Thomas Darby | Page 37

Great Experience!!! New to Arizona and went to a big corporate dealership....lots of pressure to buy, not a very friendly atmosphere., walked out. Next day went to the Su New to Arizona and went to a big corporate dealership....lots of pressure to buy, not a very friendly atmosphere., walked out. Next day went to the Subaru Superstore and met Tom Darby...completely different experience. Answered all of my questions about the car as well as some questions about the best fishing spots around the area. Took a relaxed test drive, did the numbers, bought the car....no pressure to buy at all. Everyone in the dealership was friendly and conscious of my time. Darby did an outstanding job of delivering the car, explaining in detail how everything works. Would recommend this dealership and particularly Tom Darby to anyone looking for a new car! More

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Darby is AMAZING!!! Darby helped us get out of a bad car deal that we owed way to much on and got us into a brand new Impreza! He took his time, did not pressure us and m Darby helped us get out of a bad car deal that we owed way to much on and got us into a brand new Impreza! He took his time, did not pressure us and made sure that we had all the information to make the best decision possible for our current situation. I really appreciate everything he did and the time he took to really make sure we were taken care of! I would recommend Darby to anyone looking for a car, but the whole team was great from him to the internet sales manager to the finance person we spoke to. Just an over all great experience. More

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Great experience We were lucky enough to have Darby find us in the parking lot. He was very informative and supportive through identifying our perfect car, then leadin We were lucky enough to have Darby find us in the parking lot. He was very informative and supportive through identifying our perfect car, then leading us through the buying process. No unnecessary pressure. Great experience. We love our Subaru! More

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Seamless Process for Upgrading my Subaru I loved my Impreza but wanted to upgrade to a car with higher clearance. The dealership emailed me some options and in the course of a few hours l was I loved my Impreza but wanted to upgrade to a car with higher clearance. The dealership emailed me some options and in the course of a few hours l was able to trade up for a Crosstrek. Easy peasy! More

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This is my second Subaru purchase at this location This is my second Subaru I've purchased at this location. Thomas was excellent. He is very knowledgeable about all the Subarus I was interested in loo This is my second Subaru I've purchased at this location. Thomas was excellent. He is very knowledgeable about all the Subarus I was interested in looking at. My first Subaru purchase was over a year ago a 2018 Subaru outback. I traded it in for a 2019 Subaru outback. Once a Subaru owner always a Subaru owner. My next purchase I would use Thomas again. More

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Great dealer with great employees This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away wi This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away with a new car and convenience that we had the best deal. More

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Great experience Thomas Darby was very helpful and friendly. He made getting the car an easy and enjoyable process and we were very appreciative of his willingness to Thomas Darby was very helpful and friendly. He made getting the car an easy and enjoyable process and we were very appreciative of his willingness to assist us and answer all of our questions. We would definitely recommend Thomas Darby and we had a great experience with the dealership overall. More

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Buying a car from Darby felt like seeing and old friend From the moment we met Darby, we felt like we were dealing with an old friend. He’s knowledgeable, polite, inviting, and accommodating. We felt the From the moment we met Darby, we felt like we were dealing with an old friend. He’s knowledgeable, polite, inviting, and accommodating. We felt the warmth of his hospitality throughout the experience. We almost forgot we were buying a car! Will recommend t all friends and family! More

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Very easy and fast! Great dealership. Excellent customer service! Buying my car was the best decision thanks to Darby he was great and got me the best deal he possibly could! I’d rate this Excellent customer service! Buying my car was the best decision thanks to Darby he was great and got me the best deal he possibly could! I’d rate this place a 10/10! Thanks again Darby and others! More

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Excellent car buying experience. From the moment you enter this dealership you know you have come to the right place. From the cool photos on the walls to the community involvement di From the moment you enter this dealership you know you have come to the right place. From the cool photos on the walls to the community involvement displays to the many smiling faces, Subaru Superstore Chandler welcomes you with open arms. Everything is spotlessly clean and bright. David Griffin and Tom Darby were the perfect sales people...everything we needed and nothing we didn’t, as in there was absolutely no pressure at any time. Brent in finance was great as well, as was the very cool tabletop computer screen system we used to sign contracts. Our new to us car was perfectly detailed and we were given a good orientation to the various features, including getting both of our phones paired to the audio system. I had done considerable research online as to prices and we were very satisfied with our deal. I highly recommend the Subaru Superstore in Chandler, AZ. More

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