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Theresa West
Theresa West at Glenn Polk Buick GMC of Gainesville

Theresa West | Page 9

Service Consultant

Glenn Polk Buick GMC of Gainesville

1608 US-82
Gainesville, TX 76240

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4.8
86 Reviews

I grew up in North Texas and Southern Oklahoma and have been around the car business my whole life. After graduating high school, I started working at Glenn Polk Auto Group while studying accounting and business management. I'm passionate about customer satisfaction and always working to grow—both professionally and spiritually.

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

4.8

86 Reviews

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86 Reviews of Theresa West

September 24, 2025

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Employee Rating

The service here is 10stars! Such a friendly and knowledgeable group that actually keep you updated and go over and beyond to service my car! More

by Lori
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Recommend Dealer
Yes

Other Employees Tagged: Cory Brown , Paulo Gutierrez

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Sep 24, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you, Lori, for this amazing review! Cory, Paulo, and Theresa will be thrilled to hear your kind words. Going above and beyond, keeping you updated, and delivering friendly, knowledgeable service is exactly what we strive for every day. Your “10 stars” made our day, and we’re grateful for your trust and support!

September 23, 2025

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Always prompt and courteous service. Have been there several times, never a problem at all. More

by Davidandcheryl2
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Recommend Dealer
Yes
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September 23, 2025

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I was very satisfied with the service I received at the dealership. But I couldn’t have been more satisfied when I first laid eyes on my truck, perfect. More

by cicciaanthony86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Polk, David West, Brandon Carr, Shawn Polk, Cory Brown , Paulo Gutierrez

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Sep 23, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this! We’re glad the service met your expectations, but even more excited to hear that seeing your truck for the first time was perfect. That’s the kind of moment we love being a part of. We appreciate your business and hope you enjoy every mile!

Sep 23, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you so much, we would love that:::::)))) Please send us all your friends and family.

Sep 23, 2025

cicciaanthony86 responded

If I’m ever in the interest of getting another truck, I will definitely come to you

September 22, 2025

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Enjoy honest friendly service. From purchasing or servicing. I have enjoyed being POLKED several times:-) More

by Kmorris
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent Polk, David West, Brandon Carr, Shawn Polk, Cory Brown , Paulo Gutierrez, Tom Self

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Sep 22, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for the laugh and the love! We’re glad you’ve enjoyed being “Polked” more than once, both in sales and service. That kind of loyalty means the world to us, and we’ll keep working hard to make every visit just as honest and friendly. Always here when you need us!

September 21, 2025

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Super helpful excellent customer service. The tech was very knowledgeable. They did a really good job. They helped us out on a long road trip kept us going on our way. Took an attack off of a More

by Diamondlvtowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Brown , Paulo Gutierrez

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September 19, 2025

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Employee Rating

Always great service. They kept us notified of progress. Very efficient and thorough. Thank you! More

by jhudson62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. I am glad Theresa and the team kept you updated and made sure everything was handled efficiently. That kind of thorough service is exactly what we strive for every day.

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