Thomas Donovan

Overly frustrating buying experience. Like most people, I knew the car that I wanted and already secured financing. The salesman was redirecting me to look at different cars. And, when I Like most people, I knew the car that I wanted and already secured financing. The salesman was redirecting me to look at different cars. And, when I said my bank was closed (since they had me waiting even with an appointment), then threatened to sale the car if they weren't able to run my credit (I had a check already). The salesman manager was aggressive and not customer focused at all. I got the car that I wanted but also left having the worst buying experience of my life. Bad day! More

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Amazing Car Buying Experience for 1st time Buyer! Tom was very helpful and knowledgeable about the entire process from intial contact to the purchasing of the car. I don't have enough good words to de Tom was very helpful and knowledgeable about the entire process from intial contact to the purchasing of the car. I don't have enough good words to describe the superb professionalism that Tom demonstrated throughout the car buying experience. He connected with us on a personal level and made sure to answer all questions in a timely and accurate manner. The entire process was smooth and painless. More

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Smooth From the welcome to the end of the sale, Tom was very nice and polite, and helpful and one thing that made us more comfortable was that he had a lot o From the welcome to the end of the sale, Tom was very nice and polite, and helpful and one thing that made us more comfortable was that he had a lot of knowledge of all the technology in my new Honda Pilot. He was not pushy but very nice, that made my wife and I decide easily. Thanks Tom. More

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