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Thomas Cole

Overview Reviews (30) Inventory (72)

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Thomas Cole

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Thomas Cole | Page 3

Toyota Sales

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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5.0

30 Reviews

Overview Reviews (30) Inventory (72)

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

5.0

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Thomas Cole

January 14, 2024

Dealership Rating

Employee Rating

Helpful knowledgeable . Sadly vehicles are crazy y priced and rates insane . I used to the old days . Sadly vehicles are crazy y priced and rates insane . I used to the old days . More

by vmcclosk

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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January 08, 2024

Dealership Rating

Employee Rating

The process at NYE was a bit bumpy at first, but once I got to Tom everything was smooth. His approach is not they typical car sale experience. I never felt pressured, he was as transparent as possible, got to Tom everything was smooth. His approach is not they typical car sale experience. I never felt pressured, he was as transparent as possible, and went above and beyond to make sure it was a positive experience. Ask for Tom Cole. More

by thill34

Verified Customer

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Jan 09, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 03, 2024

Dealership Rating

Employee Rating

Thomas was very helpful and knowledgeable about the vehicles. He was able to track down the exact vehicle we wanted and we were able to drive it home the same day. vehicles. He was able to track down the exact vehicle we wanted and we were able to drive it home the same day. More

by mdelorme01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

Helpful 0

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Jan 05, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 30, 2023

Dealership Rating

Employee Rating

Tom was a pleasure to work with very personable and patient. We will definitely be going back in the future. patient. We will definitely be going back in the future. More

by celtic61

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

Helpful 0

Report | Print

Jan 05, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 21, 2023

Dealership Rating

Employee Rating

Tom was just great to work with…. Knows his product completely. No pressure personality. Thorough vehicle delivery Highly recommended ! Knows his product completely. No pressure personality. Thorough vehicle delivery Highly recommended ! More

by DOBIGELOW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 27, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 30, 2023

Dealership Rating

Employee Rating

Very attentive and customer focused. Tom Cole was a pleasure to work with and focused on his customers. Tom Cole was a pleasure to work with and focused on his customers. More

by mjohnson3937

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 07, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 02, 2023

Dealership Rating

Employee Rating

Very good nice place very clean good working people very good job and I like the place good job and I like the place More

by SMAJOKARUP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Carangui, Eric Brockway, Michael Quercia, Michaela Kelly , Ian Colvin, Jadah Gann

Helpful 0

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Nov 03, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 04, 2023 -

NYE Toyota responded

Thank you, You are what makes this job so much fun. A great customer of NYE Toyota. Hope to see you in the future.

Nov 04, 2023 -

SMAJOKARUP responded

Thank you

October 30, 2023

Dealership Rating

Employee Rating

I had great service with my car. Friendly and helpful. The service was also done quickly Friendly and helpful. The service was also done quickly More

by CHRISBREWER71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 31, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2023

Dealership Rating

Employee Rating

Service was excellent took me right in with out an appointment work was done and explained to me appointment work was done and explained to me More

by MNICOTERA1024

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

Helpful 0

Report | Print

Oct 24, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 11, 2023

Dealership Rating

Employee Rating

Very fast and efficient process, the service representative was very professional and knowledgeable about the service. representative was very professional and knowledgeable about the service. More

by JKORP17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford

Helpful 0

Report | Print

Oct 11, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Dealership Inventory (72 Vehicles)

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2021 Toyota Camry Hybrid

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CVT

Front-wheel Drive

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2024 Toyota Tundra Hybrid | new

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2024 Toyota Tundra Hybrid

new

Magnetic Gray exterior

Automatic

Four-wheel Drive

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View Vehicle Details

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2024 Toyota Corolla | new

$26,318

2024 Toyota Corolla

new

Silver exterior

CVT

Front-wheel Drive

$26,318

View Vehicle Details

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2023 Toyota bZ4X | used

$28,900

2023 Toyota bZ4X

used

Elemental Silver Metallic exterior

Automatic

All-wheel Drive

$28,900

View Vehicle Details

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