Thomas Darby | Page 18

Tom was amazing. Very knowledgeable about all subaru models. He went out of his way to help us. He was so great that we went back to him and bought a second Subaru wi Very knowledgeable about all subaru models. He went out of his way to help us. He was so great that we went back to him and bought a second Subaru within a week. More

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Tom was super helpful and friendly with the car buying experience. Looked out for what was best for me. experience. Looked out for what was best for me. More

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Tom was super helpful and knowledgeable. It was a completely amazing purchasing experience. Thanks Tom. It was a completely amazing purchasing experience. Thanks Tom. More

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Friendly, easy experience. Shopped many dealers before buying here. No high pressure sales. Honored price we agreed on 8 months ago. Shopped many dealers before buying here. No high pressure sales. Honored price we agreed on 8 months ago. More

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The Subaru Superstore was highlight recommended to me by a colleague after a bad experience at a different dealership. I was originally working with Ron, and then Darby took over. Such a smooth transition, a colleague after a bad experience at a different dealership. I was originally working with Ron, and then Darby took over. Such a smooth transition, and Darby was super helpful from start to finish. He made communication, paperwork, process, etc. super easy and once my car came in, my time at the store was quick and painless. In fact, I did not want to leave because I was enjoying talking to them and learning more about my new outback. Highly recommend this facility and Darby. Thank you! More

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Tom explained everything to me so that I understood the new processes to buy a car. Absolutely an easy process from looking to the signing of the paperwork. Everyone was very helpful. new processes to buy a car. Absolutely an easy process from looking to the signing of the paperwork. Everyone was very helpful. More

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During the pandemic, our family was growing and it was a challenge for us to know what car was a fit for us. Especially post pandemic where cars are limited. I'm skeptical when it come to Sales guy but Tom challenge for us to know what car was a fit for us. Especially post pandemic where cars are limited. I'm skeptical when it come to Sales guy but Tom has proven that he can be. He treated me more than a transaction and a number on his quota. He was very communicative, helped us focus on our needs more than wants, and most importantly, we never felt pressured. The only problem I found about during our experience with Tom was that everyone else wants the same great experience he delivers so you have all of his time (That might be our personal problem though). If I had to describe Tom in a word, it would be consultant. He always has your best interest in mind and will help you over come challenges. Thanks for an amazing 4 months experience, will definitely stay in touch and buy from Tom again. Also thanks to Subaru Superstore of Chandler for enabling him to do his great work. A dealership with no bs or gimmicks. More

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2nd car purchased at this dealer. Absolutely love them and how they treated my family. Absolutely love them and how they treated my family. More

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My husband and I are very familiar with the car dealership business and over the last year or so customer service has gone out the window, that was until we went to Subaru Superstore! We worked wit dealership business and over the last year or so customer service has gone out the window, that was until we went to Subaru Superstore! We worked with both Tom and Brock and both of them were awesome! Great communication, excellent customer service- they made the whole experience seamless. This was our 4th Subaru purchase and I won’t go anywhere else! More

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Thomas was very helpful and informative. Shopping at Subaru Superstore was easy and the staff were very friendly. Shopping at Subaru Superstore was easy and the staff were very friendly. More

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