Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Theresa West
Theresa West at Glenn Polk Buick GMC of Gainesville

Theresa West | Page 7

Service Consultant

Glenn Polk Buick GMC of Gainesville

1608 US-82
Gainesville, TX 76240

Contact Me
4.8
66 Reviews

I grew up in North Texas and Southern Oklahoma and have been around the car business my whole life. After graduating high school, I started working at Glenn Polk Auto Group while studying accounting and business management. I'm passionate about customer satisfaction and always working to grow—both professionally and spiritually.

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.8

66 Reviews

Write a Review

66 Reviews of Theresa West

September 24, 2025

Dealership Rating
Employee Rating

The service here is 10stars! Such a friendly and knowledgeable group that actually keep you updated and go over and beyond to service my car! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Report | Print
Sep 24, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you, Lori, for this amazing review! Cory, Paulo, and Theresa will be thrilled to hear your kind words. Going above and beyond, keeping you updated, and delivering friendly, knowledgeable service is exactly what we strive for every day. Your “10 stars” made our day, and we’re grateful for your trust and support!

September 23, 2025

Dealership Rating
Employee Rating

Always prompt and courteous service. Have been there several times, never a problem at all. More

by Davidandcheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

September 23, 2025

Dealership Rating
Employee Rating

I was very satisfied with the service I received at the dealership. But I couldn’t have been more satisfied when I first laid eyes on my truck, perfect. More

by cicciaanthony86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Polk, David West, Brandon Carr, Shawn Polk, Paulo Gutierrez, Cory Brown

Report | Print
Sep 23, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this! We’re glad the service met your expectations, but even more excited to hear that seeing your truck for the first time was perfect. That’s the kind of moment we love being a part of. We appreciate your business and hope you enjoy every mile!

Sep 23, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you so much, we would love that:::::)))) Please send us all your friends and family.

Sep 23, 2025

cicciaanthony86 responded

If I’m ever in the interest of getting another truck, I will definitely come to you

September 22, 2025

Dealership Rating
Employee Rating

Enjoy honest friendly service. From purchasing or servicing. I have enjoyed being POLKED several times:-) More

by Kmorris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent Polk, David West, Brandon Carr, Shawn Polk, Paulo Gutierrez, Cory Brown , Tom Self

Report | Print
Sep 22, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for the laugh and the love! We’re glad you’ve enjoyed being “Polked” more than once, both in sales and service. That kind of loyalty means the world to us, and we’ll keep working hard to make every visit just as honest and friendly. Always here when you need us!

September 21, 2025

Dealership Rating
Employee Rating

Super helpful excellent customer service. The tech was very knowledgeable. They did a really good job. They helped us out on a long road trip kept us going on our way. Took an attack off of a More

by Diamondlvtowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Report | Print

September 19, 2025

Dealership Rating
Employee Rating

Always great service. They kept us notified of progress. Very efficient and thorough. Thank you! More

by jhudson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. I am glad Theresa and the team kept you updated and made sure everything was handled efficiently. That kind of thorough service is exactly what we strive for every day.

1
...
6
7

Dealership Inventory (111 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $44,300
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$44,300
View Details
new 2026 GMC Sierra 1500 car, priced at $64,875
2026 GMC Sierra 1500
new
Coastal Dune exterior
Automatic
Four-wheel Drive
$64,875
View Details
new 2026 GMC Sierra 1500 car, priced at $64,120
2026 GMC Sierra 1500
new
Downpour Metallic exterior
Automatic
Four-wheel Drive
$64,120
View Details
new 2026 GMC Sierra 2500 car, priced at $83,405
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$83,405
View Details
new 2026 Buick Enclave car, priced at $48,495
2026 Buick Enclave
new
ebony twilight metallic exterior
Automatic
Front-wheel Drive
$48,495
View Details
new 2026 Buick Enclave car, priced at $47,495
2026 Buick Enclave
new
cherry red tintcoat exterior
Automatic
Front-wheel Drive
$47,495
View Details
View All Inventory