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Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram

Thomas Bivins | Page 6

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
136 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

13 yrs, 5 mos

4.8

136 Reviews

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136 Reviews of Thomas Bivins

September 24, 2023

Dealership Rating
Employee Rating

Great customer service every time I visit this location; I purchased my car over a year ago and have had all my car services here also and every experience is a great one! More

by SAMANDPJ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2023

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Employee Rating

Had a good experience every time I've been I just wish you had more inventory on parts More

by BOB7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2023

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Employee Rating

Kevin was great in the financing department. He was very clear and took his time explaining everything to me. Lou the manager got us to the price we felt good with. Thomas our sales person was v More

by SCASTRO1392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts , Lou Deleo

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Sep 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 08, 2023

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Employee Rating

Great experience with the service department. Made appointment for oil change and tire rotation. Got in right on time and was on the road about 40 minutes later. Good people, good service. More

by dav52803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2023

Dealership Rating
Employee Rating

They sent a reminder text and brought it in and repaired on a timely matter More

by jimandwendymcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

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Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2023

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Employee Rating

Very friendly environment. My salesman Thomas went above and beyond to help me land my dream car. I Highly recommend stopping in to let them help you! More

by mathewneal22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

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Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mathew, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 16, 2023

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Employee Rating

We just purchased our 5th vehicle from PCDJR last week and our longtime salesman (since 2015), Thomas Bivins, went above and beyond to make sure we got the perfect vehicle for our needs. He showed us mul More

by Wing7393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , Don Wulff

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Aug 17, 2023

Phillips Chrysler Jeep Dodge Ram responded

KP and Susan, It's great to hear that Thomas was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 06, 2023

Dealership Rating
Employee Rating

From entering the door I was greeted,everyone was professional and treated me with respect. More

by williegon1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

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Aug 09, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 24, 2023

Dealership Rating
Employee Rating

Excellent service from this dealership! Purchased 2 jeeps from the same awesome salesman! The service department is extremely knowledgeable and very helpful! More

by TRSTEGGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

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Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

Dealership Rating
Employee Rating

My service representative was not only friendly but forthcoming and helpful in answering questions I had about my truck service. More

by Duane Weis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

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Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, Duane, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Duane, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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