Thad Jones | Page 7

To begin, I truly dislike leaving negative reviews but I've been left no choice. My salesman was very professional, supportive, and did everything within his power (with management breathing over his neck I've been left no choice. My salesman was very professional, supportive, and did everything within his power (with management breathing over his neck I bet) + I was picked up and dropped off to the airport. I cannot let the good go unnoticed, thank you Champion for providing the uttermost best hospitality at my disposal. The 1 star is for this experience alone. Management and ownership get zero from me. The bad: I traded in a vehicle from Michigan. The vehicle was shipped, at my cost, to Champion. Given I had an insanely busy schedule, Champion would not allow me a few extra days to close the deal - it had to be the first of November. Have to prove to corporate they're a high volume dealership, of course! The choice of signing papers via mail was offered - but given this was my first Porsche purchase - I was excited and preferred to be in person for it. Upon arriving (after being picked up for free by Champion), I realized immediately the lower part of the bumper was hanging. I did my best to ignore it but how can you when you paid such a significant amount for a vehicle? The detail was also subpar with stains everywhere - again, ignored it to appreciate the experience. The stain becomes prevalent later in this story. I had the vehicle shipped back. I tried my best to live with the broken spoiler, but I could not. Champion's management - who never had the courtesy to even call or email me back (very professional guys!) and the owner offered me a whopping $250. Not a SINGLE collision shop is willing to fix the damaged spoiler. I've received quotes ranging from ~$800 to ~$1800. The vehicle was to have Paint Protection Film but due to the quality of the paint, this was not recommended and I had to paint correct the vehicle. While doing so, the detail shop (top tier working on very high end vehicles) realized the drivers window and front windshield were heavily stained. Unsure what Champion used but it destroyed the windows with stains that will not come off. To make matters worse, the vehicle is now leaking engine oil. I've driven the car ~400 miles or so at this point. CPO Panamera GTS with low miles going through such horrendous problems that could've been avoided. I should've trusted the other reviews and avoided this dealership. Luckily, my local Porsche dealership is nothing but great. Do not think the largest is the best. Despite Champion having a BEAUTIFUL facility and great sales folks (from my experience), management and ownership want nothing but $$$. We're all in it to make money, but please have some decency. I recognize I did not purchase a brand new vehicle and should have addressed these concerns before singing papers, but have doubts anything would've been done. I've filed a complaint against Champion through Porsche NA in hopes of receiving some sort of resolution. Truly did not want to leave this review as I was treated well during my visit, but the problems overweigh the good. Update: Porsche NA and Champion WILL NOT help and declined. Pathetic and money hungry thieves. More

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They are the best! I always have a smooth experience and enjoy the cars, they have some of the most amazing cars on display. I always have a smooth experience and enjoy the cars, they have some of the most amazing cars on display. More

by BARRY.MANKO Verified Customer Verified Customer

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Excellent services, exceptional associates. I would sincerely recommend this dealership for all of your sales & mechanical needs. I would sincerely recommend this dealership for all of your sales & mechanical needs. More

by 280zx Verified Customer Verified Customer

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The most professional service. The most professional service. The most professional service. Highly recommended thanks. The most professional service. The most professional service. Highly recommended thanks. More

by rodrigobrrpp Verified Customer Verified Customer

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Danny is great . .. It is too bad the new car was not double-checked before it was delivered. .. It is too bad the new car was not double-checked before it was delivered. More

by ZUCKERMAN.P Verified Customer Verified Customer

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Salesman knew the car well and treated me excellent. I would definitely buy from them again. I would definitely buy from them again. More

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Theyre the Champion. Period. Biggest selection. Best customer service. Everyone working there is very friendly and super informative. Period. Biggest selection. Best customer service. Everyone working there is very friendly and super informative. More

by heath Verified Customer Verified Customer

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Cyndi Bradley and Adam. Amazing service care. Happy to be a champion client. Service my 718 spyder with care and attention. Amazing service care. Happy to be a champion client. Service my 718 spyder with care and attention. More

by luizfl.vix Verified Customer Verified Customer

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Rally appreciate Thad and team for ensuring a smooth transaction. Thanks again Champion Porsche. Look forward to another purchase in the future with you. transaction. Thanks again Champion Porsche. Look forward to another purchase in the future with you. More

by abechen Verified Customer Verified Customer

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Big fan of the dealership and Mirek is the BEST salesman ever! Follow up has been great as well! ever! Follow up has been great as well! More

by Andrew Verified Customer Verified Customer

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