Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
13 yrs, 9 mos
Specialties & Trainings
Subaru Certified
594 Reviews
Write a Review594 Reviews of Thomas Darby
July 29, 2019
Great dealer with great employees This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away wi This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away with a new car and convenience that we had the best deal. More
Other Employees Tagged: Alex Aaslid, Mark Harper
July 25, 2019
Great experience Thomas Darby was very helpful and friendly. He made getting the car an easy and enjoyable process and we were very appreciative of his willingness to Thomas Darby was very helpful and friendly. He made getting the car an easy and enjoyable process and we were very appreciative of his willingness to assist us and answer all of our questions. We would definitely recommend Thomas Darby and we had a great experience with the dealership overall. More
Other Employees Tagged: Alex Aaslid, Daniel
July 23, 2019
Buying a car from Darby felt like seeing and old friend From the moment we met Darby, we felt like we were dealing with an old friend. He’s knowledgeable, polite, inviting, and accommodating. We felt the From the moment we met Darby, we felt like we were dealing with an old friend. He’s knowledgeable, polite, inviting, and accommodating. We felt the warmth of his hospitality throughout the experience. We almost forgot we were buying a car! Will recommend t all friends and family! More
Other Employees Tagged: Brent Beck , Mark Harper
July 21, 2019
Very easy and fast! Great dealership. Excellent customer service! Buying my car was the best decision thanks to Darby he was great and got me the best deal he possibly could! I’d rate this Excellent customer service! Buying my car was the best decision thanks to Darby he was great and got me the best deal he possibly could! I’d rate this place a 10/10! Thanks again Darby and others! More
Other Employees Tagged: Alex Aaslid
July 08, 2019
Excellent car buying experience. From the moment you enter this dealership you know you have come to the right place. From the cool photos on the walls to the community involvement di From the moment you enter this dealership you know you have come to the right place. From the cool photos on the walls to the community involvement displays to the many smiling faces, Subaru Superstore Chandler welcomes you with open arms. Everything is spotlessly clean and bright. David Griffin and Tom Darby were the perfect sales people...everything we needed and nothing we didn’t, as in there was absolutely no pressure at any time. Brent in finance was great as well, as was the very cool tabletop computer screen system we used to sign contracts. Our new to us car was perfectly detailed and we were given a good orientation to the various features, including getting both of our phones paired to the audio system. I had done considerable research online as to prices and we were very satisfied with our deal. I highly recommend the Subaru Superstore in Chandler, AZ. More
Other Employees Tagged: Brent Beck, David "Griz" Griffin
July 08, 2019
Ask auto purchase experience I actually enjoyed! This was the most unusual experience in buying a car that I've ever had. The personal attention that John and the rest of the staff provided us was re This was the most unusual experience in buying a car that I've ever had. The personal attention that John and the rest of the staff provided us was refreshing and broke a long standing relationship I previously had with another dealership. I've never been treated with such respect by a dealership in my 30 years of auto buying. Thanks to all and I look forward to my next experience with you all! Bravo to the Chandler Subaru Superstore! More
Other Employees Tagged: Jack Callaghan, Brent Beck, John Barravecchio , Joshua Peterson
July 01, 2019
Best Car Buying Experience Ever Anyone who has ever purchased/leased a vehicle has in one way, shape, or form dealt with pushy,rude and unknowledgeable car sales staff that make you Anyone who has ever purchased/leased a vehicle has in one way, shape, or form dealt with pushy,rude and unknowledgeable car sales staff that make you feel like you owe them something just for showing up on their lot. This is our second car purchase from Subaru Superstore of Chandler and I must say, from our Service experience with Angela, to our car purchase experience with Tom Darby, James Cloer and Mark Dicino, this process was nothing short of exceptional. Tom, without a doubt, is the friendliest, most knowledgeable, no pressure car sales associate that me and my wife have ever dealt with. Folks, he knows his stuff when it comes to the Subaru product. From the time me and my wife met Tom, we knew right away that we were about to experience buying a car like we've never experienced. With Tom's laid back, non-pushy, honest, friendly demeanor, we felt completely comfortable and at ease during our new car purchase. Right away Tom was understanding of our needs and took us in the direction of our new Outback. Sales Manager James Cloer was equally as friendly, honest, knowledgeable, and absolutely put zero pressure on the customer. We then made our way to the finance office and met with Mark Dicino, a very friendly, honest and caring staff member that made this part of our car purchase a breeze. My wife are very loyal customers and I must say we will be life long customers at Subaru Superstore of Chandler. Keep up the great work. More
Other Employees Tagged: Marc Dicino , James Cloer
June 30, 2019
Awesome We just leased our 6th Subaru from this dealership. They are always very friendly and no pressure. Thomas was wonderful to work with. He was very unde We just leased our 6th Subaru from this dealership. They are always very friendly and no pressure. Thomas was wonderful to work with. He was very understanding with our situation as we were in the middle of moving our daughter to Colorado and then to get evacuated from our home due to the Woodbury Fire. When we returned from Colorado we set up a delivery time and date. They were very accommodating to our wishes. We did everything remote and then finalized everything when we picked up our Legacy. Mark Harper the sales manager came and spoke to us to make sure everything was what we had requested. More
Other Employees Tagged: Mark Harper, Joseph Nieves
June 30, 2019
Amazing This dealership is so low pressure and actually cares about the buyers. We have been to a lot of dealerships and we have finally found the best! Recco This dealership is so low pressure and actually cares about the buyers. We have been to a lot of dealerships and we have finally found the best! Reccomending all my friends and family here now. More
Other Employees Tagged: Alex Aaslid
June 27, 2019
Great experience. Darby was great, he was very personable and helpful. We had a wonderful experience. He answered all our questions and was very helpful. He made our ex Darby was great, he was very personable and helpful. We had a wonderful experience. He answered all our questions and was very helpful. He made our experience very easy. More
Other Employees Tagged: Joseph Nieves

