Theo Turney | Page 2

Everyone in the service department is very professional and courteous and communication is clear and understandable and courteous and communication is clear and understandable More

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I wouldn’t buy a car anywhere but thru Chambers. Outstanding service, professionalism, and customer experience. They always exceed my expectations! Outstanding service, professionalism, and customer experience. They always exceed my expectations! More

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Exemplary customer service and flexibility. This is how I'd describe my Herb Chembers MINI dealership experience over the past decade. I've started my 4th mini lease in August. Liz, Marcus, Oma This is how I'd describe my Herb Chembers MINI dealership experience over the past decade. I've started my 4th mini lease in August. Liz, Marcus, Omar, Mark made "turn in the old mini and grab the new one" process super smooth and efficient, accommodating my weird schedule. Thank you all! More

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Theo is the most helpful person, if you need anything done I would highly recommend bringing your mini cooper here. done I would highly recommend bringing your mini cooper here. More

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I've had my car for nine years and frequently argue with friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely fantastic. I trust them to tell me what's important and what can wait, and to always have my back. More

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Went to get a service at Herb Chambers MINI. The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to g The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to go here for any of my car needs! More

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Amazing service! Great customer service! I loved that Theo kept me updated while my mini was being serviced. I left with a nicely washed car. Great customer service! I loved that Theo kept me updated while my mini was being serviced. I left with a nicely washed car. More

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I’ve been going to this dealership for 25 years. Best service and the mini service team is consistent; honest and takes great care of me. Best service and the mini service team is consistent; honest and takes great care of me. More

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Had an alternator replaced that cost around $2,270. After the repair, the mechanic told me my car looked great and I was super confident going back out on the road. The same problem occurred within a f After the repair, the mechanic told me my car looked great and I was super confident going back out on the road. The same problem occurred within a few weeks-the car going into limp mode on the highway- so I took it back to the dealership. I was told by the same mechanic the car was in terrible shape. The write up was so dramatic: the front crank seal was leaking oil, the engine ground was “very corroded almost ripped in two”, the micro filters were full of debris, the A/C belt was cracking, and a host of other problems with the oil filter housing gasket, not to mention the drive shaft. How he missed all of this when he let me pay for an alternator a few weeks before is beyond me. For my troubles, the manager, knowing I had returned without yet putting 1,000 miles on the car, let me have free spark plugs and a new park bulb and sent me on my way. The estimated damage was $5,785.23. So, I had to pay for an alternator in a car that they later deemed worthless and told me I was better off buying a new car there. Thanks for luring me into a false sense of security (and overcharging me), lying to me about the car being fixed, putting me in danger on the highway, and missing or else hiding the real problems. Had to buy another car elsewhere. More

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Mark is a joy to work with I have enjoyed his assistance and humor for many years.. He makes sure no unnecessary work is done and what is done is on a timely basis. assistance and humor for many years.. He makes sure no unnecessary work is done and what is done is on a timely basis. More

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