Thom Lamm

The service department was very responsive to an emergent issue that arose shortly after the vehicle's scheduled interval servicing. A non-standard code that could not be remedied using established software issue that arose shortly after the vehicle's scheduled interval servicing. A non-standard code that could not be remedied using established software debugging procedures was determined. The Annapolis Volvo service department contacted the Volvo USA service coordinator. A new software push to the vehicle from the NJ service department eliminated the code. The car was returned within 3 hours of my reporting the issue. Survey needs to add service department employees. Tom sold our family over 5 vehicles over the past 20 years. More

by websterjs Verified Customer Verified Customer

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The dealership was very helpful and professional. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. More

by wilco220 Verified Customer Verified Customer

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Used this dealership since 1990 and have purchased 3 vehicles in that time frame. Staff, whether service or sales, have been courteous, efficient and pleasant. Always pleased when I leave the dea. vehicles in that time frame. Staff, whether service or sales, have been courteous, efficient and pleasant. Always pleased when I leave the dea. More

by ssimp28096 Verified Customer Verified Customer

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Good morning my name is Franklin, I purchase a Volvo this Friday, my sales man Travis Bailey was great, from walking into the showroom the first time to the day I pick up the car, the whole staff at the deal Friday, my sales man Travis Bailey was great, from walking into the showroom the first time to the day I pick up the car, the whole staff at the dealership was very attentive, the over all attention was first class, I highly recommend this dealership Volvo Cars Annapolis, the attention to detail is unsurpassed, I have gone to other dealerships and this on is hands down the best, I love my Volvo XC90 Recharge, it has features are awesome, Travis took his time going over all the features explaining all of them to my wife and I my 4 year all son love it he was static, the build in child sear is perfect for him, the mileage is gives you is excellent, my over all experience with this dealership and vehicle makes me only want to buy in the future another Volvo and only from Volvo Cars Annapolis, the whole staff from management to financing all every employee I met was top notch, this is the only place to come. I would like to thank everyone for the number one service my family and I received, keep up the great job. More

by favinueza Verified Customer Verified Customer

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The hole experience was great Travis was very professional, also everyone in the dealership was very attentive to all my questions, could not be happier with the overall attention, I definitely w professional, also everyone in the dealership was very attentive to all my questions, could not be happier with the overall attention, I definitely would come back when ever I need to purchase a second Volvo, excelente service this was my first time at this dealership, I will recommend this dealership to all my friends, Travis took his time explaining all the features of the Volvo I bought and ask me to please contact him if I needed any further help with understanding anything I have questions about my Volvo I love me XC90 recharge it runs excellent, I love it it’s definitely the number on Volvo dealership hands down. More

by favinueza Verified Customer Verified Customer

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awesome service, provided uber to and from my home - couldn't have been more gracious. I feel like the service has gotten better. couldn't have been more gracious. I feel like the service has gotten better. More

by christe.spiers Verified Customer Verified Customer

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Very courteous efficient operation. The work was done quickly. Waiting accommodations were clean,pleasant and comfortable. The work was done quickly. Waiting accommodations were clean,pleasant and comfortable. More

by georgelunis Verified Customer Verified Customer

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My current vehicle is the third Volvo I have purchased from this dealer. I continue to be very happy with the people involved in both sales and service. from this dealer. I continue to be very happy with the people involved in both sales and service. More

by TWESLEYBUTLER Verified Customer Verified Customer

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The very best dealership I have ever dealt with in my 83 years of buying cars. years of buying cars. More

by hwgraueljr Verified Customer Verified Customer

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The salesmen was knowledgeable and efficient. The GM was attentive and easy to work with through the process. Total time at the dealership was very minimal. The GM was attentive and easy to work with through the process. Total time at the dealership was very minimal. More

by JOSEPH GERBINO Verified Customer Verified Customer

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