(The Shuttle Guy) Larry Kaplan
(The Shuttle Guy) Larry Kaplan at Bertera Nissan
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(The Shuttle Guy) Larry Kaplan | Page 17

Shuttle Van

Bertera Nissan

569 Oxford St S
Auburn, MA 01501

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of (The Shuttle Guy) Larry Kaplan

July 27, 2021

Dealership Rating
Employee Rating

5 star for the customer Rep John. He called me everyday to update me. The Service was quick. I will recommend Nissan bertera to all my friends. More

by VICKIEDARBEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Shaw

Aug 13, 2021

Bertera Nissan responded

Vickiedarbey, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2021

Dealership Rating
Employee Rating

Have been a customer for many years, I have always had excellent service, They have a bright cheerful waiting room with comfortable chairs and some refreshments. Both Sales and Service have been very help More

by KEENEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Spence, Dennis Plaszewski , Rich Salmon, John Shaw

Jul 26, 2021

Bertera Nissan responded

Hi Keeneau, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations!

July 22, 2021

Dealership Rating
Employee Rating

They were amazing on my visit. I couldn’t be happier. I was impressed with the COVID procedures. Everything was done within a timely fashion. More

by Unknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski, John Upham, Alexandria Callahan , Bob Fitzsimmons, John Shaw

Jul 26, 2021

Bertera Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 22, 2021

Dealership Rating
Employee Rating

Great friendly service! This time I had John, and he was awesome. He made sure that I understood the service that I was getting and the warranty coverage that I paid for. Amir is phenomenal all aroend! More

by Tasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2021

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

July 15, 2021

Dealership Rating
Employee Rating

Alexandria Callahan is the best!!!Supportive and Alexandria Callahan is the best!!! Supportive and positive and friendly. And who wouldnt like Larry! He talked to me even though I didn't take the More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2021

Bertera Nissan responded

Amy, we appreciate your positive review about your recent experience with us!

July 14, 2021

Dealership Rating
Employee Rating

My experience working with John Shaw was a pleasant event. He was courteous and knowledgeable about the work being done. He kept me informed of the progress as it went along. I look forward to working More

by BABYDOGSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Upham , John Shaw

Jul 18, 2021

Bertera Nissan responded

Hi Babydogsm, thank you so much for your positive comments about John Shaw and Larry Kaplan our shuttle driver at Bertera Nissan, Inc. And we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 14, 2021

Dealership Rating
Employee Rating

Dennis always goes out of his way to provide excellent customer service - attentive, delivers on his word, and knowledgeable. Satisfied with pricing/estimate and addressing a user issue (silly on/off swit More

by BRETTLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Plaszewski, John Upham, Alexandria Callahan , Bob Fitzsimmons, Vinny Rizzo

Jul 15, 2021

Bertera Nissan responded

Hi Brettlee, we are very happy to have provided you with such a positive experience, and thank you so much for your positive comments about Dennis at Bertera Nissan, Inc.!

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