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Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram
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Thomas Bivins | Page 5

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
101 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 5 mos

4.9

101 Reviews

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101 Reviews of Thomas Bivins

November 19, 2022

Dealership Rating
Employee Rating

Everyone is very polite and courteous. They are very efficient and I believe their workmanship is very good. More

by RSTHOMAS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Helpful
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Nov 20, 2022

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2022

Dealership Rating
Employee Rating

My Service Writer Jim was very courteous and knowledgeable, and ensured that my vehicle was repaired. More

by L.GERVAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Garvin

Helpful
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Oct 31, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Jim and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 22, 2022

Dealership Rating
Employee Rating

Didn't cost me anything. Didn't try to sell me anything or upsell uneeded services. More

by thomas.christopher33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 23, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Dealership Rating
Employee Rating

Sales Rep Thomas Bivins was a great help and very nice to work with throughout the purchase. Closing was simple and muchly appreciated very quick. Would refer any one, any time to Phillips. More

by BILL@CONCORDPRINTOCALA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

Bill, It's fantastic to hear that Thomas provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 12, 2022

Dealership Rating
Employee Rating

Great dealer to go and get service love it thank you very much for the customer service More

by ANDYANDJOJO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, JD Davis, Marcus Mister, Jessica Stevenson , Ronik Arroyo, Jon Gonyer, Mark Helfer, John Keefe, Will Pardee

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Oct 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

Andy and Jojo, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2022

Dealership Rating
Employee Rating

Great people, great cat! I went in to look, came out with a good deal on the car I wanted! More

by JANDSSIMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Helpful
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Oct 03, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 18, 2022

Dealership Rating
Employee Rating

The staff was very helpful and expedient when I drove into the service area. This helped delay wait time and ensure that my service appointment was on time! More

by JOHNNY.A.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 19, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Johnny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2022

Dealership Rating
Employee Rating

Very pleased. I have bought three Chargers from this dealership. I would recommend this dealership to anyone interested in a new Vehicle. More

by buckeye69sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, JD Davis, Marcus Mister , Ronik Arroyo, Jon Gonyer, Mark Helfer, Will Pardee, Willem Riley

Helpful
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Sep 19, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2022

Dealership Rating
Employee Rating

Friendly courteous light and on schedule thank you very much Good job I will come in on my rGood job More

by cbsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronik Arroyo

Helpful
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Sep 02, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 20, 2022

Dealership Rating
Employee Rating

Very friendly and welcoming staff, and love the fact that they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale More

by thompson105a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , Willem Riley

Helpful
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Aug 21, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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