving you again soon!

November 13, 2024

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Service rep was very friendly and explained everything that was needed. Oil change was done in a timely manner More

by mla0045
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 14, 2024

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that your service experience was positive and that our service rep took the time to explain everything clearly. We're also happy the oil change was completed promptly. We appreciate your business and look forward to serving you again in the future!

October 11, 2024

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I bought a 2022 Venza here two years ago. Great salesman and great price. Service dept was pretty chaotic though each time I went so I started driving to a dealer much further away. This week More

by Makeyousmile
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali , Beth Anne Rose

Oct 14, 2024

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're thrilled to hear that you had a great experience with our sales team when purchasing your Venza and that your recent service visit exceeded your expectations. Beth Ann and our team work hard to provide efficient and effective service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

October 05, 2024

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As always , Lee S. Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! More

by glenna.pollett
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that Lee consistently takes great care of you and your family. Treating our customers like family is our goal, and it’s fantastic to know that you trust us with all your Toyota vehicles. We truly appreciate your loyalty and look forward to continuing to serve you!

September 24, 2024

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We leased 5 cars in 6 years at this dealership and it’s always a pleasure to come and to recommend friends to go there because I know we can trust their advice and work ethic. In addition, the service cent More

by catpetit
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Mark Anderson, Donald Maddran , Brad Clark manager of the dealership is rated 10 stars

Sep 26, 2024

Toyota of Richardson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience leasing cars with us over the years. Building trust with our customers and providing a welcoming environment for everyone, including your furry friends, is our top priority. We truly appreciate your recommendations and look forward to continuing to serve you and your dog in the future!

July 26, 2024

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Done on time as always. Lee is simply the best! Will not go anywhere else. More

by Mitchellray4000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Ben Boyd

July 18, 2024

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Mr. Lee Schuster did a fantastic job he always goes above and beyond! I appreciate the work he does. More

by Scott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

May 24, 2024

Dealership Rating
Employee Rating

Lee Schuster is great. We’ve been coming to Lee for over 10 years for all our vehicles. He has always been very straightforward with us on what needs to get fixed and what More

by coffeecrazy1
Recommend Dealer
Yes

April 01, 2024

Dealership Rating
Employee Rating

They don’t get any better than Richardson Toyota Service department is outstanding .Truck is always serviced with care and excellent customer service. More

by Streetglide60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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