Thomas Darby | Page 36

Great yet again! This is the 2nd car we have bought with Tom, and it was a great experience yet again! Tom is extremely professional, transparent, and incredibly easy This is the 2nd car we have bought with Tom, and it was a great experience yet again! Tom is extremely professional, transparent, and incredibly easy to work with... can’t recommend him enough!!! More

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Overall great experience. Awesome facility and people. Darby was our salesperson and conducted himself very professionally. He represents Subaru very well. Great experience! I Awesome facility and people. Darby was our salesperson and conducted himself very professionally. He represents Subaru very well. Great experience! I would highly recommend this dealership. More

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Amazing customer service and very Knowledgeable with all the vehicles. I went to a couple other dealers when looking for a car and I choose this one because of the service I received. Absolutely love my car the vehicles. I went to a couple other dealers when looking for a car and I choose this one because of the service I received. Absolutely love my car! Defiantly would return to buy another. More

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First time car buyer Great experience! Thomas was very knowledgeable about Subaru and the car i was looking at. Very helpful and friendly salesman. Glad I came to this dea Great experience! Thomas was very knowledgeable about Subaru and the car i was looking at. Very helpful and friendly salesman. Glad I came to this dealership for my first car buying experience. More

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Best Dearership I have ever experienced Everything went smoothly from the start to the finish. My wife had just left the hospital and resided in a wellness home. The dealership made it poss Everything went smoothly from the start to the finish. My wife had just left the hospital and resided in a wellness home. The dealership made it possible to close by sending DAN and Mark to her for signing. More

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Thomas was amazing! He was so personable and informative. Thomas was extremely professional and approachable. My mother, uncle and grandfather sold cars so I've always be He was so personable and informative. Thomas was extremely professional and approachable. My mother, uncle and grandfather sold cars so I've always been accustomed to the field but he never treated us as if we didn't know anything. He was completely honest and upfront, trying his absolute hardest to get us the best deal possible in our situation. I highly recommend him, even call ahead to make sure he's in before you go in because if you're gonna buy a car it should be from Thomas. 100% More

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Best Ever Dealership Experience! Tom Darby is the best example of a really Great Sales Associate, who went out of his way to make sure that we got the Subaru Forester of our dreams. Tom Darby is the best example of a really Great Sales Associate, who went out of his way to make sure that we got the Subaru Forester of our dreams. My husband is recovering from a serious accident and I was able to conduct much of our pre-sale discussions over the phone with Tom Darby. He sent me several emails, texts and returned promptly my phone calls. He found and had delivered the exact vehicle that we wanted. When we came in to finalize our paperwork, Tom Darby met us in the parking lot and even helped put together my husband’s wheel chair for me! He is very personable, friendly, and had everything ready for us!, He took the time to make sure that we understood everything and that we were very pleased with our beautiful 2019 Subaru Forester! We left feeling like we truly have a new friend. Brent Beck in Finance was also very friendly and easy to talk with. He went over everything and we never felt pressured at all. He took his time and answered every question. My husband and Brent really hit it off talking about old times, cars and motorcycles. It is great to feel so at ease and friendly when making such a big and important commitment. Friendly, yet very competent and knowledgeable! Darien Humbert in Service, thankfully referred us to Tom Darby. We had met Darien when we transferred our previous Subaru service needs to Subaru Superstore in Gilbert, from another dealer. Darien also went the extra mile helping us get a sensor replaced that was very troubling. Our service was always promptly done and reasonably priced. We have been so very pleased here in Gilbert!! You have a great team of Employees! Greatness starts at the top, your family owned dealership is to be commended for setting the parameters for a truly neighborly and excellent organization.! More

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Superstore did a super job Thank you Darien for taking care of our Subaru and connecting me to Darby for the next purchase. Thanks to Darby for helping us secure our 2nd Foreste Thank you Darien for taking care of our Subaru and connecting me to Darby for the next purchase. Thanks to Darby for helping us secure our 2nd Forester. The process was painless, the deal fair and Darby did a great job. He was very personable and knowledgeable. Working with Brent on closing the deal paperwork was the easiest and simplest of any car purchase I've ever made. More

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Extremely Knowledgeable Darby was extremely knowledgeable and got us the best deal possible. He listened to what I wanted and delivered! Unlike other dealerships, Darby Didn’ Darby was extremely knowledgeable and got us the best deal possible. He listened to what I wanted and delivered! Unlike other dealerships, Darby Didn’t get impatient or frustrated when I needed to step away to think. He was there to make sure I was making the best decision for my needs. The Subaru superstore of Chandler was clean and the staff was pleasant- I will and already have recommended this location to others looking for a new car. More

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Made a diamond out of coal!! I came to Subaru unplanned, all the way from Los Angeles. I had already owned my dream car and didn’t want to get rid of it, but because of an unfortu I came to Subaru unplanned, all the way from Los Angeles. I had already owned my dream car and didn’t want to get rid of it, but because of an unfortunate situation with an excess car after a divorce it had to be done. We came to Subaru because I was aware of its reputation of reliability and the dealership was close to my parents house - which is where one of the two trade-ins was garaged (my ex-husband’s car that I leased for him.) I was nervous - sick to my stomach to be honest. I didn’t know if I would have to owe money or if I’d be upside-down. But I’m ecstatic to say how lucky we were to have Darby help us out of this situation. I was straight forward and told him the situation, what car I was interested in and what my budget was. He obliged to not only all of that, but in a swift time frame with a genuine, personable demeanor. He made me feel comfortable from the moment we sat down. Stress and fear turned into joy and relief. I can’t tell you how proud and excited I am to be an owner of a Certified Subaru Impreza. She’s beautiful! I’m addition, thank you to Darby and Joseph for guiding me in the right direction as far as warranties and additional coverage. They did not over-sell or push me in any way at all... extremely informative and reasonable! Thank you to the ENTIRE Subaru staff for making this process easy and enjoyable, regardless of the unfortunate reasoning for my coming there in the first place. The send-off saying goodbye from all those involved was very warm and memorable experience as well. Even being a California resident, it will be hard to buy a car from any other dealership ever again! More

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